Job Vacancies at Infinion Technologies

JOB PURPOSE:

We are looking to hire a highly organized community manager responsible for managing the flow of the office creating processes and systems to enhance company operations to perform administrative and clerical duties necessary for effective office management.

Principal Accountabilities

• Follow office workflow procedures to ensure maximum efficiency.
• Maintain files and records with effective filing systems.
• Manage phone calls and correspondence (e-mail, letters, packages, etc.)
• Monitor office expenditures and handle all office contracts (rent, service, etc.)
• Preparing expense reports and office budgets.
• Managing and monitoring office supplies and ordering new supplies as needed.
• Welcome visitors and internal employees with a cheerful disposition.
• Maintain office equipment (such as ensuring copiers are operational and fully stocked with toner, paper, etc.)
• Support meeting and conferencing needs
• Maintain a clean and organized office environment
• Assist in vendor relationship management. (Maintenance vendors to repair or replace damaged office equipment).

Requisite Qualifications And Experience

• BSc in business administration or a similar relevant field
• Previous working experience as a Community Manager
• Proficiency in all Microsoft Office applications.
• Working knowledge of business management.
• The ability to multitask.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.

KEY COMPETENCE & BEHAVIOURAL EXPECTATIONS

• Outstanding communication and interpersonal skills
• Excellent organizational and time management skills
• Multi-tasking aptitude
• Proactive problem solver
• Jovial and friendly composition
• Empathetic

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JOB PURPOSE:

As a Product Specialist, you will be responsible for understanding our products in depth, staying updated on industry trends, and providing valuable insights to support our sales and marketing efforts. Your role will involve working closely with cross-functional teams, conducting market research, and providing product demonstrations to clients. The ideal candidate will have a strong technical aptitude, a passion for technology, a keen eye for detail, excellent communication skills, a passion for delivering exceptional customer experiences, and enjoy working in a fast-paced and collaborative environment.

Principal Accountabilities

• Develop a deep understanding of our product offerings, features, and benefits.
• Stay updated on industry trends, competitive landscape, and customer needs.
• Collaborate with product management and engineering teams to provide feedback and insights for product enhancements and new features.
• Conduct market research to identify customer requirements, market trends, and potential opportunities for product development.
• Assist in the creation of sales and marketing materials, including product presentations, brochures, and technical documentation.
• Assisting with the development of business plans.
• Conduct product demonstrations and deliver presentations to prospective clients, effectively showcasing the value and benefits of our products.
• Provide product training to internal teams, including sales representatives, customer support, and other stakeholders as needed.
• Making helpful product recommendations and suggestions to increase revenue.
• Collaborate with the sales team to understand customer needs, address inquiries, and provide technical expertise during the sales process.
• Support the development and execution of product launch strategies, including coordinating product releases and marketing campaigns.
• Gather and analyse customer feedback to identify areas for improvement and recommend solutions to enhance the product experience.
• Maintain up-to-date product knowledge and certifications, attending training sessions and industry events as required.

Requisite Qualifications And Experience

• A bachelor's degree in a related field, such as marketing or business, or a technical field, like engineering or computer science.
• Proven 3 years of experience in a similar role, preferably in the technology or software industry.
• Strong technical aptitude and ability to quickly grasp complex product concepts.
• Strong analytical and problem-solving skills, with the ability to analyse data and make data-driven recommendations.
• Ability to work collaboratively with cross-functional teams and build relationships at all levels of the organization.
• Self-motivated and proactive, with the ability to work independently and prioritize tasks effectively.
• Familiarity with product management methodologies and product lifecycle.
• Extensive experience in retail, sales, or customer service would be advantageous.
• Proficient in using productivity tools, such as Microsoft Office suite.

KEY COMPETENCE & BEHAVIOURAL EXPECTATIONS

• Excellent interpersonal and communication skills, both written and verbal
• Ability to build and maintain strong client relationships.
• Ability to work under pressure and meet strict datelines.
• Strong understanding of the product features, including specification, performance, and technical capacity.
• Ability to remember critical details like product features and specifications.
• Ability to articulate product features and conduct demonstrations that are engaging and inspiring.
• Effective time management and ability to prioritize tasks in a fast-paced environment.
• Strong problem-solving and critical-thinking abilities to address client needs and challenges.
• High work ethic and Excellent attention to detail and organizational skills
• Ability to work independently and as part of a team, collaborating with internal departments to meet client requirements.
• Adherence to confidentiality protocols and demonstration of integrity in handling client information
• Flexibility and adaptability to adjust strategies based on market trends and client feedback.
• Strong negotiation and persuasive skills to secure contract renewals and address client concerns

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JOB PURPOSE:

As a Mid-Level Accounts Manager, you will be responsible for overseeing the accounting operations, financial reporting, and compliance activities for small and medium-sized enterprise (SME) clients. This role requires a strong understanding of accounting principles, exceptional leadership abilities, and a proactive approach to managing financial processes.

PRINCIPAL ACCOUNTABILITIES

• Financial Management: Oversee the day-to-day financial operations, including accounts payable and receivable, general ledger activities, and bank reconciliations, ensuring accuracy and timeliness.
• Financial Reporting: Prepare monthly, quarterly, and annual financial reports, including balance sheets, income statements, cash flow statements, and variance analysis, for SME clients.
• Budgeting and Forecasting: Collaborate with clients to develop and manage budgets, forecasts, and financial plans, providing guidance and recommendations to optimize financial performance.
• Tax Compliance: Ensure compliance with tax regulations, including timely submission of tax returns, and coordinating with external tax advisors when necessary.
• Audit and Compliance: Coordinate and support the annual audit process, liaising with external auditors and ensuring compliance with accounting principles, industry standards, and company policies.
• Financial Analysis: Analyse financial data, identify trends and patterns, and provide insightful recommendations to clients for improving profitability, cost control, and operational efficiency.
• Client Relationship Management: Build and maintain strong relationships with SME clients, serving as a trusted financial advisor, addressing their concerns, and providing guidance on financial matters.
• Team Leadership: Manage a team of accountants and finance professionals, providing guidance, training, and performance feedback to ensure efficient and accurate financial operations.
• Process Improvement: Continuously review and improve financial processes, systems, and controls to enhance efficiency, accuracy, and compliance.
• Regulatory Compliance: Stay up to date with relevant accounting standards, tax regulations, and industry trends, ensuring compliance and recommending necessary changes to internal policies and procedures.

REQUISITE QUALIFICATIONS AND EXPERIENCE

• Bachelor's degree in accounting, Finance, or a related field.
• CPA or relevant professional certification is an added advantage.
• Proven experience (3+ years) in accounting, finance, or related roles, with a focus on SME clients.
• Strong knowledge of accounting principles, financial reporting, and taxation regulations.
• Strong analytical and problem-solving skills, with an ability to work with large datasets and perform complex financial analyses.
• Proficient in Microsoft Excel and other financial analysis tools.

KEY COMPETENCE & BEHAVIOURAL EXPECTATIONS

• Strong understanding of sales principles and account management strategies
• Excellent interpersonal and communication skills, both written and verbal
• Ability to build and maintain strong client relationships.
  Demonstrated track record of achieving sales targets and driving revenue growth.
• Effective time management and ability to prioritize tasks in a fast-paced environment.
• Strong problem-solving and critical-thinking abilities to address client needs and challenges.
• High work ethic and commitment to meeting client expectations and deadlines.
• Proactive approach in identifying upselling and cross-selling opportunities.
• Knowledge of the SME sector and understanding of its unique needs and challenges
• Excellent attention to detail and organizational skills to manage client accounts effectively.
• Ability to work independently and as part of a team, collaborating with internal departments to meet client requirements.
• Adherence to confidentiality protocols and demonstration of integrity in handling client information
• Flexibility and adaptability to adjust strategies based on market trends and client feedback.
• Strong negotiation and persuasive skills to secure contract renewals and address client concerns

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JOB PURPOSE:

As a Junior Finance Analyst, you will play a crucial role in supporting our finance department in various financial analysis, budgeting, forecasting, and reporting activities. This is an excellent opportunity for entry-level finance professionals to gain valuable experience in a fast-paced, technology-driven environment.

PRINCIPAL ACCOUNTABILITIES

• Financial Analysis: Conduct financial analysis, including revenue and expense analysis, profitability assessment, and variance analysis, to provide insights and recommendations to the finance team and senior management.
• Budgeting and Forecasting: Assist in the preparation of annual budgets and quarterly forecasts by collecting relevant data, analysing trends, and identifying key drivers.
• Financial Reporting: Prepare accurate and timely financial reports, including monthly financial statements, KPI dashboards, and management reports, ensuring compliance with accounting principles and company policies.
• Data Management: Maintain financial databases and ensure the accuracy and integrity of financial data, performing regular audits and reconciliations.
• Cost Control: Collaborate with cross-functional teams to monitor and control costs, identify cost saving opportunities, and implement efficiency measures to improve profitability.
• Financial Modelling: Support the finance team in building financial models to evaluate investment opportunities, pricing strategies, and other financial scenarios.
• Compliance: Assist in ensuring compliance with financial regulations, company policies, and internal controls, participating in internal and external audits as required.
• Process Improvement: Identify opportunities for process improvement and automation within the finance department, contributing to the implementation of streamlined and efficient financial processes.
• Ad hoc Projects: Contribute to ad hoc financial projects as assigned, such as conducting market research, benchmarking analysis, and competitor analysis

REQUISITE QUALIFICATIONS AND EXPERIENCE

• Bachelor's degree in finance, Accounting, or a related field.
• Proven experience of 2 years in accounting, finance, or related roles.
• Professional certification is an added advantage.
• Strong analytical and problem-solving skills, with an ability to work with large datasets and perform complex financial analyses.
• Proficient in Microsoft Excel and other financial analysis tools.
• Knowledge of accounting principles, financial modelling, and forecasting techniques.

KEY COMPETENCE & BEHAVIOURAL EXPECTATIONS

• Strong understanding of financial principles and concepts
• Excellent interpersonal and communication skills, both written and verbal
• Ability to analyse and interpret financial data accurately.
• Detail-oriented with a focus on accuracy in financial analysis and reporting
• Effective time management and ability to handle multiple tasks simultaneously.
• Strong problem-solving and critical-thinking abilities
• High work ethic and commitment to meeting deadlines.
• Ability to build and maintain relationships with stakeholders.
• Basic knowledge of financial regulations and compliance
• Prior experience or internships in finance or accounting roles is a plus.
• Familiarity with the technology industry or IT solutions is desirable.
• Excellent attention to detail and organizational skills.
• Ability to work independently and as part of a team, with a proactive and self-motivated approach.
• Adherence to confidentiality protocols and demonstration of integrity in handling financial information.