Job Opportunities at Clout Africa

The community manager will act as the liaison between the company and its audience. The community manager is the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement to build brand presence and trust that meets the company guidelines, both online and in-person.  

JOB RESPONSIBILITIES

• Plan and implement social media strategies to promote the brand recognition.
• Engage with the online community and respond to comments and requests.
• Analyze web traffic and relevant community metrics.
• Relay community feedback to the departmental head.
• Liaise with other departments to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency.
• Engage in online conversations with prospective and existing clients about our products and brand.
• Provide insights to our marketing team about industry, competitors, and relevant topics found online.
• Represent our brand at events and trade shows when needed.

REQUIREMENT

• Degree in Business, Marketing, and content management or any other related field.
• 2 years Experience using social media and digital savviness.
• Strong knowledge of common social media and online marketing trends to create campaigns that match the voice and behaviors of many users on those outlets.
• Exceptional written and oral communication skills.
• Good customer service and interpersonal skills.
• Proficient in word processing applications, spreadsheets, presentation software and social media management tools.
• Good judgment and problem-solving skills.

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Responsible for developing growth in the company through increased sales and customer acquisition.

Focus on generating sales leads, contact potential clients, and nurture existing customer relationships.

Work with clients to create solutions for their needs and consult throughout the sales process.

JOB RESPONSIBILITY 

• Identify and secure business opportunities, coordinate business generation activities, and develop customized targeted sales strategies.
• Build business relationships with current and potential clients.
• Understand client needs and offer solutions and support by answering potential client questions, follow-up call questions and respond to client requests for proposals.
• Collaborate with team members and departmental head to secure, retain, and grow accounts.
• Create informative presentations, present and deliver information to potential clients at client meetings, industry exhibits, trade shows, and conferences.
• Create and maintain a list/database of prospect clients, maintain a database (Salesforce, CRM, Excel, etc.) of prospective client information.
• Cold call, make multiple outbound calls to potential clients, close sales and work with the client through the closing process.
• Meet all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals.
• Maintain a pipeline of all sales administration using CRM software.
• Collaborate with team members on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.

JOB REQUIREMENTS

• Degree in Business, Marketing, or any other related field.
• Experience with lead generation and prospect management.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers.
•  Proficiency in MS Office.
• Persuasive and goal-oriented.
• Possesses an energetic, outgoing, and friendly demeanor.
• Able to professionally and confidently communicate with C-Level Executives.
• Excellent analytical and time-management skills.
• Demonstrated and proven sales results.
• Ability to work independently or as an active member of a team.