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A global health leader situated at Columbia University, ICAP has worked since 2003 with one central goal: to improve the health of families and communities.
Working hand-in-hand with individuals at every level of the health system-from patients to health care providers to government officials-ICAP is dedicated to delivering high-performing health system s...
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Working under the guidance and direction of the Technical Director for the RISE project in Nigeria, the Quality Improvement and Innovation Advisor will design, lead and manage Quality Improvement interventions in Akwa Ibom, Adamawa, Niger and Cross River States in Nigeria. S/he will lead the project training and workshops, coaching, implementation and supportive supervision of QI projects, and evaluation of QI initiatives at state, local government and site level, liaising with partners and local organizations. The incumbent will function as driver and curator of innovation and initiatives, scaling internal and external best practices for program optimization and visibility.
MAJOR ACCOUNTABILITIES
The Senior Quality Improvement and Innovation Advisor will:
- Set the strategic vision for all quality improvement and innovative endeavors on the RISE program.
- Provide strategic direction and supervision for the cadre of Quality Improvement Officers and Associates on the RISE program.
- Support and contribute to the design, implementation and evaluation of the QI initiatives in RISE-supported sites in Nigeria.
- Curate best practices emanating from RISE and other public health programs for adaptation and adoption within RISE, applying PDSA methodology to eventually implement thriving innovations at scale to meet program objectives.
- Provide on-going technical direction, in collaboration with other RISE Technical Leads in Country Office, to the Epidemic Control Advisors and frontline teams in RISE supported states; with a goal of meeting assigned program targets and optimizing Quality Improvement systems.
- Work closely with Technical Director to develop project work plans, monitor progress towards program objectives and timelines, including regular reporting to and communication with USAID, and ICAP in New York.
- Provide hands-on leadership and support for face-to-face training and workshops sessions, on site QI coaching and evaluating training sessions, workshops, webinars, and other training projects.
- Design and establish (by working with State teams) uniquely RISE structures for delivering QI activities at facility and state level; including QI management systems, QI teams, QI meetings, QI champions and QI dashboards or bulletins for relevant audiences.
- Support the establishment of paper and digital dashboards to visualize outputs and outcomes of QI projects initiated to optimize program performance.
- Lead and facilitate monthly facility site supportive supervisory activities; QI coaching, mentoring and implementation; support for site level QI projects and collaboratives (aligned with donor or government initiatives like SIMS) including Mortality Reviews, Waiting time analyses and patient satisfaction surveys.
- Partner with QI M&E staff for development of QI M&E systems including indicator development, data collection tools and SOPs, data management systems, data quality assurance policies and procedures, data review and analysis.
- Examine program performance across technical areas and identify intersections between performance gaps and opportunities for Continuous Quality Improvement (CQI), subsequently coordinate QI initiatives from root cause analysis to documentation of remedial outcomes
- Collate, analyze and report on outcome level data to help determine the project’s impact on patients’ clinical outcomes and quality of life.
- Support the preparation of QI related datasets for presentation for a diverse range of audiences.
- Document project training and technical assistance activities and contribute to the production and dissemination of technical reports, guides, manuals, success stories, and other printed resources and toolkits.
- Liaise with Federal and State Ministry of Health officials and other stakeholders in coordinating QI programming through technical working groups, review meetings and conferences as requested by the Technical Director and/or in line with RISE work plans.
- Stay up-to-date and serve as a repository on new information and knowledge in QI and HIV programming in general, collating and sharing best practices for adaptation and adoption.
- Routinely attend and provide appropriate technical leadership in program meetings, executing resolutions within her/his purview.
- Carry out any other tasks relating to Quality Improvement and Innovation initiatives as assigned by the RISE Technical Director.
EDUCATION
- An advanced degree (MBBS, RN, MPH) in Medicine, Nursing, Public Health or related field
- Membership of relevant accreditation agencies for Quality Improvement desirable.
EXPERIENCE, SKILLS & QUALIFICATIONS
- Minimum 5 years of relevant experience and demonstrated expertise in the implementation of relevant HIV and QI program activities
- Minimum 3 years of relevant experience training and mentoring teams on QI initiatives including building a cadre of improvement coaches in facilities and agencies of the Government of Nigeria.
- Demonstrated success in leading formal quality improvement projects using the Model for Improvement or similar methods is strongly preferred
- Familiarity with PEPFAR and Government of Nigeria standards for QI in HIV programs.
- Demonstrated proficiency in public health data analysis and communicating that data through presentations.
- Demonstrated computer skills, including proficiency with Word and PowerPoint and the ability to rapidly process and analysis data using MS Excel are required.
- Ability to work independently with strong problem-solving skills
- Fluent English oral and written communication skills; ability to interact professionally in English and oversee development of comprehensive program reports
TRAVEL REQUIREMENTS
Travel within Nigeria supporting capacity building, building facility QI systems, stakeholder relationship management and implementing QI activities.
go to method of application »
Working under the supervision of the Technical Director for the RISE project in Nigeria (with additional technical guidance and direction from the Leads for Care and Treatment, and Pediatrics and PMTCT), the Clinical Officer will support in the provision of oversight in the implementation of HIV care and treatment activities in the 4 RISE states supported in Nigeria. The incumbent taking direction from the thematic leads will be responsible for day to day updates on service delivery from across the 4 states at the Country Office with the goal of achieving and maintaining HIV epidemic control, improve prevention, HIV case finding and treatment programming.
MAJOR ACCOUNTABILITIES
The Clinical Officer will:
- Provide support to state clinical officers/associates in the implementation and monitoring and evaluation of HIV care and treatment services at RISE-supported facilities including but not limited to same day ART initiation; OI screening, diagnosis and management; ARV optimization; differentiated service delivery design and implementation (including Multi-Month Dispensing); retention strategies; institutionalizing specialized clinics such as viremic clinics among others.
- Provide technical support in communicating HIV Surge urgencies and evidence-based performance optimization strategies to the state teams as well as facility clinical teams in assigned RISE facility(ies) and/or Local Government Area.
- Participate in training, mentorship and supervision to strengthen performance and quality of care to clinical optimizers, facility and community case management teams for achieving linkage to optimized ART, client education and retention, and management of virologically unsuppressed clients.
- Support program monitoring, evaluation and reporting through the collation, analysis and reporting of process, output and outcome level data to help determine the project’s impact on patients’ clinical outcomes and quality of life.
- Support implementation of program Quality Improvement projects including but not limited to mortality reviews and SIMS assessments, conduct root cause analysis, implement remediation plans, track outputs of interventions and strengthen reporting of outcomes.
- At the discretion of the Technical Director, attend stakeholders’ meetings in coordinating HIV and TB care and treatment programming, review meetings and conferences.
- Work closely with the Technical Director, Program Leads for Care & Treatment, and Pediatrics-PMTCT to develop project work plans, monitor progress towards program objectives and timelines, including regular reporting to and communication with RISE leadership, USAID, and ICAP in New York.
- Document project training and technical assistance activities and contribute to the production and dissemination of technical reports, guides, manuals, success stories, and other printed resources and toolkits.
- Stay current and up to date on HIV clinical services guidelines, strategies and protocols, including Government of Nigeria and relevant international (i.e., WHO) protocols and guidelines.
- At the discretion of the Technical Director may attend technical leadership meetings.
- Carry out any other tasks that may be assigned by the Technical Director.
EDUCATION
- MB, BS or equivalent.
- Advanced qualification such as MPH or MSc Public Health is an added advantage.
EXPERIENCE, SKILLS & MINIMUM REQUIRED QUALIFICATIONS
- Minimum three (3) years of experience in the management of HIV care and treatment projects in resource limited setting, at least 2 of which will be in PEFAR funded NGO
- Demonstrated technical expertise in HIV care and treatment
- Experience in supporting ART facilities within context and urgencies of the Nigerian HIV Surge preferred.
- Prior experience in training, mentoring, and supervision of multi-cultural facility and community based clinical and program teams (including institutionalization of relevant review meetings at service delivery level).
- Ability to work independently with strong problem-solving skills
- Computer literacy with competencies in MS Office Suite required.
- Fluent English oral and written communication skills; ability to interact professionally in English and oversee the production of comprehensive program reports
TRAVEL REQUIREMENTS
Travel to RISE supported States in Nigeria conducting site visits for capacity building and program monitoring activities.
go to method of application »
The Differentiated Service Delivery (DSD) Project Management Officer will work under the Head of HIV Care and Treatment at the National AIDS and Sexually transmitted Infection Control Program (NASCP) to support the scale-up of differentiated service delivery (DSD) for HIV in Nigeria. Project management responsibilities include coordinating and documenting DSD activities, supporting development and review of DSD policies, planning, implementation, monitoring and evaluation (M&E) of DSD activities, and ensuring the completion of DSD-related projects on time within budget and within scope. The DSD Project Management Officer will assist the Head of HIV Care and Treatment to oversee all aspects of the national DSD program activities and will coordinate and engage stakeholders, set deadlines, assign responsibilities, monitor and summarize project progress and prepare reports for NASCP care and treatment head and coordinator regarding status of DSD.
The successful candidate will work directly with the NASCP care and treatment team and relevant stakeholders to ensure deliverables fall within the applicable scope and budget. He or she will coordinate with other departments, especially M&E and TB, to ensure all aspects of the national DSD program are harmonized. The successful candidate will also support the country’s engagement with the ICAP-led HIV Coverage, Quality and Impact Network (CQUIN), ensuring timely response to requests and participation in CQUIN related activities.
MAJOR ACCOUNTABILITIES:
The DSD Project Management Officer will be responsible for coordinating, supporting and documenting DSD activities within NASCP. Major accountabilities will include:
- Coordinate internal resources, stakeholder management, meetings, and schedules, for the flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensure resource availability and allocation
- Develop a detailed project plan to monitor and track progress
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
- Measure project performance using appropriate tools and techniques
- Report and escalate to management as needed
- Manage the relationship with MoHS partners and all stakeholders
- Create and maintain comprehensive project documentation
- Spearhead DSD-related Knowledge Management for NASCP, including:
- Maintain electronic files/resources related to DSD, including national DSD-related policies, guidelines, M&E indicators, training curricula and case studies
- Regularly review published and “grey” literature on DSD
- Liaise with countries in the CQUIN network (and elsewhere) to stay abreast of policies, training resources, case studies, and best practices
- Document case studies, best practices and lessons learned in Nigeria
- Participate in the CQUIN DSD Coordinators Community of Practice
- As needed, support CQUIN’s south-to-south knowledge exchange
- Perform other related duties as assigned
- Develop spreadsheets, diagrams and process maps to document needs
EDUCATION:
Master’s degree in project management, management or MBA
EXPERIENCE, SKILLS & PREFERRED QUALIFICATIONS:
- Bachelor's Degree in appropriate field of study or 3-5 years of experience
- Proven working experience in project management
- Project Management Professional (PMP) / PRINCE II certification
- Project Manager top skills & proficiencies:
- Developing and Tracking Budgets
- Coaching
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Strong working knowledge of Microsoft Office
TRAVEL REQUIREMENTS:
TBD
go to method of application »
Working under the supervision of the State Epidemic Control Advisor for the RISE project in Nigeria (with additional technical guidance and direction of the Leads for Care and Treatment, and Pediatrics and PMTCT), the Clinical Officer will oversee the implementation of HIV care and treatment activities in communities, health facilities Government of Nigeria ministries, departments and agencies in Akwa Ibom State in Nigeria. The incumbent will be responsible for the provision of direct technical assistance at the service delivery level with the goal of achieving and maintaining HIV epidemic control, improve prevention, HIV case finding and treatment programming.
MAJOR ACCOUNTABILITIES
The Clinical Officer will:
- Be responsible for the implementation and monitoring and evaluation of HIV care and treatment services at RISE-supported facilities including but not limited to same day ART initiation; OI screening, diagnosis and management; ARV optimization; differentiated service delivery design and implementation (including Multi-Month Dispensing); retention strategies; institutionalizing specialized clinics such as viremic clinics among others.
- Provide technical leadership in communicating HIV Surge urgencies and evidence-based performance optimization strategies in assigned RISE facility(ies) and/or Local Government Area.
- Provide training, mentorship and supervision to strengthen performance and quality of care through clinical optimizers, facility and community case management teams for achieving linkage to optimized ART, client education and retention, and management of virologically unsuppressed clients.
- Support program monitoring, evaluation and reporting through the collation, analysis and reporting of process, output and outcome level data to help determine the project’s impact on patients’ clinical outcomes and quality of life.
- Identify gaps in equipment and consumables in assigned facility(ies) with prompt communication for appropriate for remediation.
- Support implementation of program Quality Improvement projects (including but not limited to patient satisfaction surveys, waiting time assessments, mortality reviews and SIMS assessments) from problem diagnosis, implementing remediation plans, tracking outputs of interventions and reporting.
- Liaise with State Ministry of Health officials and other stakeholders in coordinating HIV care and treatment programming through technical working groups, review meetings and conferences as requested by the State Epidemic Control Advisor.
- Work closely with the State Epidemic Control Advisor and the Program Leads for Care and Treatment, and Pediatrics and PMTCT to develop project work plans, monitor progress towards program objectives and timelines, including regular reporting to and communication with RISE leadership, USAID, and ICAP in New York.
- Document project training and technical assistance activities and contribute to the production and dissemination of technical reports, guides, manuals, success stories, and other printed resources and toolkits.
- Stay up-to-date and serve as a repository on new information and knowledge in ART clinical management and programming.
- Routinely attend and provide appropriate technical leadership in program meetings, executing resolutions within her/his purview as appropriate.
Carry out any other tasks that may be assigned.
EDUCATION
- An advanced degree – MB,BS Mph or international equivalent.
EXPERIENCE, SKILLS & MINIMUM REQUIRED QUALIFICATIONS
- Minimum three (3) years post NYSC experience; experience in the management of HIV care and treatment projects in resource limited setting preferred.
- Demonstrated technical expertise in HIV care and treatment
- Experience in supporting ART facilities within context and urgencies of the Nigerian HIV Surge preferred.
- Prior experience in training, mentoring, and supervision of multi-cultural facility and community based clinical and program teams (including institutionalization of relevant review meetings at service delivery level).
- Ability to work independently with strong problem-solving skills
- Computer literacy with competencies in MS Office Suite required.
- Fluent English oral and written communication skills; ability to interact professionally in English and oversee the production of comprehensive program reports
TRAVEL REQUIREMENTS
Travel within assigned state in Nigeria conducting site visits for capacity building and program monitoring activities with occasional travel outside of assigned state.
go to method of application »
ICAP at Columbia University, a global health leader situated within the Columbia University Mailman School of Public Health in New York City, seeks highly qualified candidates to serve as the Quality Improvement Associates in Adamawa, Akwa Ibom, Cross River and Niger States, Nigeria. The incumbent will drive the implementation of collaborative Quality Improvement interventions under the supervision of the State Epidemic Control Advisor (with technical guidance and direction of the Senior Quality Improvement and Innovation Advisor) for the RISE Project in Nigeria.
This is a locally employed position contingent upon availability of grant funding and will be deployed in a temporary capacity for an initial period of six months.
ICAP seeks highly qualified and experienced candidates to fill the Quality Improvement Associate position by April, 2021.The successful candidate will hold at least an advanced degree in Medicine, Nursing, Public Health or other relevant field, and a minimum of 1 years’ experience within development and/or public health programs.
MAJOR ACCOUNTABILITIES:
- Be responsible for day-to-day implementation, monitoring and evaluation of QI initiatives in RISE-supported sites in Nigeria.
- Deliver face-to-face and virtual trainings and workshops sessions, on site QI coaching and contribute to evaluating training sessions, workshops, webinars, and other training projects.
- Establish structures for delivering QI activities at facility and state level; including QI management systems, QI teams, QI meetings, QI champions and QI dashboards or bulletins for relevant audiences.
- Coach facility QI teams to institutionalize and routinely update paper and digital dashboards to visualize outputs and outcomes of QI projects initiated to optimize program performance.
- Support site level QI assessments, projects and collaboratives like SIMS, Mortality Reviews, Waiting time analyses and patient satisfaction surveys.
- Routinely attend and provide appropriate technical leadership in program meetings, executing resolutions within her/his purview.
- Track availability and routine use of QI related tools and charts in supported facilities.
- Carry out any other QI-related tasks as may be assigned by the State Epidemic Control Advisor and the Senior Quality Improvement and Innovation Advisor.
EDUCATION:
An advanced university degree (MBBS, RN, MPH) in Medicine, Nursing, Public Health or related field.
EXPERIENCE, SKILLS & MINIMUM REQUIRED QUALIFICATIONS:
- Minimum of 1 year of relevant experience and demonstrated expertise in the implementation of relevant HIV and QI program activities
- Experience participating in quality improvement projects using the Model for Improvement or similar methods is preferred.
- Familiarity with PEPFAR and Government of Nigeria standards for QI in HIV programs.
- Demonstrated computer skills, including proficiency with MS Word, PowerPoint and Excel are required.
- Ability to work independently with strong problem-solving skills
- Fluent English oral and written communication skills; and ability to interact professionally in English.
EXPERIENCE, SKILLS & PREFERRED QUALIFICATIONS:
- Ability to think innovatively.
- Very strong commitment to continuous learning
- Holds self and others to account to deliver on agreed goals and standards of behaviour
- Demonstrates a high degree of professionalism/integrity
TRAVEL REQUIREMENTS:
Travel within assigned state supporting capacity building, building facility QI systems, stakeholder relationship management and implementing QI activities.
go to method of application »
The Differentiated Service Delivery (DSD) Project Management Officer will work under the Head of HIV Care and Treatment at the National AIDS and Sexually transmitted Infection Control Program (NASCP) to support the scale-up of differentiated service delivery (DSD) for HIV in Nigeria. Project management responsibilities include coordinating and documenting DSD activities, supporting development and review of DSD policies, planning, implementation, monitoring and evaluation (M&E) of DSD activities, and ensuring the completion of DSD-related projects on time within budget and within scope. The DSD Project Management Officer will assist the Head of HIV Care and Treatment to oversee all aspects of the national DSD program activities and will coordinate and engage stakeholders, set deadlines, assign responsibilities, monitor and summarize project progress and prepare reports for NASCP care and treatment head and coordinator regarding status of DSD.
The successful candidate will work directly with the NASCP care and treatment team and relevant stakeholders to ensure deliverables fall within the applicable scope and budget. He or she will coordinate with other departments, especially M&E and TB, to ensure all aspects of the national DSD program are harmonized. The successful candidate will also support the country’s engagement with the ICAP-led HIV Coverage, Quality and Impact Network (CQUIN), ensuring timely response to requests and participation in CQUIN related activities.
MAJOR ACCOUNTABILITIES:
The DSD Project Management Officer will be responsible for coordinating, supporting and documenting DSD activities within NASCP. Major accountabilities will include:
- Coordinate internal resources, stakeholder management, meetings, and schedules, for the flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensure resource availability and allocation
- Develop a detailed project plan to monitor and track progress
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
- Measure project performance using appropriate tools and techniques
- Report and escalate to management as needed
- Manage the relationship with MoHS partners and all stakeholders
- Create and maintain comprehensive project documentation
- Spearhead DSD-related Knowledge Management for NASCP, including:
- Maintain electronic files/resources related to DSD, including national DSD-related policies, guidelines, M&E indicators, training curricula and case studies
- Regularly review published and “grey” literature on DSD
- Liaise with countries in the CQUIN network (and elsewhere) to stay abreast of policies, training resources, case studies, and best practices
- Document case studies, best practices and lessons learned in Nigeria
- Participate in the CQUIN DSD Coordinators Community of Practice
- As needed, support CQUIN’s south-to-south knowledge exchange
- Perform other related duties as assigned
- Develop spreadsheets, diagrams and process maps to document needs
EDUCATION:
Master’s degree in project management, management or MBA
EXPERIENCE, SKILLS & PREFERRED QUALIFICATIONS:
- Bachelor's Degree in appropriate field of study or 3-5 years of experience
- Proven working experience in project management
- Project Management Professional (PMP) / PRINCE II certification
- Project Manager top skills & proficiencies:
- Developing and Tracking Budgets
- Coaching
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Strong working knowledge of Microsoft Office
TRAVEL REQUIREMENTS:
TBD
Method of Application
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