Job Roles at Reliance HMO

• We are looking for a creative and culturally attuned Communications Associate to support our brand’s growth and engagement across digital platforms in Nigeria. The ideal candidate will bring strong experience in content creation, social media management, and community engagement, combined with a strong understanding of the local audience.
• This role is perfect for someone who is both creative and strategic, thrives in a fast-paced environment, and is passionate about building meaningful online communities through compelling content.

As the Communication Associate, you will:

• Create engaging social media content that aligns with the brand’s voice and style.
• Curate and schedule posts to maintain consistency across platforms.
• Assist in producing multimedia content such as infographics, short videos, and graphics.
• Manage daily interactions on social media, responding to comments and messages promptly.
• Track basic metrics like engagement, reach, and follower growth, and recommend improvements.
• Stay updated on social media trends and propose creative content ideas.
• Monitor competitor activity and industry conversations to gather insights.
• Identify potential brand risks on social platforms and escalate when necessary.
• Participate in online discussions to build community and cultivate loyal followers.

Requirements

• Bachelor’s in Communications, Marketing, PR, or similar.
• 1–2 years’ experience in social media, content creation, or community engagement.
• Strong familiarity with social media management tools.
• Strong writing, editing, and visual communication skills.
• Basic understanding of analytics.
• Able to handle multiple tasks in a fast-paced environment.

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• We are looking for a Sales Excellence Associate to help us scale and strengthen our sales operations in Nigeria. In this role, you will work closely with the sales team to optimize tools, processes, and performance. You’ll support CRM hygiene, analyze sales data, and drive improvements in sales pitch quality and enablement. This role is ideal for someone with a strong analytical mindset, attention to detail, and a passion for supporting high-performing sales teams.

As a Sales Excellence Associate, you will:

• Evaluate sales pitches and provide feedback to improve content, delivery, and impact.
• Facilitate coaching sessions and workshops to enhance sales techniques and confidence.
• Maintain clean, accurate data within the CRM system by identifying and resolving data quality issues.
• Build and update sales dashboards and reports to track KPIs and team performance.
• Identify insights from CRM and performance data to guide decision-making and team improvements.
• Collaborate with sales leadership to implement process improvements and monitor their effectiveness.
• Stay current on sales enablement trends and tools to improve sales team productivity and alignment.
• Support the creation and refinement of sales content, including scripts, email templates, and presentations.

Requirements

• 1–3 years of experience in sales operations, sales enablement, customer success, or sales support.
• Familiarity with CRM systems such as Zoho, Salesforce, or HubSpot.
• Strong analytical, reporting, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and stakeholders in a fast-paced environment.
• Fluency in both French and English (working language of the company).
• Familiarity with sales processes and enablement strategy is a plus.