Jobs at d.light

Position Description

• The Territory Sales Executive (TSE) is responsible for driving retail sales across the channel.
• Channel Partner recruitment including engagement and training of third-party sales agents also rests on the TSE.
• Channel productivity and profitability also rests on the TSE.

Roles Responsibilities

• Responsible for the PAYGO Channel.
• SEP Onboarding, management & monitoring.
• Driving sales of recommended SKUs within assigned territory.
• Ensuring effective implementation of the of route to market (RTM) to achieve sales targets.
• Constant monitoring of stock positions at ECs to prevent stock out.
• Active implementation of field initiatives to boost sales.
• Implementation of strategic plans to build capacity in immediate coverage environment.

Requirements

• Experience in FMCG, Telecom, Renewable Energy & any industry that focuses on territory development & product sales.
• Field Sales knowledge is very key.
• Knowledge of coverage area is important.
• Residence in area of coverage is an advantage.

go to method of application »

Position Description

• The Territory Sales Executive (TSE) is responsible for driving retail sales across the channel.
• Channel Partner recruitment including engagement and training of third-party sales agents also rests on the TSE.
• Channel productivity and profitability also rests on the TSE.

Roles Responsibilities

• Responsible for the PAYGO Channel.
• SEP Onboarding, management & monitoring.
• Driving sales of recommended SKUs within assigned territory.
• Ensuring effective implementation of the of route to market (RTM) to achieve sales targets.
• Constant monitoring of stock positions at ECs to prevent stock out.
• Active implementation of field initiatives to boost sales.
• Implementation of strategic plans to build capacity in immediate coverage environment.

Requirements

• Experience in FMCG, Telecom, Renewable Energy & any industry that focuses on territory development & product sales.
• Field Sales knowledge is very key.
• Knowledge of coverage area is important.
• Residence in area of coverage is an advantage.

go to method of application »

Position Description

• The Territory Sales Executive (TSE) is responsible for driving retail sales across the channel.
• Channel Partner recruitment including engagement and training of third-party sales agents also rests on the TSE.
• Channel productivity and profitability also rests on the TSE.

Roles Responsibilities

• Responsible for the PAYGO Channel.
• SEP Onboarding, management & monitoring.
• Driving sales of recommended SKUs within assigned territory.
• Ensuring effective implementation of the of route to market (RTM) to achieve sales targets.
• Constant monitoring of stock positions at ECs to prevent stock out.
• Active implementation of field initiatives to boost sales.
• Implementation of strategic plans to build capacity in immediate coverage environment.

Requirements

• Experience in FMCG, Telecom, Renewable Energy & any industry that focuses on territory development & product sales.
• Field Sales knowledge is very key.
• Knowledge of coverage area is important.
• Residence in area of coverage is an advantage.

go to method of application »

Position Description

• The Territory Sales Executive (TSE) is responsible for driving retail sales across the channel.
• Channel Partner recruitment including engagement and training of third-party sales agents also rests on the TSE.
• Channel productivity and profitability also rests on the TSE.

Roles Responsibilities

• Responsible for the PAYGO Channel.
• SEP Onboarding, management & monitoring.
• Driving sales of recommended SKUs within assigned territory.
• Ensuring effective implementation of the of route to market (RTM) to achieve sales targets.
• Constant monitoring of stock positions at ECs to prevent stock out.
• Active implementation of field initiatives to boost sales.
• Implementation of strategic plans to build capacity in immediate coverage environment.

Requirements

• Experience in FMCG, Telecom, Renewable Energy & any industry that focuses on territory development & product sales.
• Field Sales knowledge is very key.
• Knowledge of coverage area is important.
• Residence in area of coverage is an advantage.

go to method of application »

Position Description

• The Territory Sales Executive (TSE) is responsible for driving retail sales across the channel.
• Channel Partner recruitment including engagement and training of third-party sales agents also rests on the TSE.
• Channel productivity and profitability also rests on the TSE.

Roles Responsibilities

• Responsible for the PAYGO Channel.
• SEP Onboarding, management & monitoring.
• Driving sales of recommended SKUs within assigned territory.
• Ensuring effective implementation of the of route to market (RTM) to achieve sales targets.
• Constant monitoring of stock positions at ECs to prevent stock out.
• Active implementation of field initiatives to boost sales.
• Implementation of strategic plans to build capacity in immediate coverage environment.

Requirements

• Experience in FMCG, Telecom, Renewable Energy & any industry that focuses on territory development & product sales.
• Field Sales knowledge is very key.
• Knowledge of coverage area is important.
• Residence in area of coverage is an advantage.

go to method of application »

Position Description

• The Territory Sales Executive (TSE) is responsible for driving retail sales across the channel.
• Channel Partner recruitment including engagement and training of third-party sales agents also rests on the TSE.
• Channel productivity and profitability also rests on the TSE.

Roles Responsibilities

• Responsible for the PAYGO Channel.
• SEP Onboarding, management & monitoring.
• Driving sales of recommended SKUs within assigned territory.
• Ensuring effective implementation of the of route to market (RTM) to achieve sales targets.
• Constant monitoring of stock positions at ECs to prevent stock out.
• Active implementation of field initiatives to boost sales.
• Implementation of strategic plans to build capacity in immediate coverage environment.

Requirements

• Experience in FMCG, Telecom, Renewable Energy & any industry that focuses on territory development & product sales.
• Field Sales knowledge is very key.
• Knowledge of coverage area is important.
• Residence in area of coverage is an advantage.

go to method of application »

Position Description

• The Territory Sales Executive (TSE) is responsible for driving retail sales across the channel.
• Channel Partner recruitment including engagement and training of third-party sales agents also rests on the TSE.
• Channel productivity and profitability also rests on the TSE.

Roles Responsibilities

• Responsible for the PAYGO Channel.
• SEP Onboarding, management & monitoring.
• Driving sales of recommended SKUs within assigned territory.
• Ensuring effective implementation of the of route to market (RTM) to achieve sales targets.
• Constant monitoring of stock positions at ECs to prevent stock out.
• Active implementation of field initiatives to boost sales.
• Implementation of strategic plans to build capacity in immediate coverage environment.

Requirements

• Experience in FMCG, Telecom, Renewable Energy & any industry that focuses on territory development & product sales.
• Field Sales knowledge is very key.
• Knowledge of coverage area is important.
• Residence in area of coverage is an advantage.

go to method of application »

Position Description

• The Territory Sales Executive (TSE) is responsible for driving retail sales across the channel.
• Channel Partner recruitment including engagement and training of third-party sales agents also rests on the TSE.
• Channel productivity and profitability also rests on the TSE.

Roles Responsibilities

• Responsible for the PAYGO Channel.
• SEP Onboarding, management & monitoring.
• Driving sales of recommended SKUs within assigned territory.
• Ensuring effective implementation of the of route to market (RTM) to achieve sales targets.
• Constant monitoring of stock positions at ECs to prevent stock out.
• Active implementation of field initiatives to boost sales.
• Implementation of strategic plans to build capacity in immediate coverage environment.

Requirements

• Experience in FMCG, Telecom, Renewable Energy & any industry that focuses on territory development & product sales.
• Field Sales knowledge is very key.
• Knowledge of coverage area is important.
• Residence in area of coverage is an advantage.

go to method of application »

Position Description

• The Territory Sales Executive (TSE) is responsible for driving retail sales across the channel.
• Channel Partner recruitment including engagement and training of third-party sales agents also rests on the TSE.
• Channel productivity and profitability also rests on the TSE.

Roles Responsibilities

• Responsible for the PAYGO Channel.
• SEP Onboarding, management & monitoring.
• Driving sales of recommended SKUs within assigned territory.
• Ensuring effective implementation of the of route to market (RTM) to achieve sales targets.
• Constant monitoring of stock positions at ECs to prevent stock out.
• Active implementation of field initiatives to boost sales.
• Implementation of strategic plans to build capacity in immediate coverage environment.

Requirements

• Experience in FMCG, Telecom, Renewable Energy & any industry that focuses on territory development & product sales.
• Field Sales knowledge is very key.
• Knowledge of coverage area is important.
• Residence in area of coverage is an advantage.

go to method of application »

Position Description

• The Area Business Manager (ABM) will directly manage a minimum of 5 Territory Sales Executives and support other FTEs within the business area, in meeting business area set goals and objectives, across all business channels – Retail, Partnership, PAYGO, and Collections.

Roles Responsibilities

• Oversee and manage the business revenue of all channels and operational activities of the entire business area under coverage (A-Z of area management).
• Responsible for onboarding and management of ECs, with the support f the TSEs.
• Customer management and retention drive.
• Giving direct support, supervision, and management of FTEs of the organisation across areas of coverage.
• Training of FTEs (TSEs) and contract staff [SEPs and ECs] across the business area
• Oversee activities of channel development, channel management, and TOMA across business areas.
• Delinquency management.
• Management of business partners, driving ROI and creating new business opportunities for the organisation. 
• Support HR in recommending quality candidates for resource gap closure where necessary.

Requirements
Desired Skills and Experience:

• Channel management skills.
• Must possess a good knowledge of the business area under coverage
• FMCG/Telecom/Insurance/renewable energy industry within South East, South South, and North zones of Nigeria – a proper understanding of a particular region (having worked there) will be an added advantage
• Must possess a good passion for social enterprise and the development of people and the environment.
• Good coaching skill is very necessary.
• Good leadership and managerial skills from previous workplaces will be an added advantage.
• Excellent people-to-people skills
• Relevant industry knowledge in relation to the current role.
• Strong mindset for continuous improvement and meeting or exceeding business-set targets and goals.
• Must demonstrate complete discretion and confidentiality of business vital information.
• Must have good knowledge of computer applications, such as MS Word, Excel, PowerPoint presentations, etc.
• The candidate must demonstrate good problem-solving and decision-making skills.

go to method of application »

Position Description

• The Area Business Manager (ABM) will directly manage a minimum of 5 Territory Sales Executives and support other FTEs within the business area, in meeting business area set goals and objectives, across all business channels – Retail, Partnership, PAYGO, and Collections.

Roles Responsibilities

• Oversee and manage the business revenue of all channels and operational activities of the entire business area under coverage (A-Z of area management).
• Responsible for onboarding and management of ECs, with the support f the TSEs.
• Customer management and retention drive.
• Giving direct support, supervision, and management of FTEs of the organisation across areas of coverage.
• Training of FTEs (TSEs) and contract staff [SEPs and ECs] across the business area
• Oversee activities of channel development, channel management, and TOMA across business areas.
• Delinquency management.
• Management of business partners, driving ROI and creating new business opportunities for the organisation. 
• Support HR in recommending quality candidates for resource gap closure where necessary.

Requirements
Desired Skills and Experience:

• Channel management skills.
• Must possess a good knowledge of the business area under coverage
• FMCG/Telecom/Insurance/renewable energy industry within South East, South South, and North zones of Nigeria – a proper understanding of a particular region (having worked there) will be an added advantage
• Must possess a good passion for social enterprise and the development of people and the environment.
• Good coaching skill is very necessary.
• Good leadership and managerial skills from previous workplaces will be an added advantage.
• Excellent people-to-people skills
• Relevant industry knowledge in relation to the current role.
• Strong mindset for continuous improvement and meeting or exceeding business-set targets and goals.
• Must demonstrate complete discretion and confidentiality of business vital information.
• Must have good knowledge of computer applications, such as MS Word, Excel, PowerPoint presentations, etc.
• The candidate must demonstrate good problem-solving and decision-making skills.

go to method of application »

Position Description 

• As Regional Stock Controller will be responsible for the implementation of the stock management policies and procedures.
• You will be responsible for ensuring accurate and efficient management of stocks in Partner and Distributor outlets; with correct stock entries which are updated promptly.
• The incumbent will ensure that stock control procedures are in place and adhered to in order to safeguard Company stocks.

R&Rs 

• The Stock controller will be responsible for ensuring accurate and efficient management of stocks in Partner and Distributor Outlets; with correct stock entries which are updated promptly.
• Analyze the stock reports, including aging and optimization, for the ECs being visited. Identify any discrepancies, excess stock, or stock shortages. Take note of any specific actions required based on the stock report findings.
• Conduct Root Cause Analysis (RCA): Investigate any variances or discrepancies detected during the visit. Determine the underlying causes and factors contributing to the issues and take corrective actions based on the findings to prevent recurrence.
• Review the mapping of infrastructure to ECs and highlight ECs with low SEPs, redistribute Aged Stocks, Identify aged stocks that are not moving or have low velocity and Plan and execute the redistribution of these stocks to ECs with higher velocity. Optimize stock allocation to ensure efficient inventory management.
• Responsible for physical verification, regular reconciliations and general monitoring of stock activity;
• Assist in developing and implementing inventory policies and procedures.
• Prepare and distribute daily, weekly, monthly and ad-hoc inventory levels and consumption reports to all the relevant stakeholders.
• Facilitate and participate in monthly and annual stock counts in the field. Perform monthly stock reconciliations of physical counts for all partners and distributors and highlight variances to the operations/warehouse department;
• Reconcile stock deliveries with purchase orders and actual invoices.
• Coordinate with the warehouse team to implement and ensure a control system to reduce inventory obsolescence.
• Support accurate and timely reporting through ensuring all stock data is updated correctly.
• Regular and timely escalations of all sighted variances to the warehouse manager for further probing.
• Carry out spot checks on stock balances in partner and distributor outlets against the system records and capture any anomalies.

Requirements

• Bachelor’s degree in a relevant field; having a Master’s degree will be an added advantage.
• 3 – 4 years of relevant experience inclusive of 2 years managerial experience.
• Ability to multitask, prioritize, and manage time efficiently
• Goal-oriented, organized team player
• Encouraging to team and staff; able to mentor and lead
• Self-motivated and self-directed
• Excellent interpersonal relationship skills
• Ability to track shipments, oversee inventory audits and maintain reports of purchases and pricing.
• Must be familiar with supply chain procedures and have good communication skills to interact with vendors, clients and internal teams.
• Able to analyze data and stock statistics and translate results into better solutions
• Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills.
• Proven results of delivering stock solutions and meeting logistics goals.
• Must be resident within the region.

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Job Description

• The Manager, Contact Center Operations role is responsible for delivering exceptional customer service to d.light customers and end-users through supporting selected partners.
• The job holder will continuously seek ways to improve cost-efficiency, achieve targeted customer service metrics, and champion a "customer-first" culture within the organization.

 Roles and Responsibilities

•  Implement and measure KPIs to drive improvement of service delivery standards.
• Collaborate with d.light's technical team and contact center partners to solve customer issues promptly and prevent recurrence of the same.
• Enhance the competency and skills level of the service team through necessary training and evaluation of its effectiveness.
•  Deliver on set contact center metrics and targets within agreed timelines and costs.
• Drive and implement all actions as requested by the business.

 Key Performance Indicators (KIPs)

• Customer satisfaction versus target (Net Promoter Score)
• Average cost of customer service delivery versus target
• Call productivity at Call Center
• Partner Engagement Feedback
• Call Centre Metrics (Inbound/Outbound/KYC/Upsell)

Requirements

• Bachelor's Degree in social sciences or a business-related field.
• An additional focused Call Centre qualification and Diploma in Customer Services Management will be an added advantage.
• Five years' working experience at the Call Centre or in the Service Industry.
• Experience at technology-oriented service firms; Mobile telephony, BPO call centers, etc. will be an added advantage.
• Excellent interpersonal skills with the ability to motivate for results.
• Excellent oral and written communication skills.
• Dependability and multitasking abilities.

Knowledge:

• Competence in Operations, Technical knowledge, and Business processes with the ability to manage teams and monitor performance.
• Knowledge of Call Centre Industry, Market and customer trends, and Good standard operating procedures.
• Technical Knowledge in service supporting experience.

Skills:

• Coaching
• Written and Verbal communication (letter writing, report writing)
• Computer skills (MS Word, Excel, PowerPoint)
• Problem-solving, and decision-making
• Planning, and organizing with attention to detail.

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Job Description

• The role will be responsible for developing and executing B2B cash business opportunities within Nigeria, while also supporting the identification and securing of export opportunities from Nigeria into Francophone and Anglophone markets across West and North Africa.
• The Business Development Manager will serve as a key commercial driver, responsible for originating, structuring, and closing new business initiatives aligned with the company’s growth strategy.
• The successful candidate will be a commercially experienced professional with a strong track record in building partnerships, penetrating new markets, and delivering sustainable revenue growth through proactive business development and relationship management.

R&Rs
People and Partner Management:

• Coordinate and work with internal teams and partner channels to achieve agreed volume and revenue targets.
• Drive growth in both transaction volume and cash value across existing and new partner channels.
• Support cross-functional collaboration with operations, finance, logistics, and compliance teams to enable successful deal execution.

Strategic Sales and Growth:

• Identify, develop and close new B2B cash revenue opportunities within Nigeria.
• Support the development of export-led business opportunities into Francophone and Anglophone markets in West and North Africa.
• Deliver sales volume, revenue growth, and market share at optimized cost levels.
• Develop and execute growth strategies focused on financial performance, market expansion, and customer satisfaction.
• Evaluate, prioritize, and pipeline opportunities to ensure focus on high-value and high-impact prospects.

Client and Stakeholder Relations:

• Build, manage, and sustain strong relationships with existing clients, prospective customers, partners, regulators, and industry influencers.
• Expand the client base through targeted prospecting, market mapping, and structured engagement plans.
• Act as a trusted commercial partner to clients, ensuring long-term value creation and repeat business.

Product and Market Expertise:

• Develop deep knowledge of the company’s products, services and cash value propositions.
• Monitor competitive activity and market trends , adapting commercial approaches accordingly.
• Conduct market research to identify customer needs, business strengths, pricing opportunities, and sustainable income streams.

Operational and Contract Management:

• Lead the preparation and coordination of proposals, bids, tenders, and commercial submissions.
• Participate in negotiations for new business agreements, ensuring favorable commercial and risk outcomes.
• Work closely with legal and finance teams to ensure contracts comply with internal policies and regulatory requirements.

Performance and Reporting:

• Prepare regular analytical, pipeline, and performance reports for senior management.
• Provide clear updates on business wins, revenue forecasts, risks, challenges, and corrective actions required.
• Track performance against agreed KPIs and recommend improvements to enhance results.

Industry and Market Intelligence:

• Stay informed on local, regional, and international industry trends, trade policies, and regulatory developments.
• Proactively identify emerging opportunities and risks within Nigeria and regional export markets.

Resource and Opportunity Management

• Support the identification and management of bids, grants, donations, and strategic funding opportunities aligned with business objectives.
• Ensure efficient utilization of resources to maximize return on investment.

Requirements
Desired Skills and Experience:

• Bachelor’s Degree, preferably in Sales, Marketing, Business Administration  or a relevant field.
• Minimum of 5 years’ experience in Business development, Sales management or Key account management.
• Proven experience driving new business initiatives and meeting or exceeding revenue targets.
• Strong commercial acumen with a continuous improvement mindset.
• Experience operating in fast-paced environments and partnering with senior business leaders.
• Excellent verbal and written communication skills, with strong tact, diplomacy, and negotiation capability.
• Strong analytical and reporting skills, with advanced proficiency in Microsoft Office suites.
• Ability to manage multiple client accounts and priorities simultaneously.
• Demonstrated success in negotiating and closing client contracts and delivering client-focused solutions.

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Role Overview

• We are seeking a proactive and detail-oriented Senior Accountant to join our Finance team. This role is responsible for the timely preparation of monthly management accounts, budgeting, variance and cost analysis, and reconciliation of financial and cost accounts.
• The ideal candidate will provide critical insights to support strategic decision-making and ensure robust financial control within the business.

Key Responsibilities
Budgeting & Variance Analysis:

• Assist in preparing accurate budgets, ensuring spending aligns with board-approved plans and OPEX/revenue targets.
• Prepare monthly and quarterly business review reports, MIS, and OPEX reports for Nigeria with precision and timeliness.
• Manage and forecast cash flow, ensuring liquidity and optimal fund utilization.

Commercial Support & Business Partnering:

• Collaborate closely with the Managing Director and business units to provide strategic financial support.
• Enhance visibility into cost accounting, project margin analysis, value chains, and other critical financial metrics.
• Analyze financial data to identify unusual trends and provide actionable insights.

Financial Reporting & Compliance

• Support the Finance Manager in finalizing financial statements and conducting in-depth analytical reviews.
• Ensure robust financial controls are in place and are functioning effectively.
• Oversee the Order-to-Cash (O2C) cycle, ensuring accurate transaction recording and control implementation.
• Provide visibility into inventory positions through timely management reporting.
• Lead and support accurate and timely month-end, quarter-end, and year-end closing processes.
• Manage and close all statutory, tax, external, and internal audits, addressing audit queries effectively.
• Ensure compliance with local IFRS and US GAAP accounting standards.

Qualifications & Experience

• Qualified Chartered Accountant with strong business acumen.
• Minimum of 5 years of experience in Budgeting, Cost Accounting, and Financial Reporting, preferably in FMCG or similar industries.
• Hands-on experience in MIS reporting, compliance, and commercial finance activities.
• Proficiency in Microsoft Dynamics NAV / Business Central (MBC). Experience with Vena or Tableau is an added advantage.

Key Competencies:
Behavioral Competencies:

• Strong communication skills and ability to influence stakeholders.
• High level of attention to detail and accuracy.
• Strong outcome orientation with a focus on delivering results.

Functional Competencies:

• Expertise in budgeting, variance analysis, and FP&A.
• Strong skills in MIS reporting and financial analysis.
• Solid understanding of ERP systems (Microsoft Business Central, Vena, Tableau)