Jobs at AAVA Brands

Description

• The National Sales Manager will lead the direct-to-retail sales strategy, driving nationwide distribution, visibility, and revenue growth across all channels.
• This role requires a hands-on sales leader with strong experience in field force management, route-to-market execution, and distributor coordination within the FMCG space.

Key Responsibilities

• Develop and execute direct-to-retail sales strategies to drive volume, distribution, and market share
• Lead and manage regional sales managers, supervisors, and field sales representatives nationwide
• Drive effective route-to-market (RTM) execution, ensuring optimal outlet coverage and frequency
• Monitor sales KPIs (volume, value, numeric & weighted distribution) and enforce performance discipline
• Strengthen relationships with distributors, wholesalers, and key retail accounts
• Ensure product availability, visibility, and merchandising standards across all outlets
• Identify growth opportunities across territories and expand retail penetration
• Collaborate with marketing on trade activations, promotions, and in-market execution
• Oversee sales forecasting, demand planning, and stock alignment with supply chain
• Track competitor activities and market trends to inform sales strategy.

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Description

• A Zonal Sales Manager is responsible for the sale of company products in a specified region or geographical area.
• He provides ongoing support to distribute the product and manages a sales team in the specified area.
• He ensures profitable growth in sales, revenue through planning, execution and management of a supportive team.

Requirement

• Interested candidates should possess relevant qualifications with 5 years work experience.

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Key Responsibilities

• Collect, validate, and analyze data from various sources
• Design, generate, and maintain MIS reports (daily, weekly, monthly)
• Develop dashboards and data visualization tools for management
• Monitor data accuracy and ensure data integrity
• Automate reporting processes using Excel, SQL, or BI tools
• Coordinate with different departments to understand reporting needs
• Identify trends, patterns, and insights to support business decisions
• Maintain and update databases and information systems
• Troubleshoot data-related issues and improve system efficiency

Requirements

• Interested candidates should possess relevant qualification with 1-2 years work experience.

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Responsibilities

• Manage end-to-end recruitment processes (sourcing, screening, interviews, and hiring)
• Coordinate onboarding and ensure a smooth employee integration experience
• Serve as the first point of contact for employee relations and HR inquiries
• Support performance management processes (appraisals, reviews, and PIPs)
• Assist line managers with day-to-day HR matters and workforce issues
• Maintain accurate employee records and HR documentation
• Ensure compliance with company policies and labor regulations
• Coordinate training and development initiatives
• Support payroll inputs, leave management, and HR reporting
• Handle disciplinary processes and workplace conflict resolution
• Manage employee exit processes including resignations and exit interviews
• Drive employee engagement and workplace culture initiatives.

Requirement 

• Interested candidates should possess relevant qualifications with 2 years work experience.

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Responsibilities

• Ensure customer service team is available as per set timings every day.
• Drive discipline of compliance to office hours, timely response on emails and phone calls.
• Drive high productivity among team members – measure no. of calls made, and emails responded to / day / person, maintain minimum possible, open issues on hand.
• Lead collaboration with stakeholders for timely issue resolution.
• Continuously follow up and remind stakeholders of key open complaints every month.
• Monthly / weekly communication on status of issues resolved and open issues.
• Circulate daily, weekly, monthly reports to give visibility on key metrics and seek actions pending from others.

Requirements 

• Any graduate / HND holder with 3-5 years relevant work experience in customer service as a supervisor.

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Responsibilities

• Regularly communicate with customers to check if there are any complaints to be resolved.
• Provide timelines for closure of complaints and provide regular updates on the progress of issue resolution.
• Timely closure of complaints – minor issues in 24-48 hours, major complaints – align stakeholders on timelines and provide feedback to customers accordingly.
• Timely response to customers on phone and emails.
• Maintain 100% response rate on emails in <24 hours.
• Escalate issues to supervisor if complaint resolution is taking longer than expected.
• Maintain a register of customer complaint in excel sheet as per the set norm.

Requirements 

• Any graduate / HND holder with 2-3 years relevant work experience.