Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in Nigeria. The firm was established in 1952 by Mr. Akintola Williams, FCA, CFR, CBE, the doyen of the accountancy profession in Nigeria. Our approach to corporate responsibility is shaped by the recognition...
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Job Purpose
The Senior Resident Doctor will provide advanced medical care under the supervision of consultants and resident doctors, focusing on specialized cases and supporting junior residents and interns. This role includes hands-on patient care, diagnostics, and participation in ongoing education and clinical research to foster professional growth and maintain high standards of medical practice.
Core Responsibilities
Clinical Expertise in Cardiovascular Care
- Lead patient assessments, including medical history, physical examination, and interpretation of diagnostic tests (e.g., ECG, echocardiogram).
- Independently diagnose and manage a wide range of cardiovascular diseases, including complex cases of hypertension, heart failure, arrhythmias, coronary artery disease, and valvular heart diseases.
- Develop and implement comprehensive treatment regimens, including medication, lifestyle changes, and interventional therapies.
- Supervise and guide junior colleagues in the emergency management of cardiovascular conditions, such as myocardial infarction and stroke.
Theatre Assistance and Surgical Support
- Lead preoperative assessments, including preparing patients for surgery and ensuring appropriate anaesthesia protocols.
- Expertly support the cardiology team during complex cardiovascular procedures, such as heart surgeries, catheterization, and angioplasty.
- Oversee the proper sterilization and handling of surgical equipment and instruments in the theatre.
- Supervise the monitoring of patients under anaesthesia and assist in managing complex intraoperative complications.
- Lead post-operative care, including pain management, monitoring for complications, and patient education.
Emergency Care and Response
- Expertly and rapidly evaluate patients to determine the severity of the condition to prioritize care, allocate resources, and ensure timely interventions.
- Confidently perform life-saving procedures (e.g., CPR, intubation) to stabilize critically ill patients and prevent further deterioration.
- Independently order and interpret diagnostic tests (e.g., labs, imaging) to quickly identify underlying conditions and guide treatment.
- Expertly manage shock, trauma, or medical emergencies to restore vital functions, prevent organ failure, and optimize patient outcomes.
- Lead emergency teams and provide clear handover to ensure seamless transitions, prevent errors, and maintain continuity of care.
- Mentor junior team members in interpreting lab results, imaging, and other diagnostic tools.
Clinical Audits and Compliance
- Ensure adherence to AMCE and regulatory standards for clinical practice, including infection control, safety, and medical ethics.
- Lead clinical audits, quality improvement initiatives, and departmental meetings to improve patient care.
- Oversee the maintenance of accurate patient records, adhering to documentation and confidentiality standards as outlined by the Medical and Dental Council of Nigeria (MDCN).
Patient Care and Advocacy
- Develop and deliver comprehensive patient and family education programs on cardiovascular conditions, treatment options, post-operative care, and preventive measures.
- Provide exemplary compassionate and holistic care to patients, addressing both physical and emotional needs during their treatment journey.
- Act as a strong advocate for patients, ensuring they receive timely and appropriate care while respecting their cultural, emotional, and psychological needs.
Leadership and Supervision
- Provide expert supervision and mentorship to junior doctors and medical students during rounds, assisting with clinical decision-making and patient management.
- Lead case discussions and contribute to complex clinical decision-making in both the cardiovascular and surgical settings.
- Effectively lead and coordinate the multidisciplinary team, including cardiologists, cardiovascular surgeons, anaesthetists, and nurses.
Training and Professional Development
- Maintain expert-level knowledge of cardiovascular medicine, surgery, and related fields through continuous learning and development.
- Actively participate in and lead ongoing educational opportunities, including seminars, workshops, and clinical teaching sessions.
- Lead and contribute to AMCE clinical research activities, including studies on new treatments, procedures, or technologies in cardiovascular care and surgery.
Qualifications
Educational Requirements
- Medical Degree (MBBS, MBChB or its equivalent) from a recognised Institution.
- Completion of Residency program
- Pass in the Primary Fellowship Examination of the National Postgraduate Medical College of Nigeria (NPMCN) or its equivalent in the relevant specialty within the past 4 years.
Professional Requirements
- Valid medical license in the country of practice
- Membership in relevant medical associations, such as the Nigerian Cardiac Society (NCS), the Society of Family Physicians of Nigeria (SOFPON or other cardiology associations or its equivalent
Experience Requirements
- Minimum of 5 - 7 years of clinical experience as a resident doctor in a hospital setting, preferably with experience in cardiology or surgery.
- Experience in performing surgeries, particularly cardiovascular procedures, and managing patients in critical care units.
- Familiarity with operating theatre protocols, patient monitoring, and post-operative care.
Knowledge Requirements
- In-depth knowledge of cardiology, including cardiac anatomy, pathophysiology, and treatment protocols.
- Proficiency in interpreting and conducting diagnostic procedures like ECGs, echocardiograms, and cardiac catheterizations.
- Familiarity with the management of cardiac emergencies and post-operative care for cardiac patients.
- Awareness of clinical guidelines and protocols established by national and international cardiology organizations.
Skill Requirements
- Demonstrable skills in written and spoken English that are adequate to enable effective communication about medical topics with patients and colleagues.
- Strong problem-solving skills and the ability to perform effectively in emergency situations.
- Excellent communication skills for coordinating with multidisciplinary teams and explaining procedures to patients and families.
Personal Abilities
- Professional attitude towards work
- Shares the AMCE’s vision.
- Proactive and organized.
- Commitment to clinical governance / improving quality of patient care.
- Has personal and professional credibility and commands the respect of colleagues and peers.
- Supportive and approachable and capable of inspiring confidence in staff members
- Commitment to caring for others.
- Ability to adapt accordingly.
- High levels of honesty and integrity
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Job Purpose
The Medical Physicist will lead the delivery of advanced medical physics services, ensuring the safe and effective application of radiation inpatient treatment, diagnostics, and research. This role involves overseeing the technical aspects of radiation therapy, optimizing treatment plans, ensuring compliance with national and international standards, and contributing to training medical staff and junior physicists to maintain high-quality patient care across the organization.
Core Responsibilities
Radiation Therapy and Treatment Planning
- Develop, oversee, and optimize individualized treatment plans, collaborating closely with oncologists to ensure maximum efficacy and safety in radiation therapy.
- Ensure compliance with radiation protection and safety standards, implementing patient and staff safety protocols for safe handling of radioactive materials.
- Perform dosimetry calculations, monitor radiation exposure, and work with clinical teams to refine treatment plans and techniques as necessary.
Medical Imaging and Equipment Management
- Manage the calibration, maintenance, and QA of radiation therapy and imaging equipment, ensuring all devices meet rigorous safety standards.
- Lead troubleshooting, repairs, and upgrades to radiation and imaging equipment, ensuring minimal disruption to clinical services and patient care.
- Implement and monitor quality assurance programs to ensure that all equipment operates within safe and effective parameters, aligned with Pan-African and international standards.
Research, Training, and Development
- Contribute to or lead research projects and clinical trials to enhance treatment methodologies, radiation safety practices, and the overall advancement of medical physics within the organization.
- Provide training and mentorship to junior physicists, medical staff, and radiation therapy technicians on safety protocols, equipment handling, and emerging technologies.
- Maintain and expand professional knowledge through continuing education, industry workshops, and certification renewal in advanced medical physics areas.
Qualifications
Educational Requirements
- Bachelor’s degree in relevant discipline
- MSc. in a relevant discipline will be an added advantage.
Professional Requirements
- Possession of a professional certification is an added advantage.
- Evidence of continuing professional and managerial development.
- In-depth knowledge of radiation therapy principles, imaging modalities, and safety protocols.
- Proficiency in dosimetry, treatment planning software, and quality assurance testing.
Experience Requirements
- Minimum of 5 years of experience in a clinical or hospital environment, with a track record of managing medical physics operations and quality assurance programs.
- Radiation Therapy Technology: Proficiency in using advanced radiation therapy equipment, such as linear accelerators, brachytherapy devices, and imaging systems (CT, MRI, PET).
- Understanding treatment planning software (e.g., Eclipse, Pinnacle, or RayStation) is crucial.
- Treatment Planning: The ability to design and optimize radiation treatment plans tailored to each patient’s specific needs.
- Quality Assurance (QA): Conducting regular quality assurance checks on radiation equipment to ensure it is functioning properly and safely.
- Dosimetry: Skills in dosimetry, measuring and calculating radiation doses to ensure appropriate distribution and precision of radiation during therapy.
- Medical Imaging: Expertise in medical imaging techniques (such as CT, MRI, PET) for accurate tumor localization, treatment planning, and verification.
- Advanced Therapeutic Techniques: Knowledge in advanced therapeutic methods such as stereotactic radiosurgery (SRS), stereotactic body radiation therapy (SBRT), intensity-modulated radiation therapy (IMRT), proton therapy, and brachytherapy.
- Demonstrable experience in staff training, treatment planning, and equipment calibration.
Knowledge Requirements
- Comprehensive understanding of radiotherapy techniques, imaging technology, and safety standards.
- Familiarity with regulatory guidelines and accreditation requirements for medical physics in Africa and internationally.
Skill Requirements
- Advanced problem-solving and analytical skills, with the ability to address complex technical issues.
- Strong communication skills for collaborative planning with clinical teams and training of junior staff.
Personal Abilities
- Professional attitude towards work
- Shares the AMCE’s vision.
- Leadership abilities to mentor and oversee junior team members.
- High degree of organization, adaptability, and integrity.
- Commitment to maintaining the highest standards of patient safety and clinical excellence.
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Job Purpose
The Head of Financial Planning, Budget and Control will provide strategic financial leadership, overseeing financial planning, budgeting, reporting, and treasury functions to ensure AMCE’s financial sustainability and growth. The role holder will direct financial planning and budgeting, financial reporting, and treasury, and provide expert guidance on financial strategy, risk management, and regulatory compliance.
Core Responsibilities
Strategic Thinking and Leadership
- Develop and implement long-term financial strategies aligned with the organization's overall business objectives.
- Conduct strategic financial planning and forecasting to identify opportunities and risks, analyze industry trends and competitive landscape to inform strategic decision-making and collaborate with senior management to develop and execute strategic initiatives.
- Develop and implement financial policies and procedures to ensure compliance with regulations and internal controls.
- Review and update financial policies and procedures to adapt to changing business needs and regulatory requirements, ensuring adherence to corporate governance principles and best practices.
- Lead and manage a high-performing team of finance professionals, foster a positive and collaborative work environment, and provide mentorship and coaching to team members.
- Build and maintain strong relationships with key stakeholders, including senior management, board members, and external auditors, effectively communicate financial information to non-financial stakeholders and represent the finance department in cross-functional initiatives, as required.
- Lead and manage organizational change initiatives related to finance and accounting, communicate change effectively and address concerns and resistance and implement new financial systems and processes to improve efficiency and accuracy.
Financial Expertise
- Oversee the in-depth financial analysis process to identify trends, opportunities, and risks, analyze financial performance and advise stakeholders on areas for improvement.
- Direct the review financial reports, including income statements, statement of financial position, and cash flow statements, variance analysis to understand deviations from budget and forecast and cost-benefit analysis to evaluate the financial impact of decisions.
- Lead the development and maintenance financial models to forecast future performance, assess risk, and support decision-making.
- Direct the use of financial modeling to evaluate the impact of different scenarios and strategic initiatives and create financial projections and budgets.
- Ensure compliance with relevant accounting standards (GAAP or IFRS), stay updated on changes in accounting standards and their impact on the organization's financial reporting and guide the development and implementation of accounting policies and procedures.
- Identify, assess, and mitigate financial risks, such as market risk, credit risk, and operational risk and monitor the development and implementation risk management strategies and controls.
- Oversee cash flow management and working capital optimization and ensure good banking relationships are maintained and negotiate favorable terms.
Market and Industry Analysis
- Conduct in-depth market research to identify trends, opportunities, and threats, analyze industry benchmarks and competitor performance and monitor regulatory changes and their impact on the market.
- Analyze industry trends, including technological advancements, economic factors, and regulatory changes and assess the impact of industry trends on the organization's financial performance.
- Collaborate with senior management to develop and implement strategic plans, align financial strategies with the organization's overall business objectives and identify potential growth opportunities and develop strategies to capitalize on them.
Communication and Stakeholder Engagement
- Clearly communicate complex financial information to diverse audiences, including senior management, board members, and other stakeholders, develop clear and concise presentations and reports and actively listen to the needs and concerns of stakeholders.
- Communicate change initiatives effectively, address resistance to change and manage change processes to minimize disruption and maximize adoption.
- Develop and implement crisis management plans, respond effectively to financial crises or other emergencies, and communicate with stakeholders during crises to minimize negative impact.
Qualifications
Educational Requirements
- Bachelor's degree in accounting, finance, or a related field.
- Master's degree in business administration (MBA) with a specialization in finance is an added advantage.
Professional Requirements
- Certified Public Accountant (CPA) or equivalent certification.
- Chartered Financial Analyst (CFA) or other relevant professional certifications.
Experience Requirements
- Minimum of 10 years of experience in finance and accounting, with at least 5 years in a leadership role.
- Experience in a healthcare or similar regulated industry is highly preferred.
- Strong track record in financial planning, budgeting, forecasting, and analysis.
- Experience in leading and managing teams.
- Experience in implementing and managing financial systems and processes.
Competency Requirements
Knowledge Requirements
- Strong understanding of accounting principles (IFRS) and tax regulations.
- Knowledge of financial analysis techniques, including ratio analysis, trend analysis, and variance analysis.
- Proficiency in financial modeling techniques to forecast future performance and assess risk.
- Understanding of the business operations, industry trends, and economic factors.
- Knowledge of relevant regulations and industry standards
Skill Requirements
- Strategic Thinking
- Leadership
- Communication
- Problem-Solving
- Decision-Making
- Data Analysis
- Negotiation
- Presentation Skills
Personal Abilities
- Professional attitude towards work
- Shares the AMCE’s vision.
- Proactive and organized.
- Has personal and professional credibility and commands the respect of colleagues and peers.
- Supportive and approachable and capable of inspiring confidence in staff members
- Ability to adapt accordingly.
- High levels of honesty and integrity
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Job Description
Curriculum Development and Delivery:
- Conduct regular needs assessments to identify training gaps and opportunities for improvement.
- Develop and implement comprehensive curriculum plans for various nursing roles, including orientation, continuing education, and specialized training.
- Deliver effective training programs using a variety of methods, such as classroom instruction, online learning, and simulations.
- Evaluate the effectiveness of training programs through assessments, surveys, and performance evaluations.
Clinical Skills Training:
- Oversee the operation of clinical skills labs, providing hands-on training in procedures and techniques.
- Develop and implement simulation-based training scenarios to enhance clinical decision-making and problem-solving skills.
- Develop and administer clinical competency assessments to ensure that nurses meet required standards.
Regulatory Compliance and Accreditation:
- Ensure compliance with regulatory requirements, such as those set by the Joint Commission, CMS, and state boards of nursing.
- Maintain compliance with accreditation standards, such as those set by the Accreditation Commission for Education in Nursing (ACEN).
- Manage the continuing education requirements for nursing staff, ensuring compliance with licensing and certification regulations.
Staff Development and Mentorship
- Develop and implement mentorship programs to support the professional growth of new nurses.
- Assist nurses in identifying career goals and developing plans to achieve them.
- Collaborate with nursing leaders to identify areas for performance improvement and develop targeted training interventions.
Technology Integration
- Utilize LMS to deliver online training and track learner progress.
- Develop and implement e-learning modules to provide flexible and accessible training.
- Utilize high-fidelity simulation technology to enhance clinical skills training.
Qualifications
Educational Requirements
- Bachelor’s degree in Nursing or any relevant field.
- Master’s degree is an added advantage.
Professional Requirements
- A certification as a training administrator is an added advantage
- A valid nursing license is an added advantage
Experience Requirements
- 6 - 8 years’ progressive experience in customer service in the medical device or pharmaceutical industry.
- Progressive experience in customer service in the medical
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Job Description
Customer service:
- Manage and oversee the handling of customer inquiries and complaints through various channels, such as phone, email, and live chat.
- Troubleshoot and resolve customer issues promptly and effectively.
- Implement and monitor customer satisfaction metrics, such as customer satisfaction surveys and Net Promoter Score (NPS).
- Provide accurate and up-to-date information on products and services.
- Manage the return and exchange process for defective or damaged products.
Process Improvement:
- Identify Process Bottlenecks, analyze customer service processes to identify areas for improvement.
- Implement process improvements to enhance efficiency and customer satisfaction.
- Utilize customer relationship management (CRM) systems and other technologies to streamline operations.
Regulatory Compliance:
- Protect patient privacy and confidentiality.
- Ensure compliance with HIPAA, FDA, and other relevant regulations.
- Stay informed about changes in regulations and industry standards.
Quality Assurance
- Ensure that customer service representatives adhere to quality standards and guidelines.
- Regularly review customer interactions to identify areas for improvement.
- Implement Quality Improvement Initiatives: Develop and implement strategies to enhance customer service quality.
Risk Management
- Escalate complex or urgent issues to appropriate departments for resolution.
- Respond to customer crises calmly and effectively.
- Identify potential risks, such as product recalls or adverse events, and implement risk mitigation strategies.
Product Knowledge
- Maintain a deep understanding of the company's products and services, including features, benefits, and limitations.
- Offer technical assistance to customers, troubleshooting issues and providing solutions.
- Keep up-to-date with industry trends and advancements to provide accurate and relevant information.
Qualifications
Educational Requirements
- Bachelor’s degree in a related field.
- Master’s degree is an added advantage
Professional Requirements
- A certification in Customer Service such Certified Customer Service Professional (CCSP) is an added advantage
Experience Requirements
- 6 - 8 years’ progressive experience in customer service in the medical device or pharmaceutical industry.
- Progressive experience in customer service in the medical
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Job Description
Regulatory Compliance:
- Monitor Regulatory Changes and stay updated on the latest regulatory changes and industry standards, including FDA, ISO, and other relevant regulations.
- Conduct internal audits to assess compliance with regulatory requirements, internal policies, and standard operating procedures (SOPs).
- Develop and implement comprehensive compliance programs, including code of conduct, anti-bribery and corruption policies, and data privacy policies.
- Oversee the regulatory approval process for new products, devices, and clinical trials.
- Respond to inquiries from regulatory agencies in a timely and accurate manner.
Quality Assurance:
- Implement and maintain quality management systems, such as ISO 13485.
- Ensure the quality of products and services through rigorous quality control processes.
- Monitor and manage supplier quality performance and compliance.
- Develop and implement procedures for managing product recalls.
Data Privacy and Security:
- Ensure compliance with data privacy regulations, such as HIPAA and GDPR.
- Implement data security measures to protect sensitive patient information.
- Develop and implement a data breach response plan.
Risk Management
- Conduct Risk Assessment, Identify and assess potential compliance risks.
- Develop and implement strategies to mitigate compliance risks.
- Monitor and review risk assessments and mitigation plans.
Training and Education
- Develop and deliver compliance training programs for employees at all levels.
- Promote a culture of compliance and ethical behavior
- Manage and control documentation, including SOPs, work instructions, and records.
Regulatory Compliance:
- Monitor Regulatory Changes and stay updated on the latest regulatory changes and industry standards, including FDA, ISO, and other relevant regulations.
- Conduct internal audits to assess compliance with regulatory requirements, internal policies, and standard operating procedures (SOPs).
- Develop and implement comprehensive compliance programs, including code of conduct, anti-bribery and corruption policies, and data privacy policies.
- Oversee the regulatory approval process for new products, devices, and clinical trials.
- Respond to inquiries from regulatory agencies in a timely and accurate manner.
Quality Assurance:
- Implement and maintain quality management systems, such as ISO 13485.
- Ensure the quality of products and services through rigorous quality control processes.
- Monitor and manage supplier quality performance and compliance.
- Develop and implement procedures for managing product recalls.
Data Privacy and Security:
- Ensure compliance with data privacy regulations, such as HIPAA and GDPR.
- Implement data security measures to protect sensitive patient information.
- Develop and implement a data breach response plan.
Risk Management
- Conduct Risk Assessment, Identify and assess potential compliance risks.
- Develop and implement strategies to mitigate compliance risks.
- Monitor and review risk assessments and mitigation plans.
Training and Education
- Develop and deliver compliance training programs for employees at all levels.
- Promote a culture of compliance and ethical behavior
- Manage and control documentation, including SOPs, work instructions, and records.
Qualifications
Educational Requirements
- Bachelor’s degree in a law, business, healthcare administration, or a related field.
- Master’s degree is an added advantage.
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Job Purpose
The Credit Control & Receivable Manager will oversee credit management and receivable operations of AMCE, ensuring efficient management of patient accounts, insurance claims, and payments. The role holder will develop and implement credit policies, manage patient accounts, and ensure timely reimbursement from insurance providers and maintain high levels of patient satisfaction while minimizing bad debt expenses.
Core Responsibilities
Receivable Management
- Establish and maintain credit policies and procedures to minimize credit risk, assess creditworthiness of new and existing customers, set credit limits and monitor credit utilization, implement credit checks and approval processes, and analyze credit information from credit bureaus and other sources.
- Monitor and manage accounts receivable aging, follow up on overdue invoices and resolve billing discrepancies and implement effective collection strategies, including sending reminders, making phone calls, and sending collection letters.
- Prepare regular reports on accounts receivable aging, bad debt expense, and other key metrics, analyze trends, and identify opportunities for improvement and provide insights to management on credit and collection performance.
- Accurately and timely apply customer payments to invoices, resolve discrepancies between payments and invoices and reconcile bank accounts and identify any discrepancies.
- Monitor customer credit risk and take appropriate action to mitigate risk, analyze customer payment behavior to identify trends and potential issues and implement credit risk mitigation strategies, such as requiring upfront payments or collateral.
Insurance Claims and Reimbursement
- Receive and acknowledge insurance claims, verify the accuracy and completeness of claim information, and determine eligibility for coverage based on policy terms and conditions.
- Investigate claims to gather necessary documentation and evidence, assess the validity and extent of claims and determine the appropriate level of reimbursement.
- Process claims accurately and efficiently, verify medical necessity and coding accuracy.
- Calculate reimbursement amounts based on contract terms and fee schedules and issue payments to providers and patients.
- Identify and appeal denied claims, develop, and implement strategies to reduce denial rates and work with insurance payers to resolve claim disputes.
- Implement fraud prevention and detection measures and monitor claims for potential fraud, waste, and abuse.
- Collaborate with compliance and legal teams to investigate and report suspected fraud.
- Stay updated on healthcare regulations and compliance requirements, ensure compliance with relevant regulations, and implement internal controls to mitigate compliance risks.
Patient Account Management
- Manage patient account inquiries and disputes.
- Ensure accurate and timely patient registration and demographic data collection, verify insurance eligibility and benefits and update patient information as needed.
- Explain billing statements and insurance coverage to patients, answer patient questions and concerns about billing and insurance and assist patients with financial arrangements, including payment plans and financial assistance.
- Verify insurance eligibility and benefits for each patient encounter, obtain pre-authorization for services as required by insurance plans and appeal denied claims to maximize reimbursement.
- Communicate effectively with patients, insurance companies, and internal staff, resolve patient billing issues and complaints promptly and provide excellent customer service to ensure patient satisfaction.
Credit Management
- Develop and implement credit policies and procedures for AMCE, ensuring compliance with Nigerian healthcare regulations.
- Evaluate patient creditworthiness and determine credit limits, considering financial history and insurance coverage.
- Monitor and manage patient accounts, identifying potential credit risks and implementing mitigation strategies.
- Collaborate with clinical staff to ensure accurate patient billing and insurance information.
- Conduct regular reviews of credit policies to ensure effectiveness.
Financial Analysis and Reporting
- Prepare accurate and timely financial statements, including income statements, statement of financial position, and cash flow statements, ensure compliance with relevant accounting standards (IFRS) and regulatory requirements and analyze financial data to identify trends, potential issues, and opportunities.
- Analyze financial variances between actual and budgeted performance, identify the root causes of variances and recommend corrective actions. Prepare variance analysis reports for management review.
- Develop and implement annual budgets and long-range financial plans, monitor budget performance, and identify potential risks and opportunities and prepare financial forecasts and projections.
- Analyze and allocate costs to different departments and services to improve cost efficiency and develop and implement cost-control measures.
- Create and maintain financial models to support strategic decision-making and conduct sensitivity analysis to assess the impact of different scenarios on financial performance.
Qualifications
Educational Qualification
- Bachelor’s degree in finance, accounting, or related field.
- Masters in a relevant discipline will be an added advantage.
Professional Qualifications
- Possession of a professional certification (such as Certified Credit Manager, Certified Accounts Receivable Professional) is an added advantage.
- Evidence of continuing professional and managerial development.
Experience Requirements
- Minimum 7 years of experience in credit and receivable management.
- Experience in healthcare revenue cycle management including billing, coding, and reimbursement.
- Experience in healthcare finance or accounting.
- Experience in electronic record (EHRs) and billing system.
Competency Requirements
Knowledge Requirements
- A strong understanding of International Financial Reporting Standards (IFRS), particularly as applied to the healthcare industry.
- Knowledge of local and international tax laws and regulations, including healthcare-specific regulations.
- Knowledge of financial analysis techniques, including ratio analysis, trend analysis, and variance analysis.
- Understanding of treasury functions, including cash management, risk management, and foreign exchange.
- Knowledge of data analysis techniques and tools to extract insights from financial data.
Skills Requirements
- Analytical and problem-solving skills.
- Communication and leadership skills.
- Ability to manage multiple priorities.
- Proficient in financial software.
- Data analysis and reporting skills.
Personal Abilities
- Professional attitude towards work
- Shares the AMCE values.
- Strong oral & written communication
- Outstanding report and presentation drafting skills.
- Stakeholder management
- Problem-solving
- Organization and planning
- Accountability
- High attention to detail with the ability to make sense of complex and high-quantity information
Additional Information
African Medical Centre of Excellence, Abuja (AMCE Abuja) aims to be an
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Job Description
We are seeking a highly skilled and experienced Credit Control and Receivables Manager (Medical Services) on behalf of our client, a leading healthcare organisation in Abuja, Nigeria. The successful candidate will be crucial role in managing our accounts receivable processes, ensuring timely collections, and maintaining strong financial health for our healthcare operations.
- Establish and maintain credit policies and procedures to minimize credit risk, assess creditworthiness of new and existing customers, set credit limits and monitor credit utilization, implement credit checks and approval processes, and analyze credit information from credit bureaus and other sources.
- Monitor and manage accounts receivable aging, follow up on overdue invoices and resolve billing discrepancies and implement effective collection strategies, including sending reminders, making phone calls, and sending collection letters.
- Receive and acknowledge insurance claims, verify the accuracy and completeness of claim information, and determine eligibility for coverage based on policy terms and conditions.
- Investigate claims to gather necessary documentation and evidence, assess the validity and extent of claims and determine the appropriate level of reimbursement
- Collaborate with healthcare providers, insurance companies, and patients to resolve complex billing issues
- Implement and maintain credit policies and procedures in compliance with Nigerian healthcare regulations
- Manage patient account inquiries and disputes.
- Ensure accurate and timely patient registration and demographic data collection, verify insurance eligibility and benefits and update patient information as needed.
- Work closely with the finance team to ensure accurate financial reporting and reconciliations
- Develop and implement credit policies and procedures for the hospital, ensuring compliance with Nigerian healthcare regulations.
- Evaluate patient creditworthiness and determine credit limits, considering financial history and insurance coverage.
Qualifications
- Bachelor's degree in Finance, Accounting, or a related field
- Minimum of 5-7 years of experience in credit control and receivables management, preferably in the healthcare or medical services industry
- Strong knowledge of healthcare finance, medical billing, and reimbursement processes
- Proficiency in financial management, accounts receivable, and credit control practices
- Excellent analytical and problem-solving skills with a keen eye for detail
- Advanced proficiency in Microsoft Office Suite, particularly Excel
- Experience with ERP systems, preferably healthcare-specific
- In-depth understanding of the Nigerian healthcare system and relevant regulations
- Demonstrated ability to lead and manage a team effectively
- Strong communication and negotiation skills
- Professional certification in Credit Management (e.g., CICM) is preferred
- Ability to work in a fast-paced environment and manage multiple priorities
Method of Application
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