Jobs at Grandville Medical Group

About the Role:

We are seeking a proactive and customer-focused Client Service Officer to join our team. The ideal candidate will be responsible for providing excellent client service, ensuring client satisfaction, and maintaining strong client relationships.

Key Responsibilities:

• Serve as the first point of contact for clients, handling inquiries and requests promptly and professionally.
• Build and maintain positive relationships with clients to enhance customer loyalty.
• Manage client complaints and provide appropriate solutions in a timely manner.
• Coordinate with internal departments to ensure seamless service delivery.
• Provide clients with accurate information about products and services.
• Keep records of client interactions, transactions, and feedback.
• Follow up on client issues to ensure resolution and satisfaction.
• Contribute to the achievement of client service goals and targets.
• Requirements:
• Bachelor’s Degree in Business Administration, Marketing, or related field.
• Minimum of 1–2 years’ experience in client service, customer care, or a similar role.
• Strong communication and interpersonal skills.
• Ability to multitask and handle pressure effectively.
• Problem-solving and conflict resolution skills.
• Proficiency in MS Office tools.

What We Offer:

• Competitive salary and benefits.
• Opportunity for career growth and development.
• A supportive and professional work environment.

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We are looking for a smart, detail-oriented professional to join our team as a Clinical Floor Accountant.

Key Responsibilities:

• Monitor and reconcile pharmacy supplies issued to clinical departments such as theatre, wards, and dressing rooms
• Ensure consumables used during procedures are properly documented and linked to patient billing
• Maintain departmental stock records and track usage of medical consumables
• Verify issue vouchers and prevent unauthorized withdrawal of medical supplies
• Conduct daily reconciliation of items issued, used, and remaining in stock
• Prepare periodic inventory and financial reports for the Finance, Audit, and Clinical teams
• Work closely with pharmacy, nursing, and clinical teams to ensure accountability and reduce revenue leakage

Requirements:

• Bachelor’s Degree in Accounting, Finance, or a related field
• 2–5 years of relevant experience in any of the following areas:
• Hospital accounting
• Pharmacy inventory management
• Procurement or supply chain management
• Hospital billing and revenue management
• Strong analytical and numerical skills
• Proficiency in MS Excel and accounting software
• High level of accuracy, integrity, and attention to detail