Job Vacancies at Interswitch Group

Department: Group Marketing & Corporate Communications

Job Description

• Deliver communications for effective internal and external stakeholder engagement. Have a clear understanding of the organization’s strategy and deliver key messaging that is aligned.
• Ensure effective execution of Corporate Social Responsibility (CSR) and communication priorities for the organization.

Responsibilities

• Execute the annual external communication strategy supportive of the brands’ visibility and perception aspirations
• Deliver key messaging themes in line with the organisation’s strategy Raise the external profile of the Masterbrand and other brands through targeted communication and media execution
• Execute an executive communication strategy to increase profile and position senior management as industry leaders through thought leadership and op-eds
• Deliver effective external communications strategies to address critical business issues and drive sustainable growth in the organization
• Proactively manage and maintain media relationships especially with tech/finance correspondents and key media bodies
• Manage external agencies eg, PR and Communication consultants to ensure delivery on engagements.
• Oversee production of key strategic documents (press releases, advisory/briefing notes; speeches, op-eds, reports talking points and presentations)
• Support the delivery of quality Press Conferences and other PR related events and activations.
• Work closely with other departments and units to ensure coherence across the entire brand spectrum.

Requirements

• Bachelor's Degree in relevant discipline with a minimum of 3 years’ experience in Brand Management and Communications, or Public Relations
• Professional Qualification(s) NIPR, APCON, CIM (not mandatory).

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Department: Group Legal & Compliance

Job Description

• To conduct internal audits to ensure compliance with regulatory requirements and internal policies, and develop and implement compliance policies in liaison with regulators.
• To assess and report on compliance risks, investigate incidents and take action to ensure compliance.
• The Compliance Officer reports to the Team Lead, Compliance.

Responsibilities

• Regulatory and Compliance Management Identify instances of non-compliance with the Interswitch's policies and procedures and / or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate
• Investigate standard incidents using current regulatory and compliance processes, systems and procedures, and take action to solve immediate compliance issues
• Analyse business processes and workflows to identify bottlenecks and redundant compliance tasks and execute processes enhancements to increase output efficiency
• Provide operational support to Team Lead, Compliance by performing prescribed and non-routine compliance monitoring activities, using existing programmes and protocols; suggest improvement opportunities on compliance and regulatory requirements
• Refer more complex issues to the Team Lead, Compliance
• Document Preparation, Insights and Reporting Prepare moderately complex documents using a variety of computer applications and also responsible for gathering and summarising data /information for reports and training programmes and material
• Contribute to the preparation of various data and analytics reports
• Develop weekly progress reports which include activities progress against set timelines, key risk and control indicators, and overall improvements on current processes and procedures that minimise relevant risks; submit reports to Team Lead, Compliance
• Consolidate and document Interswitch’s Compliance policies, procedures, andcodes of conduct; monitor compliance against Compliance framework and provide feedback to Team Lead, Compliance
• Client and Customer Management Help Team Lead, Compliance to manage internal and / or external client and customer relationships by using relevant client systems
• Resolve standard Compliance queries from internal or external customers or suppliers by providing information on policies and procedures, and referring the more complex issues to the Team Lead, Compliance
• Attend meetings led by Team Lead, Compliance, along with relevant stakeholders, and acquire client needs on compliance processes and requirements and execute legal mitigation activities in line with communicated requirements
• Build and maintain long-term relationships with contractors, clients, consultants and compliance specialists in the Compliance ecosystem.

Tasks
This is a list of possible tasks that could form part of the job:

• Assisting the Team Lead, Compliance with the updating of training programmes / manuals tailored to the Business needs, to reflect the most updated regulation changes
• Carrying out research of legislation relevant to Interswitch's business lines as well as drafting of summaries
• Assisting with the implementation of the Interswitch approved Compliance risk-based customer onboarding and monitoring process
• Identifying deficiencies in compliance measures and recommending appropriate remedial action plans to the Team Lead, Compliance
• Identifying potential areas of compliance vulnerability and risk; in collaboration with the concerned business areas and recommending action plans for resolution of problematic issues to the Team Lead, Compliance
• Carrying out the review of new regulations affecting Interswitch and work with Team Lead, Compliance in developing a Compliance plan in that regard for approval
• Monitoring the adoption of business specific Rule Book by the business teams and providing progress report to the Team Lead, Compliance
• Analysing and identifying Compliance risks, processes, controls and provide escalations to Team Lead, Compliance

Requirements
Education:

• University Degree (First Degree) in Accountancy, Banking, Business or Law, or relevant professional qualification in financial services or audit.
• Possessing any of the following certifications is mandatory:
• Designate Compliance Professional (DCP)
• Association of Certified AntiMoney Laundering Specialists (ACAMS)
• Certified Information Systems Auditor (CISA).

Experience:

• At least 3 years Compliance experience to be able to work unsupervised.
• Experience should include:
  • Knowledge of government laws and regulations affecting Interswitch's business area
  • Ability to interpret laws and regulations in light of operations.

Behaviourial Competencies:

• Manages Complexity
• Instills Trust
• Optimises Work Processes
• Action Oriented
• Collaborates
• Ensures Accountability
• Plans and Aligns
• Communicates Effectively.

Technical Competencies:

• Data Collection, Analysis, Review and Reporting.
• Policy, Regulation and Procedures
• Compliance Management
• Planning and Organising
• Verbal and Written Communication
• Computer Skills
• Masters Service Conversations
• Navigates Customer Challenges
• Assessment.