Jobs at Genesis Group

Responsibilities

• Oversee all front and back of the house restaurant operations
• Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally.
• Maintain quality control for all food served.
• Analyze staff evaluations and feedback to improve the customer’s experience
• Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
• Oversee health code compliance and sanitation standards
• Seek ways to cut waste and decrease operational costs
• Generate weekly, monthly, and annual reports
• Train new employees and provide ongoing training for all staff

Qualifications

• Candidates should possess a Bachelor's Degree with at least 4 years experience.

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Responsibilities

• Sorting, washing, drying, pressing, and folding clothing and other textile items.
• Removing stains from items using the appropriate procedures.
• Performing minor sewing duties.
• Tracking which items belong to whom. Ensure proper tagging of guests’ clothes
• Keeping an updated inventory of laundry detergents and sewing kits.
• Tracking maintenance and repairs on laundering equipment.
• Ensuring that the facility remains clean at all times.
• Anticipating and responding to customers' queries, concerns, and complaints.
• Keeping sufficient tokens or change for the washing and drying machines, if required

Qualifications

• Candidates should possess an SSCE, NCE, or OND qualification with at least 3 years experience.

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Responsibilities

• Ensure ingredients and final products are fresh
• Follow recipes, including measuring, weighing and mixing ingredients
• Bake, grill, steam and boil meats, vegetables, fish, poultry and other foods
• Present, garnish and arrange final dishes
• Occasionally serve food
• Maintain a clean and safe work area, including handling utensils, equipment and dishes
• Handle and store ingredients and food
• Maintain food safety and sanitation standards
• Clean and sanitize work areas, equipment and utensils
• Execute opening and closing procedures
• Set up workstations with required ingredients and equipment
• Check the quality and freshness of ingredients
• Monitor station inventory levels
• Accommodate guests’ special requests
• Operate kitchen equipment such as broilers, ovens, grills and fryers
• Build a Job Description

Qualifications

• Candidates should possess an SSCE, NCE, or OND qualification with at least 3 years experience.

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Description

• Checks the daily arrival list for VVIP's or guests with special need.
• To be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.
• Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.
• Assists guests with luggage to the front desk.
• Escorts guests to room, placing luggage in room assigned by front desk.
• Inspects guest room for order and adequate supplies and informs guests of room amenities
• Ensure the efficient delivery and collection of group luggage.
• Ensure that the guest has verified that all luggage has been accounted for.
• Ensure safe storage and collect ticketing of guest coats and personal items.
• Assist guest with Long term luggage storage requests / Left luggage requests.
• Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
• Assist with answering the telephone and taking messages, transferring calls or dealing with enquiries.
• To provide an efficient luggage storage, delivery and collection service.
• Perform any other works as and when assigned by the management.

Requirements

• Interested candidates should possess an SSCE / GCE / NECO qualification with 2 years work experience.