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  • Posted: Jul 16, 2026
    Deadline: Not specified
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  • Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing Payroll based consumer loans to eligible individuals. The Company currently operates in 25 states in Nigeria including the Federal Capital Territory- Abuja. With a staff strength of over 1000 employees and an active customer base in excess of 300,000, Credit Direct Limited is positioning itself to become the dominant market leader in the unsecured micro-lending (payroll lending) space in Nigeria and indeed Sub-Saharan Africa.
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    Relationship Officer - Financial Inclusion - Ogun State

    This role is responsible for managing relationships with associations within assigned localities, driving customer acquisition, loan disbursement, and market activation while maintaining accountability for the repayment performance of customers originated. The role also supports financial inclusion initiatives by promoting product adoption at the grassroots level and ensuring sustainable portfolio growth. This opportunity is available across the following locations: Lagos, Anambra, Rivers, Kaduna, Kano, Oyo, Ogun

    Job Details

    Customer Acquisition, Lead Generation and Sales:

    • Identify, onboard, and activate new markets/locations for Financial Inclusion sales. 
    • Drive loan acquisition and disbursement targets within assigned markets. 
    • Generate leads through field activities, referrals, and team initiatives. 
    • Promote Financial Inclusion products including loans, savings and micropension & microinsurance adoption. 
    • Build strong community presence to sustain continuous customer acquisition.

    Relationship Management and Engagement:

    • Build and maintain relationships with association leaders and key members to foster trust and engagement. 
    • Resolve challenges and complaints from associations to ensure strong partnerships.
    • Facilitate smooth onboarding experiences for association members, ensuring they understand product offerings, usage, and benefits. 
    • Efficiently respond to, qualify, and track inbound leads and requests, ensuring timely follow-up and high conversion rates. 
    • Act as the primary liaison between the company and associations, addressing inquiries, concerns, and needs effectively.

    Collaboration and Coordination:

    • Collaborate with the Team Lead on onboarding markets/associations. 
    • Develop, execute and support implementation of localized sales and engagement strategies aimed at increasing the conversion of association members into active customers.
    • Work with the marketing team to design and implement locality-specific promotional campaigns to improve conversion and customer experience.

    Performance Tracking and Reporting:

    • Track and report on sales conversion rates, disbursements, collections, and pipeline performance. 
    • Gather feedback from association members and monitor other relevant KPIs for reporting to the Team Lead (and the Head of Financial Inclusion Unit when necessary). 
    • Monitor and improve personal performance against assigned targets.

    Requirements

    • A minimum of OND, HND or BSc in any field of study.
    • 1 - 3 years of sales experience in a related field within the financial services industry. 
    • Experience in lending and/or collections is an added advantage.

    go to method of application »

    Relationship Officer - Financial Inclusion - Kaduna

    This role is responsible for managing relationships with associations within assigned localities, driving customer acquisition, loan disbursement, and market activation while maintaining accountability for the repayment performance of customers originated. The role also supports financial inclusion initiatives by promoting product adoption at the grassroots level and ensuring sustainable portfolio growth. This opportunity is available across the following locations: Lagos, Anambra, Rivers, Kaduna, Kano, Oyo, Ogun

    Job Details

    Customer Acquisition, Lead Generation and Sales:

    • Identify, onboard, and activate new markets/locations for Financial Inclusion sales. 
    • Drive loan acquisition and disbursement targets within assigned markets. 
    • Generate leads through field activities, referrals, and team initiatives. 
    • Promote Financial Inclusion products including loans, savings and micropension & microinsurance adoption. 
    • Build strong community presence to sustain continuous customer acquisition.

    Relationship Management and Engagement:

    • Build and maintain relationships with association leaders and key members to foster trust and engagement. 
    • Resolve challenges and complaints from associations to ensure strong partnerships.
    • Facilitate smooth onboarding experiences for association members, ensuring they understand product offerings, usage, and benefits. 
    • Efficiently respond to, qualify, and track inbound leads and requests, ensuring timely follow-up and high conversion rates. 
    • Act as the primary liaison between the company and associations, addressing inquiries, concerns, and needs effectively.

    Collaboration and Coordination:

    • Collaborate with the Team Lead on onboarding markets/associations. 
    • Develop, execute and support implementation of localized sales and engagement strategies aimed at increasing the conversion of association members into active customers.
    • Work with the marketing team to design and implement locality-specific promotional campaigns to improve conversion and customer experience.

    Performance Tracking and Reporting:

    • Track and report on sales conversion rates, disbursements, collections, and pipeline performance. 
    • Gather feedback from association members and monitor other relevant KPIs for reporting to the Team Lead (and the Head of Financial Inclusion Unit when necessary). 
    • Monitor and improve personal performance against assigned targets.

    Requirements

    • A minimum of OND, HND or BSc in any field of study.
    • 1 - 3 years of sales experience in a related field within the financial services industry. 
    • Experience in lending and/or collections is an added advantage.

    go to method of application »

    Relationship Officer - Financial Inclusion - Oyo

    This role is responsible for managing relationships with associations within assigned localities, driving customer acquisition, loan disbursement, and market activation while maintaining accountability for the repayment performance of customers originated. The role also supports financial inclusion initiatives by promoting product adoption at the grassroots level and ensuring sustainable portfolio growth. This opportunity is available across the following locations: Lagos, Anambra, Rivers, Kaduna, Kano, Oyo, Ogun

    Job Details

    Customer Acquisition, Lead Generation and Sales:

    • Identify, onboard, and activate new markets/locations for Financial Inclusion sales. 
    • Drive loan acquisition and disbursement targets within assigned markets. 
    • Generate leads through field activities, referrals, and team initiatives. 
    • Promote Financial Inclusion products including loans, savings and micropension & microinsurance adoption. 
    • Build strong community presence to sustain continuous customer acquisition.

    Relationship Management and Engagement:

    • Build and maintain relationships with association leaders and key members to foster trust and engagement. 
    • Resolve challenges and complaints from associations to ensure strong partnerships.
    • Facilitate smooth onboarding experiences for association members, ensuring they understand product offerings, usage, and benefits. 
    • Efficiently respond to, qualify, and track inbound leads and requests, ensuring timely follow-up and high conversion rates. 
    • Act as the primary liaison between the company and associations, addressing inquiries, concerns, and needs effectively.

    Collaboration and Coordination:

    • Collaborate with the Team Lead on onboarding markets/associations. 
    • Develop, execute and support implementation of localized sales and engagement strategies aimed at increasing the conversion of association members into active customers.
    • Work with the marketing team to design and implement locality-specific promotional campaigns to improve conversion and customer experience.

    Performance Tracking and Reporting:

    • Track and report on sales conversion rates, disbursements, collections, and pipeline performance. 
    • Gather feedback from association members and monitor other relevant KPIs for reporting to the Team Lead (and the Head of Financial Inclusion Unit when necessary). 
    • Monitor and improve personal performance against assigned targets.

    Requirements

    • A minimum of OND, HND or BSc in any field of study.
    • 1 - 3 years of sales experience in a related field within the financial services industry. 
    • Experience in lending and/or collections is an added advantage.

    go to method of application »

    Relationship Officer - Financial Inclusion - Kano

    This role is responsible for managing relationships with associations within assigned localities, driving customer acquisition, loan disbursement, and market activation while maintaining accountability for the repayment performance of customers originated. The role also supports financial inclusion initiatives by promoting product adoption at the grassroots level and ensuring sustainable portfolio growth. This opportunity is available across the following locations: Lagos, Anambra, Rivers, Kaduna, Kano, Oyo, Ogun

    Job Details

    Customer Acquisition, Lead Generation and Sales:

    • Identify, onboard, and activate new markets/locations for Financial Inclusion sales. 
    • Drive loan acquisition and disbursement targets within assigned markets. 
    • Generate leads through field activities, referrals, and team initiatives. 
    • Promote Financial Inclusion products including loans, savings and micropension & microinsurance adoption. 
    • Build strong community presence to sustain continuous customer acquisition.

    Relationship Management and Engagement:

    • Build and maintain relationships with association leaders and key members to foster trust and engagement. 
    • Resolve challenges and complaints from associations to ensure strong partnerships.
    • Facilitate smooth onboarding experiences for association members, ensuring they understand product offerings, usage, and benefits. 
    • Efficiently respond to, qualify, and track inbound leads and requests, ensuring timely follow-up and high conversion rates. 
    • Act as the primary liaison between the company and associations, addressing inquiries, concerns, and needs effectively.

    Collaboration and Coordination:

    • Collaborate with the Team Lead on onboarding markets/associations. 
    • Develop, execute and support implementation of localized sales and engagement strategies aimed at increasing the conversion of association members into active customers.
    • Work with the marketing team to design and implement locality-specific promotional campaigns to improve conversion and customer experience.

    Performance Tracking and Reporting:

    • Track and report on sales conversion rates, disbursements, collections, and pipeline performance. 
    • Gather feedback from association members and monitor other relevant KPIs for reporting to the Team Lead (and the Head of Financial Inclusion Unit when necessary). 
    • Monitor and improve personal performance against assigned targets.

    Requirements

    • A minimum of OND, HND or BSc in any field of study.
    • 1 - 3 years of sales experience in a related field within the financial services industry. 
    • Experience in lending and/or collections is an added advantage.

    go to method of application »

    Relationship Officer - Financial Inclusion - Rivers

    This role is responsible for managing relationships with associations within assigned localities, driving customer acquisition, loan disbursement, and market activation while maintaining accountability for the repayment performance of customers originated. The role also supports financial inclusion initiatives by promoting product adoption at the grassroots level and ensuring sustainable portfolio growth. This opportunity is available across the following locations: Lagos, Anambra, Rivers, Kaduna, Kano, Oyo, Ogun

    Job Details

    Customer Acquisition, Lead Generation and Sales:

    • Identify, onboard, and activate new markets/locations for Financial Inclusion sales. 
    • Drive loan acquisition and disbursement targets within assigned markets. 
    • Generate leads through field activities, referrals, and team initiatives. 
    • Promote Financial Inclusion products including loans, savings and micropension & microinsurance adoption. 
    • Build strong community presence to sustain continuous customer acquisition.

    Relationship Management and Engagement:

    • Build and maintain relationships with association leaders and key members to foster trust and engagement. 
    • Resolve challenges and complaints from associations to ensure strong partnerships.
    • Facilitate smooth onboarding experiences for association members, ensuring they understand product offerings, usage, and benefits. 
    • Efficiently respond to, qualify, and track inbound leads and requests, ensuring timely follow-up and high conversion rates. 
    • Act as the primary liaison between the company and associations, addressing inquiries, concerns, and needs effectively.

    Collaboration and Coordination:

    • Collaborate with the Team Lead on onboarding markets/associations. 
    • Develop, execute and support implementation of localized sales and engagement strategies aimed at increasing the conversion of association members into active customers.
    • Work with the marketing team to design and implement locality-specific promotional campaigns to improve conversion and customer experience.

    Performance Tracking and Reporting:

    • Track and report on sales conversion rates, disbursements, collections, and pipeline performance. 
    • Gather feedback from association members and monitor other relevant KPIs for reporting to the Team Lead (and the Head of Financial Inclusion Unit when necessary). 
    • Monitor and improve personal performance against assigned targets.

    Requirements

    • A minimum of OND, HND or BSc in any field of study.
    • 1 - 3 years of sales experience in a related field within the financial services industry. 
    • Experience in lending and/or collections is an added advantage.

    go to method of application »

    Relationship Officer - Financial Inclusion - Lagos

    This role is responsible for managing relationships with associations within assigned localities, driving customer acquisition, loan disbursement, and market activation while maintaining accountability for the repayment performance of customers originated. The role also supports financial inclusion initiatives by promoting product adoption at the grassroots level and ensuring sustainable portfolio growth. This opportunity is available across the following locations: Lagos, Anambra, Rivers, Kaduna, Kano, Oyo, Ogun

    Job Details

    Customer Acquisition, Lead Generation and Sales:

    • Identify, onboard, and activate new markets/locations for Financial Inclusion sales. 
    • Drive loan acquisition and disbursement targets within assigned markets. 
    • Generate leads through field activities, referrals, and team initiatives. 
    • Promote Financial Inclusion products including loans, savings and micropension & microinsurance adoption. 
    • Build strong community presence to sustain continuous customer acquisition.

    Relationship Management and Engagement:

    • Build and maintain relationships with association leaders and key members to foster trust and engagement. 
    • Resolve challenges and complaints from associations to ensure strong partnerships.
    • Facilitate smooth onboarding experiences for association members, ensuring they understand product offerings, usage, and benefits. 
    • Efficiently respond to, qualify, and track inbound leads and requests, ensuring timely follow-up and high conversion rates. 
    • Act as the primary liaison between the company and associations, addressing inquiries, concerns, and needs effectively.

    Collaboration and Coordination:

    • Collaborate with the Team Lead on onboarding markets/associations. 
    • Develop, execute and support implementation of localized sales and engagement strategies aimed at increasing the conversion of association members into active customers.
    • Work with the marketing team to design and implement locality-specific promotional campaigns to improve conversion and customer experience.

    Performance Tracking and Reporting:

    • Track and report on sales conversion rates, disbursements, collections, and pipeline performance. 
    • Gather feedback from association members and monitor other relevant KPIs for reporting to the Team Lead (and the Head of Financial Inclusion Unit when necessary). 
    • Monitor and improve personal performance against assigned targets.

    Requirements

    • A minimum of OND, HND or BSc in any field of study.
    • 1 - 3 years of sales experience in a related field within the financial services industry. 
    • Experience in lending and/or collections is an added advantage.

    go to method of application »

    Regional Head, Federal Business

    Job Summary

    The regional head, federal business will be responsible for driving profitable regional growth within the Federal Business vertical through loan portfolio expansion, customer acquisition, digital adoption, portfolio quality management, sales team leadership, and stakeholder engagement, talent development and market intelligence while embedding Credit Direct’s 6E Leadership Behaviours across the Federal business ecosystem. The role owns the commercial performance of the region, translating Credit Direct's corporate strategy into disciplined execution across states and hubs while ensuring superior customer experience, strong portfolio quality, operational excellence, regulatory compliance and profitable growth.

    Job Details

    Regional Commercial Performance

    • Own and deliver the region's monthly, quarterly and annual disbursement targets — both in value and volume. 
    • Manage the regional loan book health including NPL ratio, portfolio quality, and yield performance. Maintain NPL within CDL's approved threshold. 
    • Translate and cascade strategy into state-level and hub-level execution plans with clear ownership and milestones for each Business Development Lead. 
    • Monitor the daily and weekly performance dashboard across all states in the region. Escalate underperformance within 24 hours and deploy targeted interventions before month-end. 
    • Own the region's revenue-per-Sales-Officer metric. Identify and resolve productivity gaps across individual hubs and states.

    New-to-Bank (NTB) Customer Acquisition

    • Own the NTB growth drive for the region. 
    • Oversee dormant account reactivations, maintaining an active pipeline of high value untapped MDAs and ensuring each is assigned to a specific Business Development Lead with a measurable engagement plan. 
    • Lead employer engagement visits to the largest untapped MDAs in the region (particularly teaching hospitals, federal commissions, and major parastatals). Monitor conversion from employer engagement to active loan origination. 
    • Track NTB volume as a percentage of total regional disbursements

    Digital Adoption and Channel Management

    • Champion digital adoption across the region. Own the regional digital loan origination target progressively growing from current levels toward the required digital mix target. 
    • Drive predictive sales management using performance dashboards. 
    • Monitor channel utilization by hub and by Sales Officer, tracking USSD, WhatsApp, mobile app, and web origination separately. Identify where specific channels are underperforming and drive targeted interventions.
    • Ensure every new customer onboarded in the region is guided through Credit Direct’s digital channels from the first interaction. Work with Business Development Leads to embed digital-first behaviour in daily Sales executive routines. 
    • Report on regional digital origination performance weekly i.e channel mix, conversion rate, and adoption trend.

    Team Leadership, Coaching and Capacity Building

    • Lead, develop and performance-manage the Business Development Leads within the region. Each BDL should have a clear 90-day development plan, a weekly performance covenant, and structured monthly coaching sessions from the Regional Head. 
    • Conduct weekly regional review sessions with all BDLs; reviewing lead measures, resolving blockers, and calibrating the execution plan. These sessions are non-negotiable and should not be delegated. 
    • Drive a culture of accountability, customer focus, and digital-first behaviour across every hub in the region. Model the leadership behaviour expected of BDLs and Team Leads.

    Stakeholder and Employer Relationship Management

    • Manage relationships with state-level IPPIS desks, federal pay offices, and relevant government contacts to ensure smooth salary deduction processing and resolution of any payroll-related loan recovery issues.
    • Coordinate with CDL's credit, operations, and compliance teams to resolve any employer-specific issues (salary delays, IPPIS upload errors, coverage disputes) within agreed service timelines.

    Market Intelligence and Strategic Feedback

    • Serve as the primary intelligence relay between the field and the Vertical Head. Submit a structured monthly Regional Intelligence Report covering competitor activity, MDA-specific changes (new MDAs, closures, employer problems), salary payment delays, regulatory changes, and market sentiment. 
    • Monitor competitor movements in the region around pricing, product, or distribution changes that require a Credit Direct response e.t.c

    Requirements

    • MBA/ MSC/ BSc in Business Administration, Marketing, Finance, or a related field.
    • Minimum of 8 years' relevant experience, including at least 5 years leading commercial sales teams, in sales/business development and 3 years in a regional or multi-location leadership role within banking, consumer lending, or financial inclusion. 
    • Proven experience managing Federal Government salary-backed loan products, including customer acquisition, loan origination, portfolio management, and collections oversight. 
    • Demonstrated success in leading geographically dispersed sales teams and consistently achieving disbursement, revenue, and portfolio quality targets.
    • Strong experience engaging with Federal Ministries, Departments and Agencies (MDAs) and working within the IPPIS ecosystem to drive business growth and support loan processing and recovery. 
    • Proven ability to translate business strategy into regional execution plans, monitor performance, coach sales leaders, and drive productivity across multiple locations. 
    • Experience leveraging digital lending channels, CRM systems, and performance analytics to improve customer acquisition, operational efficiency, and sales performance. 
    • Strong understanding of credit risk management, regulatory requirements, and portfolio quality management within a consumer lending environment.

    go to method of application »

    Sales Associate- Federal Business - Adamawa

    We are seeking dedicated and results-driven Sales Associatesto join our team. As a Sales Associate focusing on the Public Sector, you will be responsible for promoting and selling our loan products specifically designed for Federal employees.

    Key Responsibilities:

    • Identify and engage potential customers within the Federal and State government workforce to introduce and offer our loan products.
    • Cultivate and maintain strong relationships with government employees, understanding their financial requirements and presenting appropriate solutions.
    • Meet and exceed sales targets by actively pursuing sales opportunities and effectively managing client relationships.
    • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the loan process.
    • Collaborate with the sales team and management to develop strategies for expanding our reach within the Public Sector and achieving revenue goals.
    • Stay informed about industry trends, market dynamics, and competitor activities to identify opportunities for growth and improvement.

    Job Requirement

    • Proven track record of success in sales, preferably within the financial services industry.
    • Familiarity with the Public Sector and the financial needs of government employees is advantageous.
    • Strong communication, negotiation, and interpersonal skills.
    • Ability to work independently and collaboratively in a fast-paced environment.
    • Motivated by targets and committed to delivering results.
    • Willingness to travel within assigned locations as necessary.
    • Fluency in local languages spoken in the respective regions is a plus.

    Person Specification

    • Results-orientated and pragmatic with exceptional quantitative and analytical ability and attention to detail
    • Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
    • High level of integrity and dependability with a strong sense of urgency.
    • A focus on execution. Willing and able to get hands dirty.
    • Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself
    • Ability to create effective working partnerships with senior leaders, challenge the thinking of others in respectful and thoughtful ways, influence upwards.
    • Big picture thinker, a “never settle’ mindset.  

    go to method of application »

    Sales Associate- State Business - Cross Rivers

    We are seeking dedicated and results-driven Sales Associates to join our team. As a Sales Associate focusing on the Public Sector, you will be responsible for promoting and selling our loan products specifically designed for Federal employees.

    Key Responsibilities:

    • Identify and engage potential customers within the Federal and State government workforce to introduce and offer our loan products.
    • Cultivate and maintain strong relationships with government employees, understanding their financial requirements and presenting appropriate solutions.
    • Meet and exceed sales targets by actively pursuing sales opportunities and effectively managing client relationships.
    • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the loan process.
    • Collaborate with the sales team and management to develop strategies for expanding our reach within the Public Sector and achieving revenue goals.
    • Stay informed about industry trends, market dynamics, and competitor activities to identify opportunities for growth and improvement.

    Job Requirement

    • Proven track record of success in sales, preferably within the financial services industry.
    • Familiarity with the Public Sector and the financial needs of government employees is advantageous.
    • Strong communication, negotiation, and interpersonal skills.
    • Ability to work independently and collaboratively in a fast-paced environment.
    • Motivated by targets and committed to delivering results.
    • Willingness to travel within assigned locations as necessary.
    • Fluency in local languages spoken in the respective regions is a plus.

    Person Specification

    • Results-orientated and pragmatic with exceptional quantitative and analytical ability and attention to detail
    • Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
    • High level of integrity and dependability with a strong sense of urgency.
    • A focus on execution. Willing and able to get hands dirty.
    • Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself
    • Ability to create effective working partnerships with senior leaders, challenge the thinking of others in respectful and thoughtful ways, influence upwards.
    • Big picture thinker, a “never settle’ mindset.  

    go to method of application »

    Sales Affiliate - Federal Business - Lagos

    We are seeking dedicated and results-driven Relationship Officer to join our team. As a Relationship Officer focusing on the Public Sector, you will be responsible for promoting and selling our loan products specifically designed for Federal employees. This opportunity is available across the following locations: Zamfara, Adamawa, Plateau, Borno, Akwa-ibom, Nasarawa, Edo

    Key Responsibilities:

    • Identify and engage potential customers within the Federal and State government workforce to introduce and offer our loan products.
    • Cultivate and maintain strong relationships with government employees, understanding their financial requirements and presenting appropriate solutions.
    • Meet and exceed sales targets by actively pursuing sales opportunities and effectively managing client relationships.
    • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the loan process.
    • Collaborate with the sales team and management to develop strategies for expanding our reach within the Public Sector and achieving revenue goals.
    • Stay informed about industry trends, market dynamics, and competitor activities to identify opportunities for growth and improvement.

    Requirements

    • A minimum of OND, HND or BSc in any field of study.
    • 1 - 3 years of sales experience in a related field within the financial services industry. 
    • Experience in lending and/or collections is an added advantage.

    go to method of application »

    Sales Associate- Federal Business - Abuja

    We are seeking dedicated and results-driven Sales Associates to join our team. As a Sales Associate focusing on the Public Sector, you will be responsible for promoting and selling our loan products specifically designed for Federal employees.

    Key Responsibilities:

    • Identify and engage potential customers within the Federal and State government workforce to introduce and offer our loan products.
    • Cultivate and maintain strong relationships with government employees, understanding their financial requirements and presenting appropriate solutions.
    • Meet and exceed sales targets by actively pursuing sales opportunities and effectively managing client relationships.
    • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the loan process.
    • Collaborate with the sales team and management to develop strategies for expanding our reach within the Public Sector and achieving revenue goals.
    • Stay informed about industry trends, market dynamics, and competitor activities to identify opportunities for growth and improvement.

    Job Requirement

    • Proven track record of success in sales, preferably within the financial services industry.
    • Familiarity with the Public Sector and the financial needs of government employees is advantageous.
    • Strong communication, negotiation, and interpersonal skills.
    • Ability to work independently and collaboratively in a fast-paced environment.
    • Motivated by targets and committed to delivering results.
    • Willingness to travel within assigned locations as necessary.
    • Fluency in local languages spoken in the respective regions is a plus.

    Person Specification

    • Results-orientated and pragmatic with exceptional quantitative and analytical ability and attention to detail
    • Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
    • High level of integrity and dependability with a strong sense of urgency.
    • A focus on execution. Willing and able to get hands dirty.
    • Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself
    • Ability to create effective working partnerships with senior leaders, challenge the thinking of others in respectful and thoughtful ways, influence upwards.
    • Big picture thinker, a “never settle’ mindset.  

    go to method of application »

    Sales Associate- Federal Business - Kaduna

    We are seeking dedicated and results-driven Sales Associatesto join our team. As a Sales Associate focusing on the Public Sector, you will be responsible for promoting and selling our loan products specifically designed for Federal employees.

    Key Responsibilities:

    • Identify and engage potential customers within the Federal and State government workforce to introduce and offer our loan products.
    • Cultivate and maintain strong relationships with government employees, understanding their financial requirements and presenting appropriate solutions.
    • Meet and exceed sales targets by actively pursuing sales opportunities and effectively managing client relationships.
    • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the loan process.
    • Collaborate with the sales team and management to develop strategies for expanding our reach within the Public Sector and achieving revenue goals.
    • Stay informed about industry trends, market dynamics, and competitor activities to identify opportunities for growth and improvement.

    Job Requirement

    • Proven track record of success in sales, preferably within the financial services industry.
    • Familiarity with the Public Sector and the financial needs of government employees is advantageous.
    • Strong communication, negotiation, and interpersonal skills.
    • Ability to work independently and collaboratively in a fast-paced environment.
    • Motivated by targets and committed to delivering results.
    • Willingness to travel within assigned locations as necessary.
    • Fluency in local languages spoken in the respective regions is a plus.

    Person Specification

    • Results-orientated and pragmatic with exceptional quantitative and analytical ability and attention to detail
    • Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
    • High level of integrity and dependability with a strong sense of urgency.
    • A focus on execution. Willing and able to get hands dirty.
    • Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself
    • Ability to create effective working partnerships with senior leaders, challenge the thinking of others in respectful and thoughtful ways, influence upwards.
    • Big picture thinker, a “never settle’ mindset.  

    go to method of application »

    Sales Associate - Federal Business - Bauchi

    We are seeking dedicated and results-driven Sales Associatesto join our team. As a Sales Associate focusing on the Public Sector, you will be responsible for promoting and selling our loan products specifically designed for Federal employees.

    Key Responsibilities:

    • Identify and engage potential customers within the Federal and State government workforce to introduce and offer our loan products.
    • Cultivate and maintain strong relationships with government employees, understanding their financial requirements and presenting appropriate solutions.
    • Meet and exceed sales targets by actively pursuing sales opportunities and effectively managing client relationships.
    • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the loan process.
    • Collaborate with the sales team and management to develop strategies for expanding our reach within the Public Sector and achieving revenue goals.
    • Stay informed about industry trends, market dynamics, and competitor activities to identify opportunities for growth and improvement.

    Job Requirement

    • Proven track record of success in sales, preferably within the financial services industry.
    • Familiarity with the Public Sector and the financial needs of government employees is advantageous.
    • Strong communication, negotiation, and interpersonal skills.
    • Ability to work independently and collaboratively in a fast-paced environment.
    • Motivated by targets and committed to delivering results.
    • Willingness to travel within assigned locations as necessary.
    • Fluency in local languages spoken in the respective regions is a plus.

    Person Specification

    • Results-orientated and pragmatic with exceptional quantitative and analytical ability and attention to detail
    • Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
    • High level of integrity and dependability with a strong sense of urgency.
    • A focus on execution. Willing and able to get hands dirty.
    • Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself
    • Ability to create effective working partnerships with senior leaders, challenge the thinking of others in respectful and thoughtful ways, influence upwards.
    • Big picture thinker, a “never settle’ mindset.  

    go to method of application »

    Sales Associate - Federal Business - Rivers

    We are seeking dedicated and results-driven Sales Associatesto join our team. As a Sales Associate focusing on the Public Sector, you will be responsible for promoting and selling our loan products specifically designed for Federal employees.

    Key Responsibilities:

    • Identify and engage potential customers within the Federal and State government workforce to introduce and offer our loan products.
    • Cultivate and maintain strong relationships with government employees, understanding their financial requirements and presenting appropriate solutions.
    • Meet and exceed sales targets by actively pursuing sales opportunities and effectively managing client relationships.
    • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the loan process.
    • Collaborate with the sales team and management to develop strategies for expanding our reach within the Public Sector and achieving revenue goals.
    • Stay informed about industry trends, market dynamics, and competitor activities to identify opportunities for growth and improvement.

    Job Requirement

    • Proven track record of success in sales, preferably within the financial services industry.
    • Familiarity with the Public Sector and the financial needs of government employees is advantageous.
    • Strong communication, negotiation, and interpersonal skills.
    • Ability to work independently and collaboratively in a fast-paced environment.
    • Motivated by targets and committed to delivering results.
    • Willingness to travel within assigned locations as necessary.
    • Fluency in local languages spoken in the respective regions is a plus.

    Person Specification

    • Results-orientated and pragmatic with exceptional quantitative and analytical ability and attention to detail
    • Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
    • High level of integrity and dependability with a strong sense of urgency.
    • A focus on execution. Willing and able to get hands dirty.
    • Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself
    • Ability to create effective working partnerships with senior leaders, challenge the thinking of others in respectful and thoughtful ways, influence upwards.
    • Big picture thinker, a “never settle’ mindset.  

    go to method of application »

    Sales Associate - Federal Business - Osun

    We are seeking dedicated and results-driven Sales Associatesto join our team. As a Sales Associate focusing on the Public Sector, you will be responsible for promoting and selling our loan products specifically designed for Federal employees.

    Key Responsibilities:

    • Identify and engage potential customers within the Federal and State government workforce to introduce and offer our loan products.
    • Cultivate and maintain strong relationships with government employees, understanding their financial requirements and presenting appropriate solutions.
    • Meet and exceed sales targets by actively pursuing sales opportunities and effectively managing client relationships.
    • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the loan process.
    • Collaborate with the sales team and management to develop strategies for expanding our reach within the Public Sector and achieving revenue goals.
    • Stay informed about industry trends, market dynamics, and competitor activities to identify opportunities for growth and improvement.

    Job Requirement

    • Proven track record of success in sales, preferably within the financial services industry.
    • Familiarity with the Public Sector and the financial needs of government employees is advantageous.
    • Strong communication, negotiation, and interpersonal skills.
    • Ability to work independently and collaboratively in a fast-paced environment.
    • Motivated by targets and committed to delivering results.
    • Willingness to travel within assigned locations as necessary.
    • Fluency in local languages spoken in the respective regions is a plus.

    Person Specification

    • Results-orientated and pragmatic with exceptional quantitative and analytical ability and attention to detail
    • Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
    • High level of integrity and dependability with a strong sense of urgency.
    • A focus on execution. Willing and able to get hands dirty.
    • Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself
    • Ability to create effective working partnerships with senior leaders, challenge the thinking of others in respectful and thoughtful ways, influence upwards.
    • Big picture thinker, a “never settle’ mindset.  

    go to method of application »

    Sales Associate - Federal Business - Lagos

    We are seeking dedicated and results-driven Sales Associatesto join our team. As a Sales Associate focusing on the Public Sector, you will be responsible for promoting and selling our loan products specifically designed for Federal employees.

    Key Responsibilities:

    • Identify and engage potential customers within the Federal and State government workforce to introduce and offer our loan products.
    • Cultivate and maintain strong relationships with government employees, understanding their financial requirements and presenting appropriate solutions.
    • Meet and exceed sales targets by actively pursuing sales opportunities and effectively managing client relationships.
    • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the loan process.
    • Collaborate with the sales team and management to develop strategies for expanding our reach within the Public Sector and achieving revenue goals.
    • Stay informed about industry trends, market dynamics, and competitor activities to identify opportunities for growth and improvement.

    Job Requirement

    • Proven track record of success in sales, preferably within the financial services industry.
    • Familiarity with the Public Sector and the financial needs of government employees is advantageous.
    • Strong communication, negotiation, and interpersonal skills.
    • Ability to work independently and collaboratively in a fast-paced environment.
    • Motivated by targets and committed to delivering results.
    • Willingness to travel within assigned locations as necessary.
    • Fluency in local languages spoken in the respective regions is a plus.

    Person Specification

    • Results-orientated and pragmatic with exceptional quantitative and analytical ability and attention to detail
    • Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
    • High level of integrity and dependability with a strong sense of urgency.
    • A focus on execution. Willing and able to get hands dirty.
    • Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself
    • Ability to create effective working partnerships with senior leaders, challenge the thinking of others in respectful and thoughtful ways, influence upwards.
    • Big picture thinker, a “never settle’ mindset.  

    go to method of application »

    Sales Associate - Federal Business - Katsina

    We are seeking dedicated and results-driven Sales Associatesto join our team. As a Sales Associate focusing on the Public Sector, you will be responsible for promoting and selling our loan products specifically designed for Federal employees.

    Key Responsibilities:

    • Identify and engage potential customers within the Federal and State government workforce to introduce and offer our loan products.
    • Cultivate and maintain strong relationships with government employees, understanding their financial requirements and presenting appropriate solutions.
    • Meet and exceed sales targets by actively pursuing sales opportunities and effectively managing client relationships.
    • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the loan process.
    • Collaborate with the sales team and management to develop strategies for expanding our reach within the Public Sector and achieving revenue goals.
    • Stay informed about industry trends, market dynamics, and competitor activities to identify opportunities for growth and improvement.

    Job Requirement

    • Proven track record of success in sales, preferably within the financial services industry.
    • Familiarity with the Public Sector and the financial needs of government employees is advantageous.
    • Strong communication, negotiation, and interpersonal skills.
    • Ability to work independently and collaboratively in a fast-paced environment.
    • Motivated by targets and committed to delivering results.
    • Willingness to travel within assigned locations as necessary.
    • Fluency in local languages spoken in the respective regions is a plus.

    Person Specification

    • Results-orientated and pragmatic with exceptional quantitative and analytical ability and attention to detail
    • Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
    • High level of integrity and dependability with a strong sense of urgency.
    • A focus on execution. Willing and able to get hands dirty.
    • Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself
    • Ability to create effective working partnerships with senior leaders, challenge the thinking of others in respectful and thoughtful ways, influence upwards.
    • Big picture thinker, a “never settle’ mindset.  

    go to method of application »

    Relationship Officer - Financial Inclusion - Anambra

    Job Summary

    This role is responsible for managing relationships with associations within assigned localities, driving customer acquisition, loan disbursement, and market activation while maintaining accountability for the repayment performance of customers originated. The role also supports financial inclusion initiatives by promoting product adoption at the grassroots level and ensuring sustainable portfolio growth. This opportunity is available across the following locations: Lagos, Anambra, Rivers, Kaduna, Kano, Oyo, Ogun

    Customer Acquisition, Lead Generation and Sales:

    • Identify, onboard, and activate new markets/locations for Financial Inclusion sales. 
    • Drive loan acquisition and disbursement targets within assigned markets. 
    • Generate leads through field activities, referrals, and team initiatives. 
    • Promote Financial Inclusion products including loans, savings and micropension & microinsurance adoption. 
    • Build strong community presence to sustain continuous customer acquisition.

    Relationship Management and Engagement:

    • Build and maintain relationships with association leaders and key members to foster trust and engagement. 
    • Resolve challenges and complaints from associations to ensure strong partnerships.
    • Facilitate smooth onboarding experiences for association members, ensuring they understand product offerings, usage, and benefits. 
    • Efficiently respond to, qualify, and track inbound leads and requests, ensuring timely follow-up and high conversion rates. 
    • Act as the primary liaison between the company and associations, addressing inquiries, concerns, and needs effectively.

    Collaboration and Coordination:

    • Collaborate with the Team Lead on onboarding markets/associations. 
    • Develop, execute and support implementation of localized sales and engagement strategies aimed at increasing the conversion of association members into active customers.
    • Work with the marketing team to design and implement locality-specific promotional campaigns to improve conversion and customer experience.

    Performance Tracking and Reporting:

    • Track and report on sales conversion rates, disbursements, collections, and pipeline performance. 
    • Gather feedback from association members and monitor other relevant KPIs for reporting to the Team Lead (and the Head of Financial Inclusion Unit when necessary). 
    • Monitor and improve personal performance against assigned targets.

    Requirements

    • A minimum of OND, HND or BSc in any field of study.
    • 1 - 3 years of sales experience in a related field within the financial services industry. 
    • Experience in lending and/or collections is an added advantage.

    go to method of application »

    Sales Associate (Paramilitary & Education)

    We are seeking highly motivated and results-driven Sales Officers across different locations to join our team for our Paramilitary & Education Business Unit. This opportunity is available across the following locations: Abuja (FCT), Calabar & Kano)

    Key Responsibilities:

    • Identify and engage potential customers within the business unit to introduce and offer our loan products.
    • Cultivate and maintain strong relationships with customers,, understanding their financial requirements and presenting appropriate solutions.
    • Meet and exceed sales targets by actively pursuing sales opportunities and effectively managing client relationships.
    • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the loan process.
    • Collaborate with the sales team and management to develop strategies for expanding our reach within the business and achieving revenue goals.
    • Stay informed about industry trends, market dynamics, and competitor activities to identify opportunities for growth and improvement.

    Job Requirement

    • Proven track record of success in sales, preferably within the financial services industry.
    • Familiarity with the business and the financial needs of Paramilitary and Police employees is advantageous.
    • Strong communication, negotiation, and interpersonal skills.
    • Ability to work independently and collaboratively in a fast-paced environment.
    • Motivated by targets and committed to delivering results.
    • Willingness to travel within assigned locations as necessary.
    • Fluency in local languages spoken in the respective regions is a plus.

    Person Specification

    • Results-orientated and pragmatic with exceptional quantitative and analytical ability and attention to detail
    • Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
    • High level of integrity and dependability with a strong sense of urgency.
    • A focus on execution. Willing and able to get hands dirty.
    • Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself
    • Ability to create effective working partnerships with senior leaders, challenge the thinking of others in respectful and thoughtful ways, influence upwards.
    • Big picture thinker, a “never settle’ mindset.  

    go to method of application »

    Sales Team Lead - State Business (Cross River)

    We are seeking a dedicated and results-oriented Sales Team Lead to drive performance and growth at our Cross-River State Business Unit.

    Job Details

    Develop and implement effective strategies for initiating new mandates while overseeing a team dedicated to executing sales objectives. The focus will be on fostering both customer acquisition and retention by leveraging internal and external data to achieve optimal outcomes.

    Key Responsibilities:

    • Develop and oversee daily work plans for each team member.
    • Develop and harness each team members’ skill to achieve the team target
      Organize periodic team marketing activities.
    • Prospect and obtain necessary approvals for new markets/mandates.
    • Conduct KYC on each customer introduced to the business by any team member.
    • Aid team members in closing sales with difficult but willing prospects
    • Assists management with hiring processes and new team member training/onboarding.
    • Develops strategies to promote team member adherence to company regulations and performance goals.
    • Conducts team meetings to update members on best practices and continuing expectations.
    • Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
    • Ensures company brand materials and physical working spaces meet and exceed company presentation standards.
    • Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
    • Supports team manager and performs management duties when business manager is absent or out of office.
    • Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary.
    • Provide direction and clarify responsibilities for team members.
    • Communicate effectively with team members and ensure that they are accurately and promptly informed as required. 
    • Ensure team cohesiveness and effectiveness within the division. Ensure a seamless handshake with the processes and teams of other divisions.
    • Ensure employee engagement within the team.
    • Plan, support, evaluate the performance of members of the division. 
    • Provide development support and equip team members with the knowledge and skills required to perform their job effectively. 

    Requirements

    • Critical Thinking, Problem Solving and Analytical Skills
    • Leadership, Influencing and Motivation 
    • Relationship Management (including collaboration & teamwork)
    • Effective Communication Skills
    • Change Management 
    • In-depth Knowledge of Consumer Lending 
    • Database Management 

    go to method of application »

    Relationship Officer - Financial Inclusion - Lagos

    This role is responsible for managing relationships with associations within assigned localities, driving customer acquisition, loan disbursement, and market activation while maintaining accountability for the repayment performance of customers originated. The role also supports financial inclusion initiatives by promoting product adoption at the grassroots level and ensuring sustainable portfolio growth. This opportunity is available across the following locations: Lagos, Anambra, Rivers, Kaduna, Kano, Oyo, Ogun

    Job Details

    Customer Acquisition, Lead Generation and Sales:

    • Identify, onboard, and activate new markets/locations for Financial Inclusion sales. 
    • Drive loan acquisition and disbursement targets within assigned markets. 
    • Generate leads through field activities, referrals, and team initiatives. 
    • Promote Financial Inclusion products including loans, savings and micropension & microinsurance adoption. 
    • Build strong community presence to sustain continuous customer acquisition.

    Relationship Management and Engagement:

    • Build and maintain relationships with association leaders and key members to foster trust and engagement. 
    • Resolve challenges and complaints from associations to ensure strong partnerships.
    • Facilitate smooth onboarding experiences for association members, ensuring they understand product offerings, usage, and benefits. 
    • Efficiently respond to, qualify, and track inbound leads and requests, ensuring timely follow-up and high conversion rates. 
    • Act as the primary liaison between the company and associations, addressing inquiries, concerns, and needs effectively.

    Collaboration and Coordination:

    • Collaborate with the Team Lead on onboarding markets/associations. 
    • Develop, execute and support implementation of localized sales and engagement strategies aimed at increasing the conversion of association members into active customers.
    • Work with the marketing team to design and implement locality-specific promotional campaigns to improve conversion and customer experience.

    Performance Tracking and Reporting:

    • Track and report on sales conversion rates, disbursements, collections, and pipeline performance. 
    • Gather feedback from association members and monitor other relevant KPIs for reporting to the Team Lead (and the Head of Financial Inclusion Unit when necessary). 
    • Monitor and improve personal performance against assigned targets.

    Requirements

    • A minimum of OND, HND or BSc in any field of study.
    • 1 - 3 years of sales experience in a related field within the financial services industry. 
    • Experience in lending and/or collections is an added advantage.

    go to method of application »

    Relationship Officer - Financial Inclusion - Rivers

    This role is responsible for managing relationships with associations within assigned localities, driving customer acquisition, loan disbursement, and market activation while maintaining accountability for the repayment performance of customers originated. The role also supports financial inclusion initiatives by promoting product adoption at the grassroots level and ensuring sustainable portfolio growth. This opportunity is available across the following locations: Lagos, Anambra, Rivers, Kaduna, Kano, Oyo, Ogun

    Job Details

    Customer Acquisition, Lead Generation and Sales:

    • Identify, onboard, and activate new markets/locations for Financial Inclusion sales. 
    • Drive loan acquisition and disbursement targets within assigned markets. 
    • Generate leads through field activities, referrals, and team initiatives. 
    • Promote Financial Inclusion products including loans, savings and micropension & microinsurance adoption. 
    • Build strong community presence to sustain continuous customer acquisition.

    Relationship Management and Engagement:

    • Build and maintain relationships with association leaders and key members to foster trust and engagement. 
    • Resolve challenges and complaints from associations to ensure strong partnerships.
    • Facilitate smooth onboarding experiences for association members, ensuring they understand product offerings, usage, and benefits. 
    • Efficiently respond to, qualify, and track inbound leads and requests, ensuring timely follow-up and high conversion rates. 
    • Act as the primary liaison between the company and associations, addressing inquiries, concerns, and needs effectively.

    Collaboration and Coordination:

    • Collaborate with the Team Lead on onboarding markets/associations. 
    • Develop, execute and support implementation of localized sales and engagement strategies aimed at increasing the conversion of association members into active customers.
    • Work with the marketing team to design and implement locality-specific promotional campaigns to improve conversion and customer experience.

    Performance Tracking and Reporting:

    • Track and report on sales conversion rates, disbursements, collections, and pipeline performance. 
    • Gather feedback from association members and monitor other relevant KPIs for reporting to the Team Lead (and the Head of Financial Inclusion Unit when necessary). 
    • Monitor and improve personal performance against assigned targets.

    Requirements

    • A minimum of OND, HND or BSc in any field of study.
    • 1 - 3 years of sales experience in a related field within the financial services industry. 
    • Experience in lending and/or collections is an added advantage.

    go to method of application »

    Relationship Officer - Financial Inclusion - Kano

    This role is responsible for managing relationships with associations within assigned localities, driving customer acquisition, loan disbursement, and market activation while maintaining accountability for the repayment performance of customers originated. The role also supports financial inclusion initiatives by promoting product adoption at the grassroots level and ensuring sustainable portfolio growth. This opportunity is available across the following locations: Lagos, Anambra, Rivers, Kaduna, Kano, Oyo, Ogun

    Job Details

    Customer Acquisition, Lead Generation and Sales:

    • Identify, onboard, and activate new markets/locations for Financial Inclusion sales. 
    • Drive loan acquisition and disbursement targets within assigned markets. 
    • Generate leads through field activities, referrals, and team initiatives. 
    • Promote Financial Inclusion products including loans, savings and micropension & microinsurance adoption. 
    • Build strong community presence to sustain continuous customer acquisition.

    Relationship Management and Engagement:

    • Build and maintain relationships with association leaders and key members to foster trust and engagement. 
    • Resolve challenges and complaints from associations to ensure strong partnerships.
    • Facilitate smooth onboarding experiences for association members, ensuring they understand product offerings, usage, and benefits. 
    • Efficiently respond to, qualify, and track inbound leads and requests, ensuring timely follow-up and high conversion rates. 
    • Act as the primary liaison between the company and associations, addressing inquiries, concerns, and needs effectively.

    Collaboration and Coordination:

    • Collaborate with the Team Lead on onboarding markets/associations. 
    • Develop, execute and support implementation of localized sales and engagement strategies aimed at increasing the conversion of association members into active customers.
    • Work with the marketing team to design and implement locality-specific promotional campaigns to improve conversion and customer experience.

    Performance Tracking and Reporting:

    • Track and report on sales conversion rates, disbursements, collections, and pipeline performance. 
    • Gather feedback from association members and monitor other relevant KPIs for reporting to the Team Lead (and the Head of Financial Inclusion Unit when necessary). 
    • Monitor and improve personal performance against assigned targets.

    Requirements

    • A minimum of OND, HND or BSc in any field of study.
    • 1 - 3 years of sales experience in a related field within the financial services industry. 
    • Experience in lending and/or collections is an added advantage.

    go to method of application »

    Relationship Officer - Financial Inclusion - Oyo

    This role is responsible for managing relationships with associations within assigned localities, driving customer acquisition, loan disbursement, and market activation while maintaining accountability for the repayment performance of customers originated. The role also supports financial inclusion initiatives by promoting product adoption at the grassroots level and ensuring sustainable portfolio growth. This opportunity is available across the following locations: Lagos, Anambra, Rivers, Kaduna, Kano, Oyo, Ogun

    Job Details

    Customer Acquisition, Lead Generation and Sales:

    • Identify, onboard, and activate new markets/locations for Financial Inclusion sales. 
    • Drive loan acquisition and disbursement targets within assigned markets. 
    • Generate leads through field activities, referrals, and team initiatives. 
    • Promote Financial Inclusion products including loans, savings and micropension & microinsurance adoption. 
    • Build strong community presence to sustain continuous customer acquisition.

    Relationship Management and Engagement:

    • Build and maintain relationships with association leaders and key members to foster trust and engagement. 
    • Resolve challenges and complaints from associations to ensure strong partnerships.
    • Facilitate smooth onboarding experiences for association members, ensuring they understand product offerings, usage, and benefits. 
    • Efficiently respond to, qualify, and track inbound leads and requests, ensuring timely follow-up and high conversion rates. 
    • Act as the primary liaison between the company and associations, addressing inquiries, concerns, and needs effectively.

    Collaboration and Coordination:

    • Collaborate with the Team Lead on onboarding markets/associations. 
    • Develop, execute and support implementation of localized sales and engagement strategies aimed at increasing the conversion of association members into active customers.
    • Work with the marketing team to design and implement locality-specific promotional campaigns to improve conversion and customer experience.

    Performance Tracking and Reporting:

    • Track and report on sales conversion rates, disbursements, collections, and pipeline performance. 
    • Gather feedback from association members and monitor other relevant KPIs for reporting to the Team Lead (and the Head of Financial Inclusion Unit when necessary). 
    • Monitor and improve personal performance against assigned targets.

    Requirements

    • A minimum of OND, HND or BSc in any field of study.
    • 1 - 3 years of sales experience in a related field within the financial services industry. 
    • Experience in lending and/or collections is an added advantage.

    Method of Application

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