Jobs at Hotel Capitol

Job Description

• We are seeking a friendly, organized, and professional Hotel Receptionist to join our team at hotel capitol

Key Responsibilities

• Welcome guests and provide excellent customer service
• Handle check-ins and check-outs efficiently
• Answer phone calls, emails, and guest inquiries
• Manage reservations and booking systems
• Process payments and maintain accurate records
• Address guest concerns and ensure satisfaction.

Requirements

• Candidates should possess an HND/BSC with 1-2 years experience
• Previous experience in hospitality
• Strong communication and interpersonal skills
• Basic computer skills (knowledge of hotel booking systems is a plus)
• Ability to multitask and stay organized
• Professional appearance and attitude
• Must have completed NYSC
• Proximity to work location (Ogba, Agege, Ojota, Ketu, Ojodu Berger, Akute, Ikeja) axis.

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Responsibilities

• Wash, dry, and iron linens, uniforms, and guest laundry.
• Ensure cleanliness and quality of laundry.
• Maintain organization and efficiency in the laundry area.
• Provide excellent customer service to guests.

Requirements

• At least an SSCE (Senior Secondary School Certificate Examination) certificate.
• Minimum of 1 year of experience in laundry or a related field.
• Familiarity with laundry machines (washers, dryers, ironers, etc.).
• Proximity to work location.

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Responsibilities

• Handles guests’ bills and invoices in a good quality service manner.
• Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
• To be familiar with all food and beverage items on the outlet menu.
• To prepare the outlet for operation, including setting and resetting tables, light cleaning, and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the outlet point-of-sales system as prescribed
• To ensure that all sales are properly recorded, follow the prescribed procedures for ordering, voiding, or correcting items.
• To serve food and beverages according to the standards established.
• To clear tables and remove dirty dishes to the dish area.
• To complete opening and closing duties as assigned.
• To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
• To follow the presentation guidelines as established by the Management
• Serves food and beverages to guests according to prescribed service standards and procedures of room service with emphasis on speed and accuracy.
• Reports to the Restaurant Supervisor at the start of the shift to receive necessary instructions for the shift, side duties assigned, floor assignment, menu changes, guest comments, and complaints.
• Accomplishes and forwards the captain's order slip to the kitchen for orders of food and for drinks to the supervisor, or does so efficiently and correctly.
• Familiarize with all food and beverage items in the menu, items on promotions and daily special menu, their ingredients, method of preparation, portion size, and presentation to be able to deliver ideal service maximizing guest satisfaction.

Requirements

• Candidates should possess a minimum of an SSCE
• Candidates should reside within the Akute, Ojodu, Ikeja, Agege, Ogba, axis.

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Job Summary

• We are seeking a skilled and dependable Hotel Cook to prepare high-quality meals in accordance with hotel standards and guest preferences.
• The ideal candidate will be passionate about food, committed to cleanliness and hygiene, and able to work effectively in a fast-paced kitchen environment.

Key Responsibilities

• Prepare and cook a variety of dishes (breakfast, lunch, dinner, and room service orders) according to established recipes and menus.
• Assist in menu planning and food presentation to maintain consistency and quality.
• Ensure all meals are prepared in a timely manner to meet guest expectations.
• Maintain the cleanliness and organization of the kitchen, cooking utensils, and food storage areas.
• Follow proper food handling procedures and comply with health and safety regulations.
• Monitor food stock and report shortages or low inventory to the chef or kitchen manager.
• Assist in receiving and properly storing deliveries.
• Minimize waste and contribute to cost control by using ingredients efficiently.
• Work closely with other kitchen staff to ensure smooth kitchen operations.

Requirements

• Interested candidates should possess relevant qualifications.
• Proven experience as a cook in a hotel environment.
• Knowledge of various cooking methods, ingredients, equipment, and procedures.
• Familiarity with sanitation regulations and food safety guidelines.
• Ability to work under pressure and in a fast-paced setting.
• Reside within Ogba, Ojodu, agege,ojota, Ketu axis.

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Job Summary

• Oversee daily hotel operations, ensuring high-quality guest experiences and efficient service delivery.

Responsibilities

• Supervise Teams: Manage front desk, housekeeping, and F&B staff.
• Guest Experience: Ensure excellent customer service and resolve issues promptly.
• Operations Coordination: Monitor check-in/check-out processes, room readiness, and inventory.
• Reporting: Prepare daily reports on occupancy, revenue, and operational feedback.
• Compliance: Ensure adherence to safety, hygiene, and service standards.

Requirements

• HND or BSc Degree in Hospitality Management or related fields
• NYSC certificate.
• 2 - 5 years experience in a supervisory role in a hotel (front desk or operations preferred).
• Proximity to work location (agege, ogba, ikeja, ojodu berger, ojota, akute, ketu) axis.