Job Vacancies at Proxynet Communications

Job Specification

• Bachelor's in Computer Science or related field, or significant equivalent experience.
• A strong visual and technical portfolio.
• Should have good social media skills.
• A high level of proficiency using Adobe products (or equivalent tools).
• Knowledge of browser compatibility across multiple platforms and devices.
• Strong ability to design with accessibility in mind.
• Experience working in an agile development process.
• Familiarity with multiple HTML frameworks, strong JavaScript & jQuery skills (such as consuming APIs)
• Build and refine graphic designs for websites.
• Must have strong skills in Photoshop, Sketch, InvsionApp, UX Pin, or equivalent application(s).
• Highly skilled social media Manager (Facebook, Twitter, LinkedIn, YouTube, Instagram etc.
• Four years minimum experience with HTML/XHTML and CSS.
• Create site layout/user interface by using standard HTML / CSS / PHP / JAVA practices
• Developing concepts, graphics and layouts for product illustrations, company logos, and websites
• Exceptional creativity and innovation
• Excellent time management
• Accuracy and attention to detail
• An understanding of the latest trends within the environment
• Professional approach to time, costs and deadlines
• Must be able to edit videos of various nature.

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Job Responsibilities

• Maintain good relationships with clients so that the business can maximize the value of those relationships
• Identify key contacts at potential client companies to establish and foster relationships
• Participate in one-on-one meetings with clients to explain services to guide their choices
• Understand the problems and challenges of clients and identify ways the business could better address those needs
• Grow the business by identifying new sales and business development opportunities
• Seek opportunities to cross-sell or upsell to existing clients
• Monitor and assess the activities of our competitors to proactively satisfy and retain our clients
• Provide excellent service to maintain a positive reputation for the business
• Resolve any customer complaints promptly and professionally
• Set revenue targets and develop and execute a strategy to meet them

Requirements and Qualifications

• Ability to build, foster, and maintain positive professional relationships
• Devotion to high-quality customer service
• Excellent interpersonal communication skills
• Keen analytical and research abilities
• Knowledge of relationship management best practices
• Problem-solving and conflict resolution capabilities
• Willingness to develop an in-depth understanding of the business and related services
• Bachelor's degree in Business, Marketing, Management, or related field
• Outgoing and customer-oriented attitude
• 3+ years of experience in a sales or customer service role

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Job Responsibilities

• Complete configuration, installation and support of equipment in a Microsoft Windows, 7, 8, 8.1, 10 and Linux-based environments to the specifications of client’s needs
• Troubleshoot and resolve computer related issues by providing both on-site and remote support
• Maintaining software applications, operating systems and regular maintenance.
• Managing assigned projects and program components to deliver services in accordance with established organizational objectives.
• Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support
• Supervising the administration of systems and servers related network to ensure availability of services to authorized users.
• Up to date reporting on issues and resolutions to ensure proper case status tracking.
• High-quality Technical/User Support skills
• Good knowledge of Software skills
• Knowledge of basic IT Security skills
• Client-facing experience
• Experience with Hardware trouble shooting

Qualifications and Requirements

• Proper understanding of Audio/Visual signal transmission via standard interfaces
• Good knowledge of Networking (IP Address, Cisco router etc
• In-depth understanding of Audio/Visual and Network cabling and connectors, e.g. HDMI, DVI, DP, HDBaseT, CATX RJ45, RGB/VGA, Component, RF
• Understanding of how LCD/LED Displays work
• Good hand-on experience on how to troubleshoot & repair computer systems
• Well rounded experience on how to troubleshoot & fix network issues
• Media presentation and formatting of content using relevant software tools
• Technical, analytical, interpersonal and organization skills required
• Proper understanding of Audio/Visual Technologies, etc.
• Associated Diploma or University Degree
• Cisco, CompTIA and/or Microsoft Professional Certification
• Excellent working knowledge of up-to-date desktop applications
• Knowledge of Microsoft Windows Servers 2008, 2008 R2, 2012, 2012 R2, Workstations, MS Exchange, VMware, Citrix, anti-virus and other various software applications
• 4 to 5 Years’ Experience