Job Vacancies at Ascentech Services Limited

Responsibilities

• Receive inbound calls from customers to interact with them and identify their needs or issues
• Provide telecommunication solutions and recommendations to customers via telephone calls
• Follow set communication guidelines in addressing the needs and problems faced by customers
• Build positive work relationship with customers to enhance the image and public perception of a company
• Place outbound calls to customers to promote new products and services
• Oversee the timely management of outgoing and incoming calls
• Ensure call records are properly stored and organized in a call center database
• Maintain a courteous and friendly disposition when interacting with customers irrespective of their temperament
• Provide reports to company management on work activities.

Requirements

• Minimum of HND academic qualification.
• At least 1 year relevant work experience.
• Strong customer service skills.
• Ability to work independently and with a team
• Excellent observation skills.
• Good written and verbal communication skills.
• Must stay within Surulere and its environs.

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Responsibilities

• Responsible for overall functioning of IT vertical and managing factory and head office IT operations.
• Database Administration
• Network administration
• Managing Internet Firewall
• Managing Internet Access points
• Monitoring & routing of network links and liaising with ISPs.
• Server administration.
• Staff email creation and domain administration.
• Providing IT Help Desk services remotely to on-site engineers and staff.
• Routine repairs and maintenance of laptops, desktops, and network devices.
• Incidence report and resolutions.
• Performed day-to-day LAN and WAN administration, maintenance, and support.
• CCTV monitoring.
• Managing day-to-day IT-related works.
• Managing company computers, printers, cables, and other equipment.
• Installed, supported, and maintained company hardware and software infrastructure according to best practices
• Analyzed, identified, and resolved complex network hardware and problems
• Procurement of computers and any IT accessories
• Installed, configure, tested, and maintained operating systems, application software, and system management tools.
• ProgrammingKnowledge and Domain Awareness
• Cross functional support
• Make recommendations about purchase of technology resources
• Provide IT support to all locations (Factory and H.O)
• Ensure onsite support for new project execution
• Able to establish and maintain a robust system to maintain network uptime of mail administration.

Requirements
The desired candidate must have the following qualities:

• HND / B.Sc / M.Sc in Computer Science or Computer Engineering
• Relevant IT certification (CCNA, CCNP) is compulsory
• 5 - 8 years of experience
• Good knowledge of infrastructure management
• Ability to negotiate with and handle vendors
• Ability to manage subordinates effectively.

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Job Responsibilities

• Support all internal and external HR-related inquiries or requests.
• Assist with the recruitment process by identifying candidates and performing reference checks.
• Maintained calendars of the HR management team.
• Assist with performance management procedures.
• Schedule meetings, HR events and maintain agendas
• Assisting in the orientation exercise and updating records of new staff.

Job Requirements

• Bachelor's Degree in Human Resources or related field.
• 2 - 3 years of experience as an HR assistant.
• Excellent written and verbal communication skills.
• Highly computer literate with capability in email, MS Office
• Fantastic organizational and time management skills.
• Attention to detail.
• Outstanding administrative and communication skills.

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Responsibilities

• Organize, stock, and maintain store appearance
• Communicate with team members on shop performance and provide feedback for further shop improvements
• Responsible for maintaining a high level of customer service.
• Responsible for smooth change of shift and adequate handover
• Responsible for overseeing the day and night staff to ensure customer efficiency.
• Make sure all orders are placed on time and customers are attended to in good time
• Take daily inventory of all stock
• Ensure accuracy of all financial calculations and return appropriate change.

Requirements

• Minimum of OND academic qualification
• At least one year experience as a supervisor in an eatery or any food retail outlet
• 1-2 years experience as a food outletSupervisor
• Candidate must be able to hold healthy conversations
• Candidate must be agile and have good welcoming skills
• Proximity to the highlighted location is an added advantage.

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Job Description

• Prospection of professional clients, propose technical solutions according to customers' needs and negotiate commercial customers' needs.
• Ensure commercial developments and proper follow-up of the assigned client's portfolios
• Conduct market surveys (market insights and analyses) monitor sales and submit regular visit reports
• Managed and build a strong relationship with clients
• Track and analyse sales statistics and data
• Plan and organise his daily customers' calls/visits
• Promote the products and services of the company
• Conceive studies on technical propositions based on clients' demands and define the objectives
• Proper application of company policy on rates, discounts and other sales conditions
• Recommend and realise product and services trials/demonstrations with clients
• Provide technical assistance to clients
• Prepare and actively participate in commercial meetings
• Ensure prompt settlement of clients' invoices/debts
• Monitor competition activities (products, services, prices, promotions etc)
• Participate in trade fairs and exhibitions
• Give prompt attention to the company's essentials and cross-functions activities (annual stock takings, troubleshooting with clients etc)
• Active involvement in the quality standards procedure of the company

Responsible for

• Sales and revenue growth according to the fixed objectives with the Direction
• Ensure quality commercial relationships
• Respect and efficient use of company's materials in his possessions
• Compliance with the government agencies' laws and regulations
• Prompt settlement of cases with assigned clients
• Maintain honest and ethical standards with the clients

Prerequisite

• BA, BSc with 2nd class upper

Experience:

• Minimum of 4 years in a similar industry

Required Competences:

• Technical skill ability is mandatory (knowledge of chemical category in Nig will be an advantage)
• Commercial skills (clients prospection, sales and negotiation skills)
• Knowledge of Marketing & Digital space
• Understanding of project management.