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Helium Health is a full-service Healthtech company that provides a suite of solutions for healthcare providers, payers, and patients in emerging markets at the core of which is our SaaS based electronic medical records/hospital management information system (EMR/HMIS).
We are looking to hire Growth Managers for our Lagos and Abuja team respectively who will be responsible for executing a growth and expansion strategy across the private sector using Helium’s suite of products.
Responsibilities:
Sales & Business Development
Execute winning sales and business development strategies for Helium in the Private Sector in order to drive sales and boost revenue.
Report and monitor performance against set targets. Identify and implement tactical measures to increase target sales across assigned segments of the Health Private Sector.
Deliver proposals and presentations to new and existing customers towards creating new business opportunities that will boost company revenue; presenting the product clearly and convincingly to stakeholders, overcoming objections and closing sales.
Work with the Marketing team and other unit members to craft winning pitches that presents key selling points, features, and benefits while focusing on the customer's needs and expectations.
Manage relationships with key stakeholders across various healthcare providers, payers, and patients in the Private Sector markets to boost business development activities.
Work with designed guidelines and framework for capturing the customer’s requirement to ensure that the appropriate solution for the customer is consistently presented.
Collaborate with the Service Delivery Team and clearly communicate all expectations of customers to ensure that projects are managed to deliver on time and to specification.
Reach out to existing and potential customers to present our product and service offering via telephone and various online media.
Communicate with customers to understand their requirements and need. Address any questions or issues customers may have.
Track and document calls and sales; keeping an updated customer database and updating client records accordingly.
Business Research and Analysis
Gather information on market trends and data to aid the team’s development of growth strategies.
Engage in the research and analysis of consumer behaviors, products, market trends, culture etc. and use the data to provide insight to improve the attractiveness of our product to potential and current customers.
Requirement:
Minimum 4-5 years’ sales / accounts management experience exceeding growth targets.
Network in the healthcare sector in Abuja (Northern region) and Lagos (healthcare providers specifically) is an added advantage.
Experience in selling enterprise software; specific experience selling healthcare enterprise solutions is an added advantage.
Resilient and result driven, with great prospecting skills. Proven ability in developing strong relationships and partnerships with customers and relevant stakeholders.
Ability to think creatively with an innovative mindset that is constantly looking for ways to improve things.
Strong interpersonal skills with a collaborative and flexible work style. Willing to travel and engage with our customers at various locations
A very good communicator. Strong presentation, listening, written and verbal skills.
Digitally savvy and proficient in the use of Microsoft Office and work productivity tools
First Degree in Marketing, Information Technology, Public Relations, Business Administration, Economics, Finance, Medical or any other related field. The equivalent of the same in working experience is also acceptable
The Communications Lead will be responsible for setting out a strategic and comprehensive communications plan, and driving its coherent delivery across internal and external communication media. The role will then deliver key communications activities, in collaboration with other leaders including but not limited to growth, partnerships, investor relations and recruitment
Responsibilities:
Communications Strategy
Publications & Public Relations (PR)
Brand Management
Requirement:
Working Environment:
Nigeria region, with opportunity for remote work
Remneration:
Competitive based on experience, includes guaranteed take home and performance bonus
Benefits:
Health cover, paid time off (vacation, parental leave, study leave), home service options and other benefits and perks.
Team & Reporting Line:
This role reports to the Head Marketing & Communication and manages a small team
Career Prospect:
Communications Lead --- Head Marketing & Communication --- CCO ---- CEO
Equal Opportunity Employer
“Helium Health is an equal opportunity employer, thus it is not biased in its employment to any race, colour, creed, religion, sex or physical disability.”
The Collections and Debt Recovery Manager will be responsible for planning the entire Collection Infrastructure for HeliumCredit business of the company. S/he will be required to integrate various existing mechanisms for Collection / recovery in Standard accounts and develop a comprehensive Collection system for the HeliumCredit product.
Responsibilities:
Build the entire Collections infrastructure for the company, preparation/drafting of Collections policy, procedures and guidelines governing collection activity.
Systems planning /Digitisation of Collections activity and effective monitoring of the portfolio, providing timely feedback to stakeholders with documented issues concerns, assisting with any needed development to ensure deadlines are met.
Achieve assigned recovery targets to contribute to the company’s financial performance, overseeing bottom-line metrics, including detailed strategic analysis, forecasting, and account placement.
Implement new strategies and tactics for reduction of delinquency/ NPL, liaise with external collection agencies/agents regarding collection and further strengthen relationships with customers for the purpose of aiding collections.
Analyze credit data, prepare reports and financial statements to determine the degree of risk involved in extending credit or lending money. Monitor performance of the loan portfolio and report to the key stakeholders on a periodic basis
Monitor the completion of any approved agreements including review from legal, sending, tracking and overseeing the execution of the agreements. Communicates agreement status to various levels of internal and external stakeholders.
Analyze delinquent loans, and determine when legal action must be taken, or collection agencies be utilized. Prepare annual reports concerning the status of the loan collection and uncollectible accounts.
Champion data gathering efforts for the team in evaluating any new requests from third party organizations that wish to execute new or amended agreements involving changes to Revenue Sharing, Networking or Sub-Transfer Agency agreements.
Provide feedback to Product and Engineering on improvements to our systems and opportunities for process automation.
Set clear goals and expectations for the team to improve collections and recovery performance. Measure performance, provide feedback, and hold team members accountable. Mentor and develop leaders and staff.
Any other related duties as required.
Requirement:
A minimum of 5 years of experience with at least 2 years in a managerial role. Similar experience in collections and debt recovery in a bank or other financial institution will be an added advantage.
Bachelor’s Degree in Accounting, Business Management or any other related field is required
An acumen for process adherence relating to regulator guidelines/compliance
Demonstrate service excellence.
Excellent organizational, analytical and time-management skills.
Sound knowledge of collection and recovery techniques
Familiarity with laws related to debt collection
Strong stakeholder management and communication skills.
Excellent negotiation skills
Motivated self starter with the ability to work independently with purpose and accuracy in a fast-paced environment
High proficiency in all areas of Microsoft Office including Outlook, Word, Excel and PowerPoint
We are on a mission to accelerate Africa’s transition to a technology and data driven healthcare sector. We are continually increasing our product offerings in order to multiply the value we deliver to our customers and healthcare stakeholders at large.
We are looking to hire Head, Credit Business who will oversee the Company’s loan portfolio, loan approvals, loan documentation and credit risk management. The job holder will provide support and direction to team members, and develop loan policies and procedures to ensure efficient operations.
Responsibilities:
Policies and Procedures
Set up the Credit Business Department. Identify, draft, develop and implement operational processes, policies and guidelines related to portfolio management, credit and other corresponding functions.
Ensure that business development and relationship management is done in accordance with the Company’s credit guidelines.
Work with senior management on the determination of overall loan portfolio composition and the management of concentrations.
Operations
Drive business plans and strategy. Launch new products in the market periodically to deliver on business growth strategy.
Exercise oversight of the internal credit risk review process for adequacy of risk ratings, regulatory compliance, loan policy conformance, and recovery of problem loans and the disposition of foreclosed assets.
Manage sector / industry specialists to forecast the economic climates, identify niche areas for credit growth, risk mitigation etc.
Build a good credit portfolio of corporate advances through high quality appraisal.
Take lead in bringing process changes for faster delivery and customer delight.
Develop a process to systematically and aggressively follow-up non-performing and unsatisfactory accounts in order to reduce exposure and maintain loss experience to a minimum.
Monitor and measure department performance with appropriate metrics.
Asset Management
Ensure credit expansion happens retaining the asset quality.
Manage underwriters, obtain insight for analyzing the credit condition of the borrower/sponsor and/or project and additional information related to the borrower relationship.
Monitor report on the overall portfolio, including and not limited to assessing asset quality, stress testing, industry and market analysis, asset allocation, reserves and non-performing loan analysis.
People Management
Manage, train, up-skill, motivate and retain team members to ensure a profitable outcome for all.
Mentor and coach team to ensure the success of Credit Services.
Requirements:
Minimum 10 years’ commercial lending experience including corporate or commercial account management, credit adjudication experience; underwriting of corporate, SME & retail products and services.
In-depth knowledge of end to end credit administration including processing of proposals, credit analysis, restructuring, syndication etc.
Strong understanding of operational, legal and credit risk across the full range of industries.
Strong project appraisal skills and ability to translate desired business concepts to actual processes for implementation.
Thorough understanding of local laws and regulator guidelines and procedures for Credit Facilities.
Entrepreneurial and fearless spirit, with great prospecting skills. Proven ability in developing strong relationships and partnerships with customers and relevant stakeholders.
Result-driven with an ability to think strategically and creatively with an innovative mindset that is constantly looking for ways to improve things.
Strong interpersonal skills with a collaborative and flexible work style. Willing to travel and engage with our customers at various locations
First degree in a relevant field from a reputable institution
The Partnerships Manager (Growth) will be responsible for managing our expansion efforts, building the organizational network through targeted outreach, developing and maintaining business relationships among business partners.
Responsibilities:
Sales & Business Development
Execute winning sales and business development strategies for Helium Health in order to drive sales and boost revenue.
Report and monitor performance against set targets. Identify and implement tactical measures to increase target sales across assigned segments and products.
Deliver proposals and presentations to new and existing customers towards creating new business opportunities that will boost company revenue; presenting the product clearly and convincingly to stakeholders, overcoming objections and closing sales.
Work with the Marketing team and other unit members to craft winning pitches that presents key selling points, features, and benefits while focusing on the customer's needs and expectations.
Manage relationships with key stakeholders across various healthcare providers, payers, and patients to boost business development activities.
Work with designed guidelines and framework for capturing the customer’s requirement to ensure that the appropriate solution for the customer is consistently presented.
Collaborate with the Service Delivery Team and clearly communicate all expectations of customers to ensure that projects are managed to deliver on time and to specification.
Reach out to existing and potential customers to present our product and service offering via telephone and various digital channels.
Track and document calls and sales; keeping an updated customer database and updating client records accordingly.
Business Research and Analysis
Gather information on market trends and data to aid the team’s development of growth strategies. Engage in the research and analysis of consumer behaviors, products, market trends, culture etc. and use the data to provide insight to improve the attractiveness of our product to potential and current customers.
Performance Management
Track metric-based goals and priorities for the team and communicate in periodic reports to management. Monitor changes in priorities and the resulting maximization of revenue. Ensure appropriate follow-through.
Drive, report and monitor performance against set targets. Identify and implement initiatives to increase target client engagement across various segments of the Health Private Sector.
Create and distribute daily sales performance reports/dashboard to management and sales teams
Review and reconcile sales data systems to ensure on-going accuracy
People Management
Manage team performance and development; mentor and coach report ensuring performance in the team is sustained.
Requirement:
Minimum 5 - 7 years’ sales / accounts management experience exceeding growth targets.
Experience in digital sales / telesales and selling enterprise software; specific experience selling healthcare enterprise solutions is an added advantage.
Resilient and result driven, with great prospecting skills. Proven ability in developing strong relationships and partnerships with customers and relevant stakeholders.
Ability to think creatively with an innovative mindset that is constantly looking for ways to improve things.
Strong interpersonal skills with a collaborative and flexible work style. Willing to travel and engage with our customers at various locations
A very good communicator. Strong presentation, listening, written and verbal skills.
Digitally savvy and proficient in the use of Microsoft Office and work productivity tools
First Degree in Marketing, Information Technology, Public Relations, Business Administration, Economics, Finance, or any other related field. The equivalent of the same in working experience is also acceptable
This role offers a competitive salary and a performance-based bonus in a collaborative work environment with a dynamic and diverse team. We also offer tremendous potential with a growing global organization.
Benefits
20 days holidays + public holidays
Enhanced Parental + Family Leave – 60 days paid Maternity Leave and 20 days paid Paternity Leave. Our Adoption Leave policy follows the same arrangements.
12 days paid Sick Leave
7 days volunteer days to participate for your favorite cause or sporting event
Pension Scheme
Private Medical Cover and Life Insurance
Robust Learning and Development Opportunities
Team-building activities and social events
Remote first orientation
Amazing team culture!
The Engineering Lead will be responsible for hiring and developing engineers. This role will interface with product teams and operations teams at Helium Health and will play a huge role in developing and executing the roadmap for Helium Health’s product expansion.
Responsibilities:
Work across Helium Health’s engineering teams to build scalable products that support our vision, from code architecture to end-user quality
Partner with product and design leaders to define both the long-term vision and strategy for the team and prioritize day-to-day operations
Work autonomously on critical, strategic problems on the roadmap and drive execution of effective solutions
Enable the engineering team to achieve high levels of productivity and performance
Engage in code reviews to ensure team members are contributing code that meets the short and long-term goals
Recruit. teach, mentor, coach and be a role model to other engineers and engineering managers. Develop and support engineers in their personal growth and career progression, creating a collaborative, inclusive and supportive team culture
Contribute to developing organizational programs that help shape our engineering culture and evolve our ways of working
Requirements:
You have a strong software engineering background with a minimum of 7 - 10 years software development experience
Strong Experience as a backend engineer or full stack engineer.
Demonstrated experience working with any of our technology stack - Elixir, NodeJS, React, AngularJS, Vue, AWS, Android, IOS
Experience working in an environment with heavy reliance on automated testing, CI and feature flags for periodic product release
Demonstrated experience and results in a similar team leadership role
Strong technical background with experience building, shipping and maintaining web and mobile applications and services
You can contribute to technology strategy and decisions and understand technical trade-offs and risks, and help prioritize work against product and business needs
You have a strong track record leading teams, building and fostering collaborative cultures that deliver complex, high-quality products
Ability to thrive in a high-growth environment requiring a high degree of autonomy and responsibility
Excellent communication skills, and can create alignment with product, growth, marketing, and customer support in a startup environment where changes are frequent.
You have excellent communication, coaching, mentoring, and teaching skills.
You have experience recruiting and promoting emerging talent
The Product Design Lead will be responsible for the user interface, its architecture, interaction, user research and visual design across platforms. S/he will define the product direction, own the design, execution, and measure ongoing improvements against short and long-term goals on multiple products.
Responsibilities:
Create a cohesive cross-product experience including contributing to a style guide and pattern library.
Partner with cross-functional partners to inform the digital product roadmap and drive product design strategy; establish standardized and collaborative ways for your team to partner with departments across the organization to advocate for product design principles in the decision-making process.
Responsible for the end-to-end design process, leveraging their product thinking, systems thinking, interaction design, visual design, and prototyping skills to deliver world-class experiences within schedule.
Hire, lead and grow a talented team of product designers; create an environment where designers can accomplish their best work.
Build relationships with cross-functional partners and executives to expand and deepen the organizational understanding of product design within Helium Health.
Use and evolve our design system in order to craft flows, prototypes, sketches, and high-fidelity visuals for your features. Identify opportunities where research can inspire, optimize or evaluate the design.
Actively participate and contribute to our design culture (ex: sharing work in critiques, mentoring, recruiting, and/or participating in Learning & Development courses).
Execute in a fast-paced environment with ambiguity.
Requirement:
6+ years of demonstrated experience setting the product design vision and leading a team to execute against, and optimize across, a portfolio of products, projects, and teams simultaneously, with a first degree or its equivalent diploma qualification.
Solid understanding of building usable, accessible, and modular designs that can scale to millions of users.
Experience in working and collaborating with diverse teams in a dynamic, rapid growth environment.
Experience working with Product Managers to develop the strategy and rationale for features.
Experience with prototyping as a means to explore and convey design solutions.
Excellent communication, presentation, and interpersonal skills including the ability to communicate design concepts clearly and persuasively across different audiences and varying levels of the organization
Experience with products that depend on understanding user workflow and visualizing data.
This role offers a competitive salary and a performance-based bonus in a collaborative work environment with a dynamic and diverse team. We also offer tremendous potential with a growing global organization.
Benefits
20 days holidays + public holidays
Enhanced Parental + Family Leave – 60 days paid Maternity Leave and 20 days paid Paternity Leave. Our Adoption Leave policy follows the same arrangements.
12 days paid Sick Leave
7 days volunteer days to participate for your favorite cause or sporting event
Pension Scheme
Private Medical Cover and Life Insurance
Robust Learning and Development Opportunities
Team-building activities and social events
Remote first orientation
Amazing team culture!
The Product Quality Lead will be responsible for developing, implementing, and maintaining a system of quality and reliability testing for the organization's products and/or development processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
Responsibilities:
Communicates quality standards and parameters to QA team, product development team, and other appropriate functions.
Identifies and sets appropriate quality standards and parameters for products.
Coordinates product testing processes and participates in product testing.
Work closely with other development & test teams to create and execute tests cases
Work with developers to triage defects to assist with speedy resolution and assure complete functionality of software applications.
Collaborate in an integrated agile software development team providing consistent communication and feedback amongst developers, testers, and product owners
Perform Test results analysis post execution of testing and provide feedback on areas of improvements in code.
Create and maintain test plans, a test environment, test data, and testing tools.
Work with development teams to consistent and efficient execution of existing manual and automated tests solutions as appropriate.
Maintain flexibility and strong working relationships with peers and management.
Requirements:
Minimum Bachelors’ Degree in computer science or similar field, plus minimum 7 - 10 years of experience in quality assurance, or an equivalent combination of education and experience.
Experience testing modern web application implementations.
Experience testing legacy applications.
Experience with web and mobile app test automation frameworks.
Experience testing REST APIs and web services.
Experience working in an Agile development environment.
Strong understanding of QA principles, methods, and processes.
Excellent documentation and writing skills.
Knowledge of software development lifecycle.
Ability to work across multiple teams and adjust to shifting priorities.
Familiarity with testing on mobile devices (iOS, Android).
Ability to work with Continuous Integration tools (Jenkins, Azure DevOps, Teamcity, etc.).
Strong organizational and communication skills.
Ability to collaboratively work in an Agile team environment.
Nice to have
Experience with cloud hosting – Amazon AWS, Azure, Heroku, etc.
Experience contributing to test automation frameworks using C# (Selenium, Calabash/Appium, TestNG, RSpec, etc.).
Experience writing/running database queries using SQL (MS SQL Server, PostgreSQL, MySQL, etc.)
Familiarity with open source libraries and tools.
Familiarity with DVCS (Git, Gitflow) and branching.
Proficient with Windows system essentials
Experience with API testing
This role offers a competitive salary and a performance-based bonus in a collaborative work environment with a dynamic and diverse team. We also offer tremendous potential with a growing global organization.
Benefits
20 days holidays + public holidays
Enhanced Parental + Family Leave – 60 days paid Maternity Leave and 20 days paid Paternity Leave. Our Adoption Leave policy follows the same arrangements.
12 days paid Sick Leave
7 days volunteer days to participate for your favorite cause or sporting event
Pension Scheme
Private Medical Cover and Life Insurance
Robust Learning and Development Opportunities
Team-building activities and social events
Remote first orientation
Amazing team culture!
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