Job Vacancies at Stanbic IBTC

Job Description

• Responsible for the execution of solution initiatives, ranging from first click to retention and renewal initiatives, with a focus on instilling loyalty within the ever-growing Youth segment customer base.
• This entails prospecting, onboarding, and maintaining customer entrenchment throughout the journey.
• Responsible for the development of new products within the Youth segment space.
• A key member of cross-functional product development teams that typically include engineers, researchers, technologists and representatives of marketing and finance departments.
• Liaises with different members of the development team to drive both new and existing projects forward.

Qualifications

• Minimum of First Degree
• 3-4 years of Personal and Business Banking experience.

Behavioural Competencies:

• Generating Ideas
• Making Decisions
• Providing Insights

Technical Competencies:

• Product Knowledge
• Customer Understanding
• Product Related Systems
• Product Marketing Communications
• Project Management

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Job Description

• To provide strategic direction to grow market share and profitability of consumer clients through Employee Value Banking/Ecosystems.
• Develop a lead process flow and Reward and Recognition process for success lead generation.
• To develop a robust data base for the network and target companies are selected.
• Optimize business opportunities by collaborating with stake holders on product bundling and partnering with CIB and BCC team to provide Employee Value Banking/Ecosystems solutions to employees of their clients.

Qualifications

• Minimum of First Degree.

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Job Description

• The Manager, Personal Analytics is tasked with conducting full lifecycle analysis on personal clients to identify need of each client and develop strategies that will drive the team closer to achieving their targets.
• They will be tasked with developing analysis and reporting capabilities on all personal clients.
• They will also monitor performance and identify different ways for improvements on product uptake.  

Qualifications

• Minimum of First Degree
• 10 years’ experience of which 4-5 years should be in leadership role in Product Management within the banking industry.

Behavioural Competencies:

• Generating Ideas
• Convincing People
• Providing Insights

Technical Competencies:

• Product Knowledge
• Customer Understanding
• Product Related Systems

Leadership Competencies:

• Customer and Client Focused Innovation
• Seeking Deeper Understanding
• Driving Delivery of Results
• Purposeful Collaboration.

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Job Description

• Supervise the entrenchment officers to ensure cross sell the Bank’s Product and Lead a team of outbound agents to onboard new customers using the entrenchment model, to reactivate dormant and inactive accounts, cross sell the bank’s products and services to existing and new customers.

Qualifications

• Minimum of First Degree
• 4 years’ experience of which 3 years should be in the banking industry

Behavioural competency:

• Generating Ideas
• Making Decisions
• Providing Insights

Technical Competencies:

• Product Knowledge
• Customer Understanding
• Product Related Systems.

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Job Description

• Design and implement EVP that encompasses:
  • Product proposition,
  • Sales proposition,
  • Service proposition,
  • Communication proposition,
  • Pricing proposition,
  • Credit proposition,
  • Process flow,
  • Segment operating model, etc.

Qualifications

• Minimum of First Degree
• Minimum of 10 years experience in similar capacity.

Behavioural Competencies:

• Developing practical approaches
• Developing relationships
• Decision making
• Conflict resolution
• Team work.

Technical Competencies:

• Knowledge of Banking processes and procedures
• Business acumen
• Risk management
• Financial planning
• Strategic planning.

Leadership Competencies:

• Customer and Client focused
• Driving result delivery
• Aligning to business strategy.