Jobs at Catholic Relief Services (CRS)

Job Summary

The RAPID Humanitarian Operations Technical Advisor I provides deployable, technical and operational support to CRS humanitarian emergency responses under the guidance of HRD staff. The role contributes to CRS’ capacity, supporting target countries across a specified focus region, of emergency operations across core humanitarian functions, with primary emphasis on supply chain management—particularly procurement and logistics—and emergency suboffice setup.

The Humanitarian Operations Technical Advisor I works closely with colleagues and other technical departments to support the establishment and strengthening operational functions, including human resources, finance, security, ICT, administration, and fleet management. S/he supports the application of CRS operational standards and donor requirements, contributes to operational learning and guidance implementation, and assists with capacity strengthening efforts for CRS country programs and partners to promote efficient, compliant, and effective humanitarian response operations.

Roles & Responsibilities

General

• Provide rapid deployment, in-country operational surge support during humanitarian emergencies, applying operational experience to support procurement, logistics, supply chain processes, and emergency suboffice setup.
• Support emergency operations planning, implementation, and close out through remote and onsite technical assistance, aligned with CRS standards, donor requirements, and good humanitarian practice.
• Assist with the setup and functioning of relief delivery systems, tools, and operational processes in active emergency contexts.
• Provide operational support across HR, finance, security, GKIM, administration, and fleet management, in coordination with relevant CRS technical and departmental leads.

Capacity Strengthening and Accompaniment

• Provide on the job support and basic technical accompaniment to CRS staff and local partners during emergency responses.
• Support delivery of operations focused trainings, briefings, and orientations for emergency staff and partners.
• Contribute to collaboration with local organizations and national and international CRS teams to strengthen operational capacity for emergency response.

Technical Standards, Learning, and Compliance

• Support the application of humanitarian operations standards, tools, and guidance for field operations and emergency supply chains.
• Contribute to updates and dissemination of tools and resources related to the Emergency Field Operations Manual (EFOM).
• Support operational learning by helping document lessons learned, challenges, and good practices from emergency deployments.
• Assist with emergency budgeting, basic cost tracking and support compliance with public donor regulations and operational requirements.
• Management of supply chain and accounting systems in new or rapidly evolving emergency responses.
• Promote awareness of staff care, safety, and security practices in emergency environments.

Coordination and Representation Support

• Support CRS participation in humanitarian coordination, cluster, and operations forums, as requested and under guidance.

Knowledge, Skills & Abilities

• Knowledge of emergency coordination mechanisms.
• Working knowledge of humanitarian supply chain operations, including procurement, logistics, warehousing, and basic commodity tracking in emergency contexts.
• Basic understanding of emergency field operations setup, including sub-office establishment, relief delivery processes, and operational coordination.
• Familiarity with donor regulations and compliance requirements relevant to humanitarian operations.
• Awareness of CRS operational standards, tools, and policies, including emergency operations guidance
• Strong familiarity with SPHERE, Core Humanitarian Standards 
• Excellent interpersonal and negotiation skills
• Ability to exercise sound judgment and make decisions independently.
• Extremely flexible and can cope with stressful situations in emergency environments.
• Demonstrated ability to provide leadership in strategic planning initiatives
• Ability to work both as a motivating member and a leader of a diverse team
• Strong knowledge of effective management practices desired
• Strong MS Office skills

Preferred Qualifications

• Experience setting up and managing humanitarian supply chains 
• Experience engaging partners and strengthening partnerships. Knowledge of CRS partnership strategy is a plus. 
• Familiarity with ICT/GIS an asset.
• Familiarity with CRS programming principles preferred. 

Basic Qualifications

• Graduate degree in international development or related field (or equivalent experience).
• Minimum of 5 years of experience supporting or managing humanitarian operations in the field.
• Demonstrated field management experience with an INGO.
• Experience integrating cross‑cutting themes (protection, gender, capacity strengthening, governance).

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Job Summary

You will manage and provide technical oversight of the development and implementation of the emergency response and recovery programming, particularly for large and complex projects, ensuring effective systems and processes are in place that support high-quality programming advancing Catholic Relief Services’ (CRS) work in serving the poor and vulnerable. The role contributes to CRS’ capacity, supporting target countries across a specified focus region, of emergency program across project cycle. Your management skills and knowledge will ensure that CRS delivers high-quality emergency programming and continuously works towards improving the impact of its emergency response and recovery programming.

The Emergency Program Manager I will work closely with program office, partners and other technical departments (WASH, Food Security, Cash, Shelter etc.) to support the establishment and strengthening program function, including hazard and risks mapping, response plan, MEAL readiness and donor communication channel. S/he will support the application of CRS program standards and donor requirements, contribute to readiness learning and support rapid response and lead readiness efforts for CRS program offices and partners to promote efficient, high quality and rapid humanitarian response.

Roles and Key Responsibilities

• Provide management, guidance, and technical oversight of all new and existing emergency response and recovery projects throughout the project cycle to ensure project design, start-up, implementation and close-out are in line with CRS quality principles and standards, donor guidelines, and industry best practices. 
• Effectively manage talent for emergency response and recovery programs and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailored individual development plans, and complete performance management for direct reports. 
• Oversee technical assistance and capacity strengthening activities in emergency response and recovery for staff and partner organizations to enhance program quality and impact.
• Lead the development of program learning - identify opportunities for learning, research and publications in emergency response and recovery and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency's knowledge management agenda. Ensure integration of innovations and best practices.
• Contribute to the proactive pursuit of opportunities for new funding to ensure growth of the program office (PO) emergency response and recovery portfolio in line with agency, regional, and PO strategic priorities. Serve as the technical lead and technical writer to ensure quality emergency response and recovery proposals per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals.
• Oversee the identification, assessment and strengthening of partnerships relevant to emergency response and recovery and the appropriate application of partnership concepts, tools and approaches.
• Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.
• Represent CRS in relevant working groups and clusters, with key donors, and other local stakeholders. 

Knowledge, Skills and Abilities 

• MEAL skills and experience.
• Staff management experience and abilities that are conducive to a learning environment.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.
• Good experience in project grants management, including project design, preferably for grants from multiple public donors, including US government and UN.
• Demonstrated ability to write high quality technical proposals.
• Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions.
• Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
• Good presentation and facilitation skills.
• Proactive, resourceful, solutions-oriented and results-oriented.

Preferred Qualifications

• Master’s degree in international development, International Relations, Community Development, or in the field of WASH, shelter, livelihoods, or food security.
• At least 1 year working experience in the area of emergency programming, including WASH, shelter, livelihoods, and/or food security programming.   

Basic Qualifications

• Bachelor’s degree in international development, International Relations, Community Development, or in the field of WASH, shelter, livelihoods, or food security required.
• Minimum of 2 years' experience in relevant field-based project management experience. 
• Experience in managing moderately complex projects.
• Experience in an international NGO. 
• Experience working closely with local partner organizations.

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Job Summary:

The Senior Nutrition Project Officer is responsible for the overall management and technical direction of the Management of At-risk Mothers and Infants under six months (MAMI) care pathway , Community-based Management of Acute Malnutrition (CMAM) and Maternal, Infant, and Young Child Nutrition (MIYCN) approaches  targeting vulnerable IDPs and host communities. Reporting to the Emergency Coordinator and provides supervision to the partner's Nutrition Officers, Nutrition Community Mobilizers, MiYCN counsellors. The Nutrition SPO will undertake the following responsibilities related to project cycle management, technical direction, and program development

Roles and Key Responsibilities:

Technical/Administrative, Program Quality and Implementation

• Ensure quality and timely field level implementation of the Nutrition program against set objectives, targets, and work plans
• Advise and assist Partner nutrition team in developing project specific strategies, tools, systems, and plans.
• Develop activity workplans for the Nutrition programme and ensure proposed activities are developed in coordination with other sectors-internally and externally with other implementing partners.
• Ensure that nutrition programs utilize international best practices, policies, and guidelines, in line with Ministry of Health and WHO/UNICEF
• Oversee the collection and timely reporting of data and statistics for all nutrition programs in line with CRS guidelines and according to donor requirements.
• Actively monitor programs/projects through field visits, surveys and/or exchange of information with partners to assess progress, identify bottlenecks and take timely decisions to resolve issues and/or refer to relevant officials for timely resolution.
• With support from the line supervisor, and MEAL department and nutrition team, lead the development of routine monitoring tools for tracking project progress, as well as necessary IEC materials to strengthen MAMI, CMAM ,MIYCN-E and SBCC activities advocacies in the community.

 Program Development and Strategic Planning

• Contribute to and support in carrying out the situation analysis for the nutrition sector to ensure timely and current data on maternal and child nutrition are available for the designing, development, and management of nutrition projects.
• Identify opportunities for program and proposal development in line with the CRS's and donor guidelines.
• Work in coordination with Procurement and Admin units to track Nutrition programme procurements, delivery and distribution at the field level.
• Participate in proposal writing and budget development processes for nutrition program
• Lead technical assessments as a basis for nutrition program development when necessary to monitor evolving needs of the target communities and adjust the programmatic priorities as necessary.

Capacity Building and Supervision

• Ensure the capacity building of CRS nutrition team and partner staff through on-the-job training, technical guidance and coaching sessions while ensuring staff performance evaluation plans are developed
• Ensure appropriate support to the nutrition team by regular field visits and provide targeted technical feedback 
• Develop capacity building plans and strategies and identify relevant training opportunities for CRS and partner staff to advance knowledge and skills in nutrition.
• Monitor staffing needs and assist the recruitment of local staff and support staff development through mentoring to enhance the capacity of project and partner staff
• Develop a process for ensuring quality and safety of nutrition related activities and products

Coordination and Representation

• Represent CRS at nutrition sector working group meetings and coordination forums UN, international and national NGOs for nutrition coordination as needed at the LGA and state level
• Ensure good coordination with other CRS partners staff, nutrition field teams and provide frequent feedback and updates
• Develop new and manage existing relationships with key stakeholders and potential collaborators for nutrition programs.
• Good understanding of Nutrition sector reporting requirements, templates and timelines.
• Review and highlight opportunities for Protection, safeguarding and Gender mainstreaming in the proposed Nutrition activities; And follow up to ensure, nutrition team integrate the protection principles during activity design and implementation.

Reporting

• Support the development of field-based reports to CRS, Nutrition sector and/or external donors, as necessary.
• Develop reporting templates for supervisees to aid in tracking progress of programme activities and key indicators
• Conduct any other programming responsibility delegated by the supervisor.

Required Languages - English

Travel - Must be willing and able to travel up to 40 %. 

Knowledge, Skills and Abilities

• Observation, active listening and analysis skills with ability to make sound judgment
• Good interpersonal skills and the ability to interact effectively with diverse groups
• Proactive, results-oriented and service-oriented
• Solid analytical, writing skills, and communication skills.
• Sound knowledge and skills in training and facilitation.
• Team spirit and excellent interpersonal relations 
• Good coordination, creative and innovative skills.
• Should be very adaptive and responsive, due to the fragile nature of Programme context.
• Great writing and review skills to develop and review high-quality success stories.

Supervisory Responsibilities Yes

Key Working Relationships:

Internal: Head of Office, Emergency Coordinator, Nutrition Program Manager, Nutrition Project Officers, Accountability Officer, procurement, Fleet, Finance Officers, Enumerators, Protection Officer

External: Partner staff, Contractors, Volunteers, CNMs, lead mothers, Promoters, Care group Volunteers, and Vendors

Basic Qualifications

• B.Sc. Nutrition / Public Health / BSc or equivalent required. Masters preferred.  
• 6 to 8 years of work experience in community development, mobilization and management of MAMI ,CMAM and MIYCN-E projects in emergencies, preferably Northeast or Northwest Nigeria.
• Experience in conducting nutrition assessments and an understanding of nutritional surveillance and information systems
• Excellent communication skills and a willingness to be respectful, kind, sensitive and empathize with all beneficiaries
• Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions
• Demonstrable ability at report writing, budget review and concept note development.
• Experience in participatory action planning and community engagement.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).