Job Opportunities at Lagos Executive Cardiovascular Centre

Job Summary

• ACG is seeking a dynamic and experienced Senior Medical Officer with management experience to lead and manage our clinical services in a clinic, ensuring the highest standards of healthcare delivery while meeting business and financial targets.
• The ideal candidate will be both clinically sound and business-minded, with proven expertise in healthcare management, quality improvement, and financial stewardship.
• As the Senior MO you will play a pivotal role in the growth and development of the clinic’s services, ensuring excellent patient care, clinical governance, and service development in alignment with our mission and vision.
• This role is for a leader who thrives in a high-performance healthcare environment and is passionate about driving results while maintaining top-quality standards.

Key Responsibilities

Service Development: Lead the development and implementation of a comprehensive service development plan, including:

• Service Plan
• Structure Plan
• Action Plan
• Results Tracking
• Stakeholder Engagement Development and Maintenance: Staff, Physician, Partners, HMO stakeholder development and management.
• Patient Care: Plan and oversee all patient care alongside patient care coordinators.
• Standard Operating Procedures (SOPs): Develop, implement, and ensure compliance with clinical SOPs to maintain high standards of care across all departments.
• Quality Management: Oversee and improve quality management systems, ensuring clinical outcomes align with best practices and patient safety standards.
• Financial Targets: Collaborate with the management team to set and achieve financial targets for the clinics, ensuring profitability and sustainability.
• Patient Experience: Drive exceptional patient care and ensure a high level of satisfaction, aiming for a minimum of 4 out of 5 stars in patient feedback.
• Revenue Growth: Develop revenue targets for each department and implement strategies to meet or exceed those goals.
• Quality Accreditation: Lead the organisation’s journey towards its first quality accreditation, ensuring that the clinic meets the required standards.
• Leadership: Mentor, supervise, and guide clinical staff, fostering a culture of collaboration, professionalism, and excellence.

Qualifications And Experience

• Medical Degree
• Proven leadership experience in a clinical setting, preferably as a Clinical Director or Head of Department.
• Demonstrated expertise in service development quality management, and achieving financial targets in a healthcare environment.
• Strong understanding of clinical governance, corporate governance and SOP development
• Excellent communication and interpersonal skills, with the ability to work collaboratively across departments.
• Experience in leading healthcare organisations through quality accreditation processes.
• Strong business acumen, with the ability to develop strategies that balance clinical excellence with financial sustainability.:

Desirable Qualities

• A passion for improving patient outcomes and delivering exceptional care.
• Ability to think strategically while managing operational and financial challenges.
• Strong track record of developing and leading clinical teams.
  Service Development: Lead the development and implementation of a comprehensive service development plan, including:

go to method of application »

Job Description

• Explain benefits, eligibility status, enrolment processing procedures and status of authorizations and referrals to patients/clients
• HMO and retainership management, processes and procedures
• Collation of HMO and retainership bills
• Correction of errors found in bills
• Reconciliation of HMO and retainership account
• Ensure daily sales are reconciled with the system for proper accounting and audit- Ensure proper invoicing

Requirements

• Must have at least one year work experience in HMO & Billing in a healthcare facility- Must have experience with dealing with all stakeholders involved in HMO activities
• Must possess in-depth knowledge of HMO Business as well as account reconciliation and other related accounting tasks

Skills

•  Ability to work with little or no supervision- Must have a good grasp of Microsoft office tools (Excel, Word, etc)
• Must reside between Lagos Island and Lakowe or within proximity of Lekki Phase I
• Must have a good command of written and spoken English- Must be smart, good looking, time-conscious and possesses good interpersonal relationship- Must be a good manager of time, resources, people and situations
• Must know how to use EMR/EHR e.g. Helium Healt