Jobs at Dana Plast Nigeria Limited

Summary

• The Sales Representatives will be responsible for driving sales by achieving targets, maintaining customer relationships, and managing the sales process from inquiry to delivery.

Key Responsibilities
Prospect for New Customers:

• Actively search for new retail and wholesale customers within assigned territories.
• Expand the company’s customer base through market visits, field activities, and referrals.

Market Visits & Territory Coverage:

• Conduct regular visits to markets, shops, distributors, and customers within assigned areas.
• Monitor product availability, visibility, and competitor presence in the market.
• Ensure point-of-sale materials are displayed and stocked appropriately.

Sales Solicitation & Relationship Management:

• Contact existing customers from the customer base to generate repeat sales.
• Maintain regular communication with clients to build strong, long-term relationships.
• Follow up on customer orders to ensure timely processing and delivery.

Order Processing & Payment Confirmation:

• Prepare accurate sales order forms for each transaction.
• Confirm customer payments and coordinate with the finance and logistics departments for fulfillment.

Product Introduction & Market Expansion:

• Introduce and promote new plastic household products in the market.
• Conduct demonstrations and educate customers on product features and benefits.

Customer Service & Complaint Handling:

• Attend to the customer inquiries and resolve complaints promptly and professionally.
• Ensure high levels of customer satisfaction through excellent post-sale support.

Market Intelligence & Competitor Monitoring:

• Conduct regular market surveys to assess product demand and identify opportunities.
• Collect samples and information from competitors to support internal product development and pricing strategies.

Reporting & Feedback:

• Maintain up-to-date records of sales activities, market visits, and customer interactions.
• Submit daily, weekly, and monthly reports to the Sales Manager.

Requirements

• Interested candidates should possess an HND / Bachelor`s Degree
• 1 - 3 years of experience, with a background in Household Plastics sales.
• Candidates must be based in Lagos.

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Job Summary

• The Sales Representatives will be responsible for driving sales by achieving targets, maintaining customer relationships, and managing the sales process from inquiry to delivery.
• Key duties include participating in promotions, monitoring market trends, onboarding new customers, liaising with finance customers, and ensuring high customer satisfaction. Strong communication skills and industry knowledge are essential.

Responsibilities

• Achieve designated sales targets
• Build and maintain relationships with existing customers through regular follow-ups
• Record and report progress of all inquiries, including business trends, inquiry conversion ratios, future sales projections, and other reports as directed by management
• Actively engage in sales promotions and marketing activities
• Ensure high levels of customer satisfaction
• Adhere to established price policies
• Update and maintain the customer database
• Respond promptly and efficiently to all incoming sales inquiries
• Follow up with existing customers to generate referral prospects
• Adhere to the fundamental sales process laid down by Dana Plast.

Required Skills / Experience

• B.Sc / HND in Marketing
• At least 3 years of experience in the same field, with a background in Household Plastics sales
• Strong customer service skills with a passion for sales
• Awareness of market trends and intelligence
• Excellent interpersonal skills
• Well-groomed personality
• Strong communication skills.