Job Vacancies at Gabsyn Peyz Limited

The Place - We are a fast growing, world class, and dynamic, multi-billion Nigerian conglomerates, established and managed by a team of professionals with decades of management consulting and accounting experience/ training from Arthur Andersen (now KPMG in Nigeria). We are presently into restaurants, hotel, and nightclubbing. We are opening new outlets in Lagos and looking for high-flying individual who shares the values of hard work, commitment and integrity and places high premium on personal development and career growth.

Job Description

IT support officers will be mainly responsible for the smooth running of computer systems, routers, switches, internet and ensure users get maximum benefits from them.

Responsibilities

• Offer daily operations and systems support to personnel
• Setting up of computer LAN for new outlet while providing solution to i.t matters concurrently.
• Verify functionality of hardware and software components
• Conduct consistent network backup operations
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Planning and undertaking scheduled maintenance upgrades
• Restricting access to unauthorized site, downloads and users.
• Setting up accounts for staff, educate them on log in and resolve issues arising
• Install and train end users of club lightings and controllers
• Troubleshoot hardware and software issues in person, remotely and via phone
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing equipment and replacing parts, checking computer equipment for electrical safety
• Maintaining records of software licenses

Qualifications

Requirements

• BSc in Computer Science/Engineering, Electrical/Electronic Engineering or related field
• Minimum of 2 years’ cognate experience
• Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
• Knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting.
• Good interpersonal skills, should be able to interact with all staff across all level and cadre
• Creative, open to new ideas and ability to multi-task effectively

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We are looking for a Front Office Manager who will be the first point of contact and should convey the professional image of the company to the public.

JOB SUMMARY

The Internal Auditor/Compliance officer is responsible for overseeing compliance with internal processes and procedures and reporting to Management on how to mitigate against possible risk.

Responsibilities

Develop, review, and monitor compliance with Firm’s internal processes and procedures with regards to finance and other areas of operations including use of office assets, IT infrastructure and compliance with regulatory

standards.

• Develop, review, and monitor the Firm’s business disaster recovery plan and
• identify potential risks areas and ensure steps are taken to mitigate same.
• Investigate and report violations of processes and procedures and regulatory
• standards across the operations of the Firm including but not limited to finance with
• effective action plans in response to discoveries and compliance violations.
• Report and advise Management on the Firm’s compliance level and potential risks areas with action plan to mitigate same.
•  Ensure staff members comply with all laid down processes and procedures
• Ensure accounting process are followed through including compliance with inhouse debit recovery and creditor’s policy
• Presentation of monthly Bank reconciliation to the top management and as may be required
• Ensure there is proper approval and documentation for all financial transactions with zero case of inadequate approval or non-retirement of funds.
• Ensure Staff members comply with the of technology at all levels
• Submission of timely and regular report to Management on potential risks with mitigation plans as well as constant update
• on of the firm’s business disaster recovery plan in line with business dynamics

REQIIRED SKILLS/QUALIFICATION

• A degree in Accounting or any related discipline.
• 2 years’ work experience in internal audit or compliance
• Business intelligence and data analysis skill
• Critical thinking skills
• Knowledge of economic and accounting principles and practices
• Public Safety and Security knowledge
• Problem Sensitivity ability
• Ability to communicate (oral and verbal)
• Mathematical Reasoning ability
• Ability to work independently and as part of a team

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We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Job Description

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

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We are looking for a Front Office Manager who will be the first point of contact and should convey the professional image of the company to the public.

The individual in this position will have multiple levels of responsibilities between facilities, management and any departments that may need support. An understanding of the Company culture is essential in this role and is exhibited through several actions of this position.

The Front Office Manager will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities.

Responsibilities

• Schedule meetings and appointments
• Organize the office layout and order stationery and equipment
• Maintain the office condition and arrange necessary repairs
• Partner with HR to update and maintain office policies as necessary
• Organize office operations and procedures
• Coordinate with IT department on all office equipment
• Ensure that all items are invoiced and paid on time
• Manage contract and price negotiations with office vendors, service providers and office lease
• Provide general support to visitors
• Assist in the on-boarding process for new hires
• Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)
• Liaise with facility management vendors, including cleaning, catering and security services
• Other tasks as requested by management

Skills and Qualifications

• Proven experience as an Office manager, Front office manager or Administrative assistant
• Knowledge of office administrator responsibilities, systems and procedures
• Proficiency in MS Office (MS Excel and MS Outlook, in particular)
• Experience with accounting systems (Quickbooks experience a plus)
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills in a fast-paced environment
• A creative mind with an ability to suggest improvements
• Associate degree required (B.A. or B.S. preferred)

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We are looking for an experienced sales executive to shape our sales organization and scale revenue to the next level. The ideal candidate will be responsible architecting a sales strategy and building out a team of Account Executives and SDR's across enterprise and mid-market sales. The person should be excited by selling into new markets, strategizing next steps, negotiating complex deals and beating the competition in head to head opportunities.

Responsibilities

• Own all plans and strategies for developing business and achieving the company’s sales goals
• Assists in the development of the sales plan. Prepares forecasts and KPI reporting for the sales leaders, CRO, and upper management, for use in organizational planning, financial forecasting, budget setting and strategic planning.
• Land and expand: build process and funnel for manual top-down reachout, onboarding, activation, and expansion
• Evangelize the product and personally help close largest deals
• Work collaboratively across teams - including Engineering, Product and Marketing
• Establish the inbound lead requirements needed to meet your sales objectives
• Provide full visibility into the sales pipeline at every stage of development
• Establish and foster partnerships and relationships with key customers both externally and internally

Skills and Qualifications

• 7 years of relevant sales experience including management of SDR and AE functions and a track record of exceeding quota
• Possess extensive knowledge of sales principles and practices, and an ability to coach others on them
• Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
• Proven ability to influence cross-functional teams
• Strength in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.
• Strong leadership and team building skills