Job Vacancies at MTN Nigeria

Description

• Develop market research programs with MTNN Business Intelligence unit that will inform ES activity and offer great understanding of customers and sales.
• Review ES/Propositions and ES Marketing performance/market information, provide executive management with timely feedback on response actions in keeping in line with set business objective and goals and develop contingency plans as required to address shortfalls or excesses
• Identify product and service gaps within the ES market and commission the development of new products and services, based on evidence of profitable market opportunities.
• Develop and implement plans in support of approved Enterprise Solutions strategies, ensuring an effective method of monitoring related initiatives is deployed as well as providing regular management reports on the plans. 
• Oversee the management of ES products and services portfolio through their life cycle.
• Provide technical leadership /advice in the formulation and development of Enterprise Solutions Propositions and Marketing policies/guidelines and ensure compliance of operations with MTN policies and procedures.
• Provide thought leadership and advice on the creation/adoption of a framework to integrate business analysis and planning into MTNN’s engagements and identify /create distinct competitive advantages for the organization through strategic use of information.
• Plan and develop framework and strategies for delivering information/analytics solutions to key stakeholders and leading the design and oversight of business intelligence and reporting tools.
• Analyze and segment the Nigerian ES market and identify where ES products and services can be positioned in terms of quality and price.
• Create and maintain a distinct ES brand within the MTN Nigeria “master brand” which differentiates the MTN ES from competitors and provides long-term and sustainable competitive advantage.
• Support the sale of complex and customized communications solutions in large corporate customer organisations (consultative-based selling) by developing effective counterpart relationships
• Lead and collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
• Recommend, plan, coordinate and execute research for MTNN such as: 
  • Sector, industry and competitive analyses 
  • Competitive benchmarking studies 
  • Qualitative analyses.

Requirements
Education:

• A First Degree in Marketing or any other relevant discipline
• An Advanced Degree preferably in a Business related discipline (e.g. MSc , MBA, etc) would be advantageous
• Fluent in English and language of country preferable

Experience:

• Minimum of 12 years’ experience including:
  • Senior management track record of 3 years or more; with at least 3 years in relevant sector/ industry as per relevant role
  • Experience working in a global/multinational enterprise (understanding emerging markets advantageous)
  • Worked across diverse cultures and geographies
  • Experience in strategic sales planning /developing sales strategies 
  • Experience in developing performance metrics.

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Requirement

• Candidates should possess a Bachelor's Degree.

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Description

• Provide support on all MTN’s projects and initiatives with a view to ensuring compliance with all relevant environmental prescriptions
• Establish and maintain Operational environmental Risk Management System and data
• Monitor and Supervise environmental sustainability projects and initiatives
• Support Environmental Clearance activities (EIA & EA)
• Advise and train internal stakeholders on environmental sustainability requirements
• Investigate and draft responses to all environmental related complaints
• Ensure environmental initiated projects completion within stipulated timeframe
• Draft and prepare MTN’s submissions on all Environmental related issues, complaints, policies, bill and Directives of authorities
• Draft and prepare MTNN inputs to Group reports, policies, information packs etc.
• Drive employees’ awareness campaigns on important environmental issues, anniversaries and recognitions
• Review, analyze and advise on projects contracted to Consultant for the purposes of ensuring optimal value to MTN  
• Deploy environmental Incident Response and Management process in MTNN facilities

Requirements
Education:

• Minimum of B.Sc / B.Tech / B.Eng in Science / Environmental Management/ or other related disciplines.
• Possession of a post graduate degree and/or a professional qualification in a relevant discipline will be an added advantage

Experience:

• 3 - 7 years’ experience which includes:
  • Graduate level track record of 2 years or more
  • Experience in Generalist Environmental roles in a small or medium sized organization
  • Experience in Professional Environmental, sustainability Functions, with good exposure/level of experience in Environmental management systems
  • Understanding of emerging environmental concerns/dynamics will be an added advantage
  • Proficient in MS Office Applications and other Microsoft tools

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Requirements

• Interested candidates should possess a Bachelor's Degree with relevant work experience.

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Job Description

Reports To: Manager Sales & Trade Development

Division: Sales and Distribution

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt / movement verified Provide Informal training in shops on products, services and promotions being run by marketing ,channel or region and on the spot training/coaching of all visited outlets in territory ( 100% of all visited outlets in call cycle)

• Manage events and promos, generate sub-dealer specific promo specification and perform post-promo evaluation

• Provide weekly/monthly sales activity report, market intelligence report and initial report to Field Service Engineers on state of network in territory

• Monitor and report back on network quality and other sales impacting indices in territory covered

• Ensure call cycle time of 8-10 visit a day per territory or as business requires

• Identify, classify and support all players in channels of distribution and ensure  weekly / monthly database update

• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles

• Ensure information from Distributor Account Executive on Trade Partners product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report

• Direct all channel participants to MTN identified growth area within your territory

• Establish consistent channel standards including branding as per channel recommendation.

• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)

• Support all identified outlets with 100% merchandizing as appropriate and defined.

• Manage stock in channel and provide appropriate reports as follows;

• Direct outlets with stock challenges to identified Trade Partners to ensure there is no stock out within assigned territories

• Obtain list of SIM distribution by Trade Partners from Distributor Account Executives  on an ongoing basis and report weekly

• Obtain and record info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) and report weekly / monthly.

• Advice RSMs if there is need for focussed activity in territory to help move stock – As appropriate

• Provide training on site to Increase product knowledge

• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles

• Ensure info from DAE on TPs product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report

• Ensure all visited outlets give info on where, when, price etc. of products and provide weekly report

• Query all products in channel older than 30 days from date of purchase and make report to the business on all such stock weekly

• Target 65% space within each outlet (Trade marketing team will measure)

• Support all identified outlets with 100% merchandizing as appropriate and defined.

• Ensure 100% POS Distribution to all channels of distribution within 14 days of release

• Ensure 100% replacement of expired, damaged or obsolete materials within territory and 100% removal of obsolete materials and messages

• Obtain info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) – Record and report weekly / monthly.

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt / movement verified  - Produce weekly report

• Ensure areas in your territory without adequate TP or sub dealer presence is filled by encouraging TP or sub dealers to move into area.

• Build relationship between lower and upper levels (i.e. between Authorize distributors and sub dealers), Support Trade partners and Sub dealers and link subs, retailers etc to Trade Partners and help nurture the relationship

• Resolve all issues/queries with regards to activations, products and promotions

• Ensure collaboration between sub subs, retailers etc to TPs and help nurture the relationship and increase RRP

• Gather market information and provide feedback to management

• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape. 

• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Education:

• First degree  Preferably social sciences

• Fluent in English

Experience:

• 1-3 years’ experience in an area of specialisation; with experience working with others

• Experience working in a medium  organization

• Sales & Marketing experience in a fast moving consumer goods environment

go to method of application »

Job Description

Reports To: Manager Sales & Trade Development

Division: Sales and Distribution

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt / movement verified Provide Informal training in shops on products, services and promotions being run by marketing ,channel or region and on the spot training/coaching of all visited outlets in territory ( 100% of all visited outlets in call cycle)

• Manage events and promos, generate sub-dealer specific promo specification and perform post-promo evaluation

• Provide weekly/monthly sales activity report, market intelligence report and initial report to Field Service Engineers on state of network in territory

• Monitor and report back on network quality and other sales impacting indices in territory covered

• Ensure call cycle time of 8-10 visit a day per territory or as business requires

• Identify, classify and support all players in channels of distribution and ensure  weekly / monthly database update

• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles

• Ensure information from Distributor Account Executive on Trade Partners product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report

• Direct all channel participants to MTN identified growth area within your territory

• Establish consistent channel standards including branding as per channel recommendation.

• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)

• Support all identified outlets with 100% merchandizing as appropriate and defined.

• Manage stock in channel and provide appropriate reports as follows;

• Direct outlets with stock challenges to identified Trade Partners to ensure there is no stock out within assigned territories

• Obtain list of SIM distribution by Trade Partners from Distributor Account Executives  on an ongoing basis and report weekly

• Obtain and record info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) and report weekly / monthly.

• Advice RSMs if there is need for focussed activity in territory to help move stock – As appropriate

• Provide training on site to Increase product knowledge

• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles

• Ensure info from DAE on TPs product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report

• Ensure all visited outlets give info on where, when, price etc. of products and provide weekly report

• Query all products in channel older than 30 days from date of purchase and make report to the business on all such stock weekly

• Target 65% space within each outlet (Trade marketing team will measure)

• Support all identified outlets with 100% merchandizing as appropriate and defined.

• Ensure 100% POS Distribution to all channels of distribution within 14 days of release

• Ensure 100% replacement of expired, damaged or obsolete materials within territory and 100% removal of obsolete materials and messages

• Obtain info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) – Record and report weekly / monthly.

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt / movement verified  - Produce weekly report

• Ensure areas in your territory without adequate TP or sub dealer presence is filled by encouraging TP or sub dealers to move into area.

• Build relationship between lower and upper levels (i.e. between Authorize distributors and sub dealers), Support Trade partners and Sub dealers and link subs, retailers etc to Trade Partners and help nurture the relationship

• Resolve all issues/queries with regards to activations, products and promotions

• Ensure collaboration between sub subs, retailers etc to TPs and help nurture the relationship and increase RRP

• Gather market information and provide feedback to management

• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape. 

• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Education:

• First degree  Preferably social sciences

• Fluent in English

Experience:

• 1-3 years’ experience in an area of specialisation; with experience working with others

• Experience working in a medium  organization

• Sales & Marketing experience in a fast moving consumer goods environment

go to method of application »

Job Description
Reports To: Manager Network Security Planning

Division: Networks

Description

• Coordinate high level understanding of multi-services platforms, routing protocols ISIS / RIP / RSVP / OSPF / BGP / iBGP / and trouble shoot down to packet level.
• Guarantee in-depth knowledge of IP/MPLS protocols, NMS systems, firewalls, Cisco works, CIC, identify with Layer 2 and 3 VPN in line with the Service Level Agreements.
• Implement Site-to-site and Remote Access VPN
• Implement firewalling technologies and network access control methodologies.
• Implement mile business connectivity access technologies like GPR
• Implement network access control across different network segment on the IP/MPLS network
• Ensure security and preventative measures for unauthorized access.
• Escalate network related fault and network clearance rate.
• Ensure quality roll-out of new Data/services working with Marketing and IP System planning.
• Perform New Node implementation and cut over.
• Provide Emergency Maintenance on IP/MPLS Network with Security skills High Level trouble shooting.
• Achieve Planned Works Completion rate.
• Liaise with IP vendors, interfacing with TAC center’s and Vendor Tier 2 and 3 support staff.
• Ensure customer insight management & engagement (traditional & new business)

Education:

• First degree in Computer Science/Electrical Engineering
• Cisco Certification to Professional Level required with a bias in Security
• CISSP Certified Information Systems Security Professional would be an added advantage
• CCIE certification would be an added advantage
• Fluent in English

Experience:
3-7 years of experience which includes;

• Minimum of 3 years’ experience in an area of specialization; with experience working with a team
• Prior experience in Telecommunications or Service Provider Functionality is key
• Experience working in a medium-sized  organization
• Years high level support of a large Enterprise Environment
• Demonstrate knowledge in Security Policies
• knowledge of interworking with TAC and other Cisco services

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Job Description
Reports To: Senior Manager Client Services

Division: Enterprise Business

Description

• Manage order fulfilment for ALL EBU products, services and solutions (outside the services delivered by Solutions Development team).
• Ensure correct and complete documentation is received for order fulfilment. Manage document archiving and control to ensure customer information is maintained for record purposes
• Control, order, process orders and manage inventory of order fulfilment/installation materials for Hyconnect modems, Wireless routers for HyNet outdoor services, SIM cards (PPSK & PPWB) etc.
• Prepare weekly and monthly sales reports for Enterprise Sales & Business Performance review for sales commission purposes
• Provision services on various customer management systems e.g. Siebel CRM, Billing System etc.
• Execute UAT of automated order fulfilment processes for new and enhanced products
• Perform system and network reconciliations of services provisioned on the customer management systems
• Ensure prompt resolution of all service provisioning issues raised by EBU Sales and frontline Customer Support team
• Report newly activated customers/services to appropriate teams within Sales and ES Customer Support for customer Nursery management
• Bill delivery management via couriers, bill delivery tracking and reporting, customer details validation and bill presentation in various formats as requested by customers
• Manage credit limit monthly reset process as provided on the Charging Systems
• Administer credit requests for ALL enterprise customers on and off billing system
• Manage all EBU customer payment channels to ensure customer convenience in settling their bills
• Draft and validate board report on customer debt position on billing and financial systems
• Periodic review of credit allocation and payment patterns for customers’ accounts credit performance
• Work with S&D FINCON team to make business case for credit sales to enterprise customers

Education:

• First Degree or equivalent in Social or Management Science Course
• Fluent in English

Experience:
6 - 13 years’ experience which includes:

• Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
• Experience working in a medium to large organization
• Experience in a similar role (i.e., channel, order, inventory and customer management)
• Membership of Professional Customer Service/Relations association

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Job Description
Reports To: Senior Manager Radio Frequency Planning

Division: Networks

Description

• Ensure the implementation of new business initiatives such as colocation and infrastructure sharing and coordinate the consolidation, synchronization and integration of regional RF planning requirements into the central strategic direction
• Approve High Level BTS site and Radio Base Station design through the Integrated Network Planning & Works Authorization Processes.
• Review the nominal RF network plan for capacity and coverage ensure they match marketing’s requirements and growth forecasts.
• Track and monitor radio network and end to end BSS dimensioning, performance and headroom plan and ensure they are in line with the KPIs and quality targets as defined in NWG Annual Operating Plan.
• Monitor processes and procedures ensure compliance to best practices in planning and identify/influence opportunities for improvements.
• Monitor and track the detailed RF design carried out by the regional teams to ensure conformance with the central strategy and nominal rollout plan
• Monitor network performance and configuration to ensure conformance with formulated performance strategy and KPIs
• Develop the nominal radio coverage and capacity plan in accordance with business objectives as defined by marketing
• Manage the implementation of the BSS network design strategy in such a way as to ensure adequate capacity and technology evolution capability
• Ensure that the radio coverage and capacity design is done in a timely manner so that it falls in line with regulatory stipulations for GSM rollout in Nigeria
• Interface with Marketing in the routine design and development of new promotions and revenue generation initiatives that are network capacity impacting
• Drive and ensure the timely provision of transmission, site acquisition and other dependencies/input for the BTS rollout program.
• Ensure low level planning, monitoring and performance testing on the live network is being done and fed back by the regional RF Planning and Access Optimization Teams into the nominal rollout plan.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Education:

• First degree in Electrical/ Electronic Engineering or related fields
• MSC in Telecoms/MBA or equivalent would be an advantage
• Fluent in English

Experience:
6 - 13 years’ experience which includes:

• Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
• Experience within an RF Planning and Optimization function in dynamic telecommunications environment
• Experience of working on a multi-vendor network
• Experience with ZTE and Huawei equipment will be desirable
• Experience in 2G,3G, & 4G and knowledge of 5G Radio technologies

go to method of application »

Job Description

Reports To: Manager Sales & Trade Development

Division: Sales and Distribution

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt / movement verified Provide Informal training in shops on products, services and promotions being run by marketing ,channel or region and on the spot training/coaching of all visited outlets in territory ( 100% of all visited outlets in call cycle)

• Manage events and promos, generate sub-dealer specific promo specification and perform post-promo evaluation

• Provide weekly/monthly sales activity report, market intelligence report and initial report to Field Service Engineers on state of network in territory

• Monitor and report back on network quality and other sales impacting indices in territory covered

• Ensure call cycle time of 8-10 visit a day per territory or as business requires

• Identify, classify and support all players in channels of distribution and ensure  weekly / monthly database update

• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles

• Ensure information from Distributor Account Executive on Trade Partners product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report

• Direct all channel participants to MTN identified growth area within your territory

• Establish consistent channel standards including branding as per channel recommendation.

• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)

• Support all identified outlets with 100% merchandizing as appropriate and defined.

• Manage stock in channel and provide appropriate reports as follows;

• Direct outlets with stock challenges to identified Trade Partners to ensure there is no stock out within assigned territories

• Obtain list of SIM distribution by Trade Partners from Distributor Account Executives  on an ongoing basis and report weekly

• Obtain and record info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) and report weekly / monthly.

• Advice RSMs if there is need for focussed activity in territory to help move stock – As appropriate

• Provide training on site to Increase product knowledge

• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles

• Ensure info from DAE on TPs product distribution is confirmed and relevant Sub Dealers followed up and provide weekly / monthly report

• Ensure all visited outlets give info on where, when, price etc. of products and provide weekly report

• Query all products in channel older than 30 days from date of purchase and make report to the business on all such stock weekly

• Target 65% space within each outlet (Trade marketing team will measure)

• Support all identified outlets with 100% merchandizing as appropriate and defined.

• Ensure 100% POS Distribution to all channels of distribution within 14 days of release

• Ensure 100% replacement of expired, damaged or obsolete materials within territory and 100% removal of obsolete materials and messages

• Obtain info on stocking from ALL visited outlets in territory (where from, when, price, where to & why still pending >30days) – Record and report weekly / monthly.

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt / movement verified  - Produce weekly report

• Ensure areas in your territory without adequate TP or sub dealer presence is filled by encouraging TP or sub dealers to move into area.

• Build relationship between lower and upper levels (i.e. between Authorize distributors and sub dealers), Support Trade partners and Sub dealers and link subs, retailers etc to Trade Partners and help nurture the relationship

• Resolve all issues/queries with regards to activations, products and promotions

• Ensure collaboration between sub subs, retailers etc to TPs and help nurture the relationship and increase RRP

• Gather market information and provide feedback to management

• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape. 

• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Education:

• First degree  Preferably social sciences

• Fluent in English

Experience:

• 1-3 years’ experience in an area of specialisation; with experience working with others

• Experience working in a medium  organization

• Sales & Marketing experience in a fast moving consumer goods environment

go to method of application »

Job Description

Position Title: Team Lead Sales and Trade Development

Reports To: Manager Sales and Trade Development

Division: Sales and Distribution

Description

• Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.

• Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.

• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

• Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.

• Manage and develop trade infrastructure and the channels of distribution especially retailers for Financial Services and ensure dominance at retail in the assigned territory.

• Manage customer acquisition for financial services within assigned territories 

• Manage operation and acquisition of merchant network within assigned territory

• Ensure increase in sales/activations and product penetration by ensuring brand visibility within the territory.

• Ensure acquisition and growth of revenue-generating agents, customers, merchants and ensures they are transacting 

• Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationships. 

• Build and maintain relationships with agents and financial service partners, participate in organizing channel distributor forums and events to enhance business relationships.

• Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct reports to ensure that targets are achieved.

• Manage relationships with banks and every other financial service stakeholder within assigned territory.

• Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.

• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape. 

• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values. 

• Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required. 

Education:

• A first degree

• Fluent in English

Experience:

3 - 7 years experience in an area of specialisation; with experience working with others

• Experience working in a medium  organization 

• Experience using data mining tools

• Telecoms experience would be an added advantage

go to method of application »

Job Description
Reports To: Chief Operating Officer

Division: Sales and Distribution

Description:

• Develop frameworks, policies and procedures to guide all Sales and Distribution operations and enable the division to provide high-quality services to customers and attain set goals and objectives of MTNN.
• Establish management processes and systems with appropriate checks and balances and drive alignment of functions within the division to ensure that the Sales and Distribution Division meet EBITDA targets.
• Lead Sales and Distribution Division management team to deliver on business objectives, ensure full integration of quality management processes within the division and their effective deployment on a day-to-day basis.
• Drive increase in Shareholder return by ensuring that S&D Processes are aligned to achieve all elements on the business scorecard. (E.g. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
• Champion/Sponsor review of Business Processes (headcount, process optimisation, business optimisation etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
• Champion Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy
• Review MTNN corporate strategy and assess resource requirements for Sales and Distribution Division to operate effectively and meet targets and develop a budget for S&D operations.
• Regularly monitor and review resources of the division ensuring they are allocated and utilized in a cost-effective and financially disciplined manner and in line with budget provisions.
• Proffer recommendations on relevant metrics and measures to routinely monitor progress against targets and take appropriate managerial action to ensure targets are met or exceeded and also use to support management decision-making at the executive management level ExCom)
• Provide leadership and direction in the operation of sales and distribution function, ensuring periodic review operations of the division and leading team to deliver on respective business targets and improve the overall performance of the division.
• Regularly review sales and distribution activities and trends in the market with a view to providing the executive team with new ideas or methods that will increase sales, prospect customers and develop new business opportunities.
• Deliver business value through partnership with MTNN’s Ecosystem Partners
• Develop/reform relationships with MTNN’s internal and external customers to transform the MTNN’s revenue.
• Deliberate ecosystem management to achieve business objectives (value creation), brand value & corporate positioning
• Build and oversee relationships with a number of external organisations including trade partners, and communicate MTNN’s culture and image to external and internal stakeholders.
• Continuously review and confirm metrics and measures in the division with a view to maximizing operational efficiencies and effectiveness and supporting management decision-making.
• Identify business risks, critical issues and determine appropriate risk mitigation plans covering the short- to long-term horizon in respect of consumer sales and distribution in MTN.
• Oversee the implementation of an effective warehousing/distribution system and ensure efficiency in controlling the flow of products across the business while realizing cost savings.
• Coach and mentor the S&D team to ensure understanding of the objectives and goals of the division, awareness of all related job requirements and accountabilities and leverage human resources through the deployment of robust people management practices.
• Identify, evaluate and track the development needs and performance of Sales and Distribution staff, providing opportunities for staff to build on the company’s investment in their training and improve productivity.

Education:

• First degree from a recognized University in any related field.
• An MBA or a Master's qualification in a related field is required.

Experience:

• Minimum of 12 years work experience including:
• 5 years leadership experience heading the sales function of a large organization / FMCG.
• At least 3 years experience in relevant sector/ industry
• Experience working in a global/multinational enterprise  with a good understanding of emerging markets
• Worked across diverse cultures and geographies
• Proven track record of  a start-up, shut-down and/or business improvement project

go to method of application »

Job Description

Position Title: Team Lead Sales and Trade Development

Reports To: Manager Sales and Trade Development

Division: Sales and Distribution

Description

• Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.

• Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.

• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

• Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.

• Manage and develop trade infrastructure and the channels of distribution especially retailers for Financial Services and ensure dominance at retail in the assigned territory.

• Manage customer acquisition for financial services within assigned territories 

• Manage operation and acquisition of merchant network within assigned territory

• Ensure increase in sales/activations and product penetration by ensuring brand visibility within the territory.

• Ensure acquisition and growth of revenue-generating agents, customers, merchants and ensures they are transacting 

• Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationships. 

• Build and maintain relationships with agents and financial service partners, participate in organizing channel distributor forums and events to enhance business relationships.

• Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct reports to ensure that targets are achieved.

• Manage relationships with banks and every other financial service stakeholder within assigned territory.

• Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.

• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape. 

• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values. 

• Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required. 

Education:

• A first degree

• Fluent in English

Experience:

3 - 7 years experience in an area of specialisation; with experience working with others

• Experience working in a medium  organization 

• Experience using data mining tools

• Telecoms experience would be an added advantage

go to method of application »

Job Description

Position Title: Team Lead Sales and Trade Development

Reports To: Manager Sales and Trade Development

Division: Sales and Distribution

Description

• Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.

• Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.

• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

• Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.

• Manage and develop trade infrastructure and the channels of distribution especially retailers for Financial Services and ensure dominance at retail in the assigned territory.

• Manage customer acquisition for financial services within assigned territories 

• Manage operation and acquisition of merchant network within assigned territory

• Ensure increase in sales/activations and product penetration by ensuring brand visibility within the territory.

• Ensure acquisition and growth of revenue-generating agents, customers, merchants and ensures they are transacting 

• Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationships. 

• Build and maintain relationships with agents and financial service partners, participate in organizing channel distributor forums and events to enhance business relationships.

• Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct reports to ensure that targets are achieved.

• Manage relationships with banks and every other financial service stakeholder within assigned territory.

• Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.

• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape. 

• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values. 

• Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required. 

Education:

• A first degree

• Fluent in English

Experience:

3 - 7 years experience in an area of specialisation; with experience working with others

• Experience working in a medium  organization 

• Experience using data mining tools

• Telecoms experience would be an added advantage

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Job Description
Reports To: Manager State and Local Government Affairs

Division: Corporate Services

Description

• Provide support on all MTN’s projects and initiatives with a view to ensuring compliance with all relevant environmental prescriptions
• Establish and maintain Operational environmental Risk Management System and data
• Monitor and Supervise environmental sustainability projects and initiatives
• Support Environmental Clearance activities (EIA & EA)
• Advise and train internal stakeholders on environmental sustainability requirements
• Investigate and draft responses to all environmental related complaints
• Ensure environmental initiated projects completion within stipulated timeframe
• Draft and prepare MTN’s submissions on all Environmental related issues, complaints, policies, bill and Directives of authorities
• Draft and prepare MTNN inputs to Group reports, policies, information packs etc.
• Drive employees’ awareness campaigns on important environmental issues, anniversaries and recognitions
• Review, analyze and advise on projects contracted to Consultant for the purposes of ensuring optimal value to MTN  
• Deploy environmental Incident Response and Management process in MTNN facilities

Education:

• Minimum of BSc/B.Tech/B.Eng in Science/Environmental Management/ or other related disciplines.
• Possession of a post graduate degree and/or a professional qualification in a relevant discipline will be an added advantage

Experience:
3 - 7 years’ experience which includes:

• Graduate level track record of 2 years or more
• Experience in Generalist Environmental roles in a small or medium sized organization
• Experience in Professional Environmental, sustainability Functions, with good exposure/level of experience in Environmental management systems
• Understanding of emerging environmental concerns/dynamics will be an added advantage
• Proficient in MS Office Applications and other Microsoft tools