Job Opportunities at Mathills Services Limited

JOB SUMMARY

The General Manager is responsible for all aspects of operations at the hotel, to day to day staff management and guests. He/she should be an ambassador for the brand and the hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction.

RESPONSIBILITY

• Manage hotel operations to improve performance as well as enhance the revenue earning capacity
• Strategically develop new business to maximize the earnings and wealth of the Hotel
• Market the hotel services and ensure the hotels/businesses are fully booked on a daily basis
• implement an integrated company policy covering all the departments of the Hotel.
• Set up controls to minimize fraud to its barest minimum.
• Supervise compliance standards to the hotel rules and regulations and exercise disciplinary measures as needed in line with company policy
• Ensure guest services are up to standard in the hotel
• Effectively manage staff in order to maximize their potential and effectiveness.
• Reports to Management weekly and monthly
• Enforce excellent service delivery in the Hotel according to world-class standards and build customer loyalty

PREREQUISTIES

The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience. Available to work when needed, including weekends, holidays, and nights.

EDUCATION

A university degree in hotel management or a related field with Experience in opening, managing or re-positioning a hotel with clear track record. Excellent computer system skills.

EXPERIENCE

At least 5 years experience in the hospitality industry as a General Manager.

Monthly Salary: N100,000.00

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JOB SUMMARY

The primary role of this position is to supervise, train and work alongside the staff to ensure and maintain a clean, sanitary, comfortable and tidy environment for Guest’s. Successful candidates is expected to liaise with the General Manager.

 RESPONSIBILITIES

• Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
• Inventories stock to ensure adequate supplies
• Makes recommendations to improve service and ensure more efficient operation.
• Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management
• Performs cleaning duties in cases of emergency or staff shortage.

ESSENTIAL SKILLS

• Attention to detail and skilled organization
• Relevance experience in the hospitality sector, preferably supervisory roles
• Strong supervisory skills, ability to designate responsibilities
• Time management
• Management of material resources
• Excellent verbal and written communication skills

    MONTHLY SALARY of N40,000.00

Applicant MUST reside in Imo State.