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  • Posted: Jul 26, 2021
    Deadline: Aug 3, 2021
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    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing and payment infrastructure to government, banks and corporate organizations. Interswitch, through its “Super Switchâ€&Ac...
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    User Experience Specialist

    Department: Group Marketing & Corporate Communications
    Employment Type: Permanent

    Job Description

    • Creates, manages, and reinforces the appearance and brand image of Interswitch across all channels and touch points.

    Responsibilities

    • Crafting and Implementing research systems and leading the User Research Team in taking the business vision from conception to completion & delivery
    • You will be a trusted advisor on the mobile experience they will provide to their customers
    • You will work with some of the brightest, most talented designers around and learn something new daily, and we will like to learn from you
    • Crafting research plans and discussion guides, conducting end-user interviews, synthesizing and analyzing research feedback, and developing lean documentation to keep your team focused on the user
    • You will work closely with designers for our innovative mobile application product suite

    Requirements

    • Bachelor’s Degree / HND in Design, Mass Communication or any related field
    • Minimum of 3 years cognate experience in visual design, multimedia production and product design
    • Be excited and passionate about immersing yourself in the Customer's environment and searching out new opportunities to improve their experience
    • Be able to speak to the value of research and 'sell' stakeholders on a comprehensive research plan
    • Be skilled at creating discussion guides and leading open-ended, contextual conversations to help generate answers to key questions as well as discover what the Team is unaware of
    • Have experience crafting and leading UX research using both qualitative and quantitative research methods and analysis
    • Proficiency in a variety of UX research methods and tools, including rapid experimentation, prototyping, usability testing (remote and in-person), ride-alongs, journey mapping, card sorting, prototyping, user interviews, usability testing, persona development and know how/when to advocate for different methods
    • Demonstrate proven ability to collaborate with designers to realize human-centered designs based on your understanding of HCI fundamentals
    • Be an advocate for the user
    • Passionate about uncovering pain points and delights in a digital interface, as well as helping to solve different user experience problems based on research
    • Be able to effectively articulate issues and concerns to team members and clients as well as work to strategize potential solutions
    • Have a passion for FinTech, IoT, or other emerging tech enterprise verticals

    go to method of application ยป

    Creative & Multimedia Specialist

    Department: Group Marketing & Corporate Communications
    Employment Type: Permanent

    Job Description

    • Creates, manages, and reinforces the appearance and brand image of Interswitch across all channels and touch points.

    Responsibilities

    • Edit video and audio, and create motion graphics designs and animations for marketing projects & initiatives using Adobe Premiere, After Effects, Photoshop and Illustrator
    • Develop visual branding and animation packages for marketing campaigns, product demos and other initiatives; help ensure that visual identities are consistently applied across channels, campaigns, and all audience touchpoints; and work closely with communications and digital marketing teams to refresh and update Firm digital marketing visuals
    • Create visual approaches that support campaign objectives and develop design pitches to key stakeholders; collaborate with design, digital media, communications, public relations and other marketing professionals on the development of graphics and visual content; and assist with the publishing and optimization of visual content on marketing channels and platforms
    • Assist with remote recordings, and work with and coach onscreen talent on proper setup and best practices during remote and live streaming captures
    • Organize and maintain digital marketing projects calendars, develop and communicate regular project status reports for department leadership, deliver project communications to stakeholders, and create reports on project outcomes
    • Stay current with industry trends in digital media communications and offer insights, help formulate concepts, and pitch ideas for new opportunities to evolve and improve digital marketing and branding efforts

    Requirements

    • Bachelor's Degree / HND in Design, Mass Communication or any related field
    • Minimum of 3 years cognate experience in visual design, multimedia production and product design

    Method of Application

    Use the link(s) below to apply on company website.

     

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