Job Opportunities at Mojec International Limited

Job Summary

• We are looking to hire an experienced factory manager to supervise factory workers and ensure that factory targets are met.
• The factory manager's responsibilities include scheduling building and equipment maintenance as needed, regularly walking the factory floor to monitor the performance of factory staff, and ensuring that all production orders are completed in a timely manner.
• You should also be able to enforce compliance with health and safety regulations to prevent accidents and injuries.

Job Responsibilities

• Developing and implementing innovative strategies to streamline factory operations.
• Training, Identifying and reporting the need for resource (factory workers) where applicable.
• Collaborating with quality control managers to establish and execute quality control processes.
• Ensuring that factory machinery is in good working order.
• Be familiar with requirements of national metering code/legislation
• Maintain Meter Specifications, Standards and Procedures, ensuring these fully comply with legislative requirements and company expectations
• Managing the smooth operation of the meter assembly line and other units
• Directly responsible for Quality control and cost saving, to ensure timely supply of meters
• Ensure that electrical equipment and associated system performance are capable of meeting business needs and all other duties assigned by the management
• Analyzing production data to identify and resolve any production issues.
• Preparing production reports and submitting them to key decision-makers.
• Regularly inspecting finished products to determine whether they meet established quality standards.
• Motivating factory workers to continually achieve factory targets.
• Coordinate with Production Manager and Quality control manager to set production targets.
• Coordinate and implement meter production plan and processes.
• Ensuring production process is of utmost compliance with production quality standards and guidelines
• Coordinate with the Warehouse manager to plan pre-production component request and post-production products return to warehouse.
• Coordinate with R&D Manager on all products and production processes.
• Ensure to assign the right skilled personnel to complex processes.
• Ensure constant training of Factory staff and Workers on production processes, quality standards and health & safety measures.
• Coordinate with maintenance manager to schedule periodic maintenance of the Test equipment.
• Coordinate with the Warehouse manager to implement standard warehouse practices. Ensure good handling of received goods and stacking of goods.
• Give production and supplied products daily/weekly and monthly reports to management.
• Plan and draw up a production schedule.

Qualifications

• B.Sc / HND in Electrical Engineering or Allied Discipline
• Minimum of a Bachelor's Degree in Electrical Engineering or Allied Discipline.
• Minimum of 7 years experience in Electrical Engineering or related field is necessary.
• Membership in a relevant Professional Engineering body is an added advantage
• Candidate must be computer literate.

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Job Description

• Work with internal and external partners to execute the approved communications strategy
• Act as editor for all print and digital, internal, and external communications
• Design and layout organisation's documents ready for publication, in the correct format
• Provide writing/infographics / editing for proposals, website/intranet content, marketing materials; corporate e-newsletters, corporate and industry publications.
• Ensure all print and digital publications are delivered to deadline and consistent in quality
• Research and source imagery to enhance publications in collaboration with a preferred professional photo / videographer, as required.
• Ensure that marketing and public relations output is accurate, of a high standard and reflects organisational priorities and campaign objectives
• Monitor current events and trends, identify media opportunities and act upon them to obtain maximum coverage and share of voice for the organization
• Contribute to the development, back-end management/support and utilisation of the organisation’s websites and social media accounts
• Organise media interviews, briefing and/or accompanying interviewees as appropriate
• Manage the organisation’s relationships with key journalists, media outlets and news agencies  
• Produce press releases and be responsible for their distribution
• Manage and oversee the organisation’s branding, internally and externally
• Ensure consistency in all communications to support brand values
• Ensure the efficient day-to-day management of the organisation’s media function i.e. media monitoring, handling of media enquiries, developing and maintaining media relations etc.

Educational Qualification & Experience

• A minimum of a Bachelor’s Degree in Communications, or a related field
•  8 years’ experience with a minimum of 5 years’ experience in a similar position with leadership responsibilities and the ability to demonstrate a portfolio
• Proven experience managing target audience content
• Strong Knowledge of Communication Strategy, Practices and Techniques Competency.

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Job Summary

• The candidate will be responsible for working with senior management team to transform and shape the future of Mojec customer operations to support customer service, metering and installations units.
• He/she will act as a subject matter expert and project lead on a variety of customer focused, metering and billing initiatives as defined by management.
• He/she will Maintain solid customer relationships by handling questions and concerns with speed and professionalism.
• Resolving customer complaints, managing database records, drafting status reports on customer service issues.

Job Description / Requirements
Responsibilities:

• Participate in the continuous review of customer service  departmental activities and make recommendations for improvement to the Divisional Head
• Conduct research and stay abreast of latest technological trends and developments to ensure the continuing relevance of current practices as well as recommend necessary improvements/enhancement accordingly.
• Prepare agreed periodic activity and performance reports for the attention of the department head and other
• Supervise and ensure the provision of an effective help desk/end user support services to all company locations.
• Ensure availability and maintenance of an issue/query log.
• Organise and monitor delivery of relevant end users trainings.
• Coordinate periodic surveys to measure customer satisfaction levels and identify service improvement opportunities
• Knowledge on customer experience management and facilitate organic growth
• Taking ownership of customer issues and following problems through
• Increase customer satisfaction, loyalty and retention to meet the expectation
• May be requested to cover Disco operations and /or become a part of the standby solution provider as directed by Management
• De-escalate customer’s complaints, work closely with corporate communication manager and other managers to dampen escalation
• Handle all metering installation complaints across the social medias networks and channel them to the appropriate units for resolution.
• Supporting the realization of customer benefits and return of investments in smart metering rollouts
• Mentor and develop customer service personnel and nurture an environment for them to excel
• Keep ahead of industry's developments and apply best practices to areas of improvement
• Maintain an orderly workflow according to priorities
• Resolve after sales technical issues.

Requirements

• B.Sc / MA Degree in Business Administration or related field
• 8+ years’ experience in related field management in leading a team of field representatives as well as overseeing all relevant functions such as meter reading, repairs, testing, installations/change of meters and other relevant metering issues.
• Experience in providing customer service support
• Working knowledge of databases and tools
• Customer Service Orientation
• Registration as a Customer Service Professional - CCSP, CSIA.

Knowledge / Skills / Abilities:

• Solid interpersonal and organizational skills
• Demonstrated ability to work both autonomously and as part of a team in a fast paced environment
• Working knowledge of Microsoft offices.
• Strong analytical skills, expert - level written and verbal communication skills and attention to detail
• Ability to synthesize data and translate insights into relevant usable actionable strategic and tactical recommendations.
• Knowledge of mobile workforce management systems
• Proficient in inventory management of equipment and the reconciliation of purchase orders, inventory shipment. Etc.
• Proficient in KPI reporting of all aspects of meter related activities including regulatory reporting requirements.

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Job Summary

• To coordinate and manage the contracting and procurement activities of Mojec in the most cost effective manner while ensuring adherence to policies and procedures.

Key Responsibilities

• Ensure adherence to HSE quality standards in all contracting processes.
• Coordinate quality assurance and control of procured goods/services.
• Build and manage relationships with key suppliers.
• Ensure periodic assessment of vendors’ performance.
• Facilitate the continuous evaluation of the company’s contract and procurement processes/policies and implement improvement initiatives to improve efficiency.
• Ensure synergy and collaboration in interdepartmental activities and communication to facilitate effective and smooth running of the department.
• Communicate the department’s strategies, directives and objectives to staff.
• Oversee the development of the department’s budget and monitor its implementation.
• Oversee the day-to-day management and administration of the department’s activities.
• Prepare and submit periodic management activity and performance reports.

Job Specification

• A First Degree or its equivalent from a reputable University
• Minimum of four (4) years relevant experience in an Power company, with at least 2 years experience in a managerial capacity
• Experience in Engineering, Procurement and Construction (EPC) projects would be an added advantage
• Understanding of leading practices, principles and techniques in contract and procurement
• Appreciation of local and international contracting/procurement laws and regulations
• Appreciation of accruing practices as they apply to contracting and procurement procedures
• Strong knowledge of the power industry
• Strong leadership/supervisory skills
• Excellent relationship management skills
• Excellent oral and written communication skills
• Excellent negotiating skills
• High level of professionalism, business ethics and integrity
• Proficiency in Microsoft Office tools.

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Key Responsibilities
Project Execution:

• Develop,monitor and review projects scope that the CEO is responsible for.
• Develop scope of works for each of the project to be executed and liaise with the Engineering team to come up with other supporting documentation before implementation.
• Identify gaps in the organization's roll out and implementation of key projects.
• Undertake tasks that support the ongoing implementation of  Governance policies and procedures applicable to any ongoing projects
• Review tender documents and the scope of work, check the feasibility for qualification and financial criteria, and prepare presentations, risk matrix and information to top management to get approval for bidding.
• Coordinate Resource planning for project implementation.
• Project document control - maintain up to date project/site documents.
• Perform reporting functions to Management including weekly site reports.
• Support our Business Development team with the required technical information for development of Products solutions that align with the needs of our clients.
• Provides due diligence support on each technical project and review each project milestones against payment periodically
• Manage communications with the Owners Engineers of our various clients.

Requirements
Education:

• Minimum of B.Sc or HND in Engineering (i.e. Civil, Structural, Mechanical or Electrical or similar technical degree)
• Membership of relevant professional bodies
• PMP certification a plus.

Experience:

• 5+ years of experience as a Technical/ Project Adviser preferred in the power and energy  space.
• Experience of project budget, schedule, engineering performance, construction performance, commissioning performance, quality performance and safety performance required.
• At least 5 years of engineering management of project teams preferred.
• Demonstrated experience in focused work environment required.

Job Skills:

• Willingness to work and succeed in a culture of respect, communication, and accountability in a fast-paced environment.
• Engineering management, construction management, project cost controls, project scheduling and project management skills.
• Strong contract administration and construction risk management skills.
• Strong demonstrated experience in management of change and cost control of projects.
• Strong leadership, written and oral communication, and interpersonal skills.
• Ability to represent the company with integrity and professionalism.
• Ability to work independently and as part of a team.
• Strong computer skills including MS Office Suite and other Project Management Software.