Job Opportunities at Fort Knox Guards Ltd

Job Type: Day/Night Shift arrangement

Qualification: SSCE/OND/HND/B.sc

Experience: 2years

Job Field: ICT/Security

Role Requirement:

Monitoring of Guard Tour for effective patrol, SISO Management & Contact Centre Management.

Required Skills and Competence:

• At least two years' experience in a similar role
• Strong Computer literacy
• Good communication skills

Salary: N40,000

go to method of application »

Job Description

• To coordinate and oversee all operational issues
• Handle recruitment and deployment of guards
• Attend to operations meeting
• Plan and facilitate training of guard
• Respond to emergency issues (incidents) on client locations 
• Coordinate clients/ guards workforce and also interface with major clients
• Write incident / investigation report to client and FKG
• Carryout risk assessment survey of a location and write report on it
• Coordinate the activities, assignments & operations of Patrol supervisors
• Ensure that all guards employment documents data (credentials, guarantors, referees, addresses etc) are verified/vetted before deployment to clients
• Prepare patrol schedule and ensure that all locations are supervised and patrolled on daily bases.

Key Results Areas

• Recruitment & deployment of Guards
• Background verification of guards
• Patrol operations & supervision
• Periodic Training of guards
• Location risk assessment & reporting
• Ability to respond to client complaint and needs and close issues timely
• Ability to carry out investigation and close case within timeline

Qualification: University degree in any discipline, professional membership of Nigeria Institute of Industrial Security (NIIS) is an added advantage

Experience: 3 years security operations experience preferably in an industrial security company

Attributes: Very organized & pay attention to details, He must be proficient in the use of computer, strong analytical & problem solving skills

go to method of application »

Job Description

• Case management of enrollee complaints, diagnosis and treatment at the provider to ensure cost-quality of care balance is maintained
• Checking vetted claims for accuracy and correctness in line with diagnosis
• Evaluate the performance and reliability of Health Care Providers (HCP) by carrying out random spot checks on enrollees to corroborate claims by HCPs – ratio of 1:10 spot checks monthly
• Periodic checks on activities and processes of HCPs, by QA calls, visits or surveys to HCPS
• Analyze Provider reports for management information
• Provide managed care services
• Recognize and fix weaknesses in the system
• Manage all HMOs units to deliver on their deliverables daily
• Provide leadership and ensure that HCP meets quality checklist for onboarding
• Develop and implement necessary quality policy as guidelines for Provider manager department
• Implement quality checklist to follow to approve HCP into our network
• HCP/Enrollee Complaint escalations
• Courtesy calls on existing and prospective customers

Key Results Areas

• Quality Assurance
• Providers Management
• Case Management
• Client Relationship Management

Qualification and Attributes
Qualification: MBBS degree from a recognized university in Nigeria
Experience: 3-5 years’ experience in a recognized HMO. Experience in Providers Management, Claims Management or Client Relationship Management are key requirements for this role
Attributes: Leadership skill, very organized & pay attention to details, He must be proficient in the use of computer, strong analytical & problem-solving skills

go to method of application »

Location: Portharcourt

Job Responsibility:

• Develop sales leads and build up sales pipeline;
• Adjust strategic plan based on different sets of priorities, develop super merchants, merchant aggregators, individual small merchants accordingly:
• Sign up > 2 merchant aggregators monthly
• Deploy > 800 POS activated each month, mostly OPAY MINI (mPOS);
• Average GTV >2M per month
• Work closely with operation team on helping aggregators onboard merchants efficiently, in order to save our BD (field reps) resources; On-site visiting, training, onboarding assistance;
• Work closely with IT team on elaborating and delivering bespoke solutions for Super Merchants, including but not limited to POS & software, business loans, store & employee management, joint marketing, credit products;
• Be active in the market and focus on making visits, meetings and interactions to customers, focusing on client needs understanding and highlighting the value of our products and services;
• Collect client’s usage feedbacks, follow up with team and make sure the problems will be taken care of in a timely manner;
• Concrete KPI/OKR will be updated at the beginning of each month and the assessment will run at the end of the month. Work focus needs to be reviewed and adjusted accordingly; Bottom-out system, the last-grade might be laid off after 2 months of low performance.

Job Requirements:

• >4+ years’ experience in bank’s core sales position, like relationship managers, ideally focused on the SME segment;
• Comprehensive understanding of POS business, great understanding of agency banking and merchant scenarios;
• Extremely result orientated, hardworking, with strong track record of success;
• Good at drafting business/product/service proposal, delivering presentation, negotiating commercials and driving the conversation on the right track;
• Self-motivated and able to work independently to meet and exceed sales target;
• Able to analyze data and sales statistics and translate results into numbers and solutions.
• Be able to work under high pressure and intensity, can multi-task and accept necessary overtime.

go to method of application »

Role Requirement

Conducting background checks on guards and their guarantors/guards’ recruitment and database management

Required Skills and Qualifications

• OND/HND/B.sc in any field with a flair for numeracy and quantitative reasoning
• Two years’ experience in similar role
• Aptitude for the use of computer software / programme for data analysis, storage and presentation
• Good communication and interpersonal skills
• Attention to details and ability to follow up on tasks to completion.
• Excellent record keeping and documentation skills

Salary: N40,000