Jobs at Elvaridah

Job Summary

• We are looking for a skilled and reliable Cook to prepare high-quality meals while maintaining hygiene and safety standards.
• The ideal candidate will be responsible for meal preparation, kitchen organization, and ensuring consistency in taste and presentation.

Key Responsibilities

• Prepare and cook meals according to menu specifications and recipes
• Ensure food quality, taste, and presentation meet company standards
• Maintain cleanliness and hygiene of the kitchen and cooking utensils
• Monitor food stock levels and report shortages
• Ensure proper storage and handling of ingredients
• Adhere to health and safety regulations at all times
• Assist in menu planning and food preparation processes
• Minimize food wastage and manage portion control.

Requirements

• Minimum of SSCE or relevant culinary training
• 2 - 4 years’ experience as a cook in a restaurant, canteen, or catering setting
• Knowledge of local and continental dishes is an added advantage
• Ability to work independently and in a team
• Good understanding of food safety and hygiene practices.

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Job Summary

• We are seeking a proactive and customer-focused Customer Service Officer to manage customer interactions, ensure satisfaction, and support smooth daily operations within our food service business.
• The ideal candidate will serve as the first point of contact for customers, handle inquiries and complaints, and ensure a positive customer experience across all touchpoints.

Key Responsibilities

• Attend to customer inquiries, orders, and complaints both physically and via phone or digital platforms
• Ensure prompt resolution of customer issues while maintaining professionalism
• Process orders accurately and coordinate with kitchen and service staff
• Manage and monitor orders from delivery platforms (e.g., Chowdeck, Glovo, Bolt Food)
• Maintain proper records of customer interactions and feedback
• Support daily sales reporting and basic administrative tasks
• Ensure excellent service delivery in line with company standards
• Upsell products and promote ongoing offers or menu items

Requirements

• Candidates should possess an OND/HND/B.Sc. in any relevant field with 1–3 years’ experience in customer service, preferably in the food or hospitality industry
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Basic knowledge of POS systems and Microsoft Office
• Good problem-solving skills and attention to detail.

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Job Summary

• They are seeking a detail-oriented and experienced Accountant to join its opening team.
• The ideal candidate will be responsible for managing financial records, ensuring compliance with regulatory standards, and providing accurate financial insights to support business decision-making.

Key Responsibilities
Financial Reporting & Control:

• Prepare monthly management accounts and financial statements
• Monitor daily sales reports from restaurant operations
• Reconcile POS transactions and revenue records
• Conduct daily, weekly, and monthly bank reconciliations
• Prepare profit and loss statements and other financial reports

Accounting & Bookkeeping:

• Maintain accurate and up-to-date financial records
• Manage accounts payable and receivable processes
• Record daily financial transactions and ensure proper documentation
• Maintain general ledger accounts and ensure accuracy of entries

Budgeting & Financial Management:

• Monitor expenses, budgets, and cash flow
• Support management with financial planning and forecasting
• Identify cost-saving opportunities and improve financial efficiency

Compliance & Taxation:

• Ensure compliance with financial regulations and internal policies
• Prepare and file tax returns in line with statutory requirements
• Maintain proper documentation for audits and regulatory reviews

Requirements

• Bachelor’s degree in Accounting, Finance, or a related field
• Proven experience in accounting or financial management (preferably in hospitality)
• Strong knowledge of financial reporting, bookkeeping, and tax regulations
• Proficiency in accounting software and Microsoft Excel
• High level of accuracy and attention to detail
• Strong analytical and organizational skills

Key Skills:

• Financial Reporting & Analysis
• Bookkeeping & Reconciliation
• Budgeting & Forecasting
• Attention to Detail
• Problem-Solving & Analytical Thinking.