Job Vacancies at Risk Control Services Nigeria Limited

Job Description

• A client relationship officer is responsible for developing and maintaining strong relationships with clients and customers.
• They act as a liaison between the company and its clients, ensuring that their needs are met, and their concerns are addressed.

Responsibilities
The primary responsibilities of a client relationship officer include:

• Building and maintaining relationships with clients and customers.
• Understanding the needs and requirements of clients and ensuring their satisfaction.
• Communicating with clients to understand their concerns and providing appropriate solutions.
• Developing and implementing strategies to improve customer satisfaction and retention.
• Providing regular updates to clients on the status of theirjob being done.
• Collaborating with other departments within the company to ensure client needs are met.
• Meeting with clients to discuss service or product offerings.
• Identifying and pursuing new business opportunities with existing and potential clients.
• Maintaining accurate records of client interactions and transactions.

Person Specification
The ideal candidate for a client relationship officer role should possess the following qualifications and skills:

• Candidates should possess a Bachelor's Degree with 2+ years relevant work experience.
• Proven experience in a client-facing role, preferably in sales, customer service, or account management.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Good problem-solving and decision-making skills.
• Ability to work independently and as part of a team.
• A positive and professional attitude.
• Demonstrate a high level of initiative and proactivity.
• Strong attention to detail and accuracy.
• Ability to build rapport with clients and customers.
• A willingness to learn and adapt to changing circumstances.

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Job Description

• A Database Administrator (DBA) is responsible for managing and maintaining an organization's databases, ensuring they are secure, reliable, and efficient.
• The primary role of a DBA involves designing, implementing, and overseeing database structures to meet the organization's data storage, security and retrieval needs.

Responsibilities

• Database Installation and Configuration: Installing and setting up database management systems (DBMS) like MySQL, Oracle, SQL Server, or PostgreSQL, including the appropriate hardware and software configurations.
• Database Design: Designing and developing the database schema, tables, views, and stored procedures to ensure efficient data storage and retrieval.
• Data Security: Implementing security measures to protect sensitive data from unauthorized access, data breaches, and cyberattacks. This includes setting up user roles, permissions, and encryption.
• Data Backup and Recovery: Establishing backup and recovery procedures to safeguard data and ensure business continuity in case of system failures or disasters.
• Performance Monitoring and Optimization: Monitoring database performance and identifying and resolving performance issues, such as slow queries, to maintain optimal database efficiency.
• Database Upgrades and Patching: Keeping the database software up-to-date with the latest patches and updates to address security vulnerabilities and improve performance.
• Database Migration: Planning and executing database migrations when transitioning to new hardware or software versions.
• Database Troubleshooting: Identifying and resolving database-related problems, including data corruption, connectivity issues, and application integration errors.
• Data Integrity and Quality Assurance: Ensuring data accuracy, consistency, and integrity throughout the database system.
• Documentation: Maintaining comprehensive documentation of the database environment, including system configurations, data models, and operational procedures.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or a related field with 3+ years relevant work experience.
• Previous experience working with database management systems and SQL languages.
• Proficiency in database management systems like SQL Server, MySQL, PostgreSQL,
• Strong knowledge of database design principles and best practices.
• Understanding of data security and encryption methods.
• Familiarity with database performance tuning and optimization techniques.
• Experience with data backup and recovery procedures.
• Strong knowledge of Microsoft cloud infrastructure.
• Strong communication skills to interact with team members, stakeholders, and end-users to understand requirements and provide support.
• Ability to collaborate with developers, system administrators, and other IT professionals to ensure seamless integration of database systems with applications and infrastructure.
• Capable of prioritizing tasks and managing time efficiently to meet deadlines and handle multiple projects simultaneously.

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Responsibilities
Data Entry:

• Input and update data into the organization's databases and information systems accurately and efficiently.
• Review and verify data for errors, inconsistencies, or missing information before entering it into the system.
• Ensure data entry processes are adhered to and maintain high standards of accuracy and completeness.

Data Quality Assurance:

• Perform regular audits and checks to ensure the accuracy and completeness of data.
• Identify and rectify errors in data entries promptly.
• Collaborate with relevant teams to resolve data discrepancies and maintain data integrity.

Record Keeping:

• Maintain and update records, files, and documents related to data entry tasks.
• Ensure proper organization and storage of data for easy retrieval and reference.

Data Management:

• Assist in the development and implementation of data management policies and procedures.
• Monitor data entry processes to ensure compliance with data protection and confidentiality regulations.

Reporting:

• Generate reports based on the data entered for various departments within the organization.
• Provide data analysis and insights when required, supporting data-driven decision-making processes.

Communication:

• Collaborate with other team members and departments to gather and clarify data requirements.
• Communicate effectively to resolve data-related issues and address queries.

Efficiency and Productivity:

• Identify opportunities to streamline data entry processes and improve overall efficiency.
• Suggest and implement changes to enhance productivity and accuracy.

Person Specification

• Candidates should possess a Bachelor's Degree qualification with at least 2 years work experience.
• Excellent typing speed and accuracy.
• Proficient in using data entry software and tools.
• Strong attention to detail and the ability to spot errors and inconsistencies.
• Basic knowledge of data management principles and best practices.
• Good organizational and time management skills to handle multiple tasks and deadlines.
• Ability to work independently and as part of a team.