Officer, Youth Segment at Stanbic IBTC

Job Description

• Responsible for the execution of solution initiatives, ranging from first click to retention and renewal initiatives, with a focus on instilling loyalty within the ever-growing Youth segment customer base.
• This entails prospecting, onboarding, and maintaining customer entrenchment throughout the journey.
• Responsible for the development of new products within the Youth segment space.
• A key member of cross-functional product development teams that typically include engineers, researchers, technologists and representatives of marketing and finance departments.
• Liaises with different members of the development team to drive both new and existing projects forward.

Qualifications

• Minimum of First Degree
• 3-4 years of Personal and Business Banking experience.

Behavioural Competencies:

• Generating Ideas
• Making Decisions
• Providing Insights

Technical Competencies:

• Product Knowledge
• Customer Understanding
• Product Related Systems
• Product Marketing Communications
• Project Management