Job Opportunities at Brass Technology Nigeria Limited

Role

• We are looking for a strong senior product designer to help us continue to push the boundaries of what is possible.
• You’ll help define the product experience across all our platforms, partnering with product management, data science, and engineering to make sure we continue to lead and innovate by solving tomorrow’s financial inclusivity problems today.
• This is a role for a creative individual with excellent aesthetic judgment and willingness to collaborate within a team environment.
• You’ll help by progressing the overall Brass experience and you’ll also inspire and elevate the team by producing work that is always raising the bar and taking a user experience first approach to solving problems.
• Your work will allow our customers to feel delighted every time they use our product.

Responsibilities

• Design simple, elegant, data-driven, user-centric experiences that delight users
• Define the user experience, interactions, and user interface through user flows, information architecture, sketches and wireframes, and visual design
• Build functional prototypes to validate and test your designs
• Participate in user research and testing
• Look for opportunities to solve problems in unique and innovative ways
• Help maintain visual and brand consistency between all products and outlets
• Collaborate with stakeholders to translate business goals into unique product experiences

About You

• You have either a Bachelor's Degree (or equivalent) or a qualification in design from a reputable institution.
• You have at least 4 years of experience in fast-paced creative environments
• You are passionate about innovation, and what we are doing here at Brass excites you!
• You are able to convey design ideas via sketches, storyboards, high-fidelity mockups, prototypes, or animations
• You are a skilled storyteller and ‘conceptor’, with experience working in a multidisciplinary environment to develop concepts that delight customers and deliver business results
• You possess not just exceptional product design skills, but the ability to implement strategic and conceptual thinking as well
• You have a compelling portfolio of work that demonstrates high-quality design work that also tells a story that you are a deep design thinker
• You have strong information presentation (visual and written) skills
• You possess a breadth of cultural reference points
• You have experience with Adobe Premiere, After Effects, Sketch, Figma, etc.

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Role

• If you are both creative and strategic thinker passionate about developing high-impact products communications and customer engagement initiatives, this is the job for you!
• We are looking for an ambitious Product Marketing professional to join our team and help us take our sales and marketing process to a whole new level! Your goal will be to develop and implement the most profitable plans to position and promote our products.

Responsibilities

• Develop and execute an effective growth enablement strategy
• Develop buyer personas and positioning for our products
• Translate technical details into benefits for the user
• Craft compelling messages across marketing channels (landing pages, ad campaigns)
• Test marketing product features, releases and ad copy
• Evaluate projects using relevant KPIs and feedback from existing and prospective customers
• Work with our awesome customers to create case studies and customer success stories
• Find our evangelists through relationships with sales reps and via social media, then nurture them and help them promote our cause
• Perform competitive research and help position Brass to win more customers
• Collect and analyze data that supports our solutions in the market to buyers
• Work closely and build long-term relationships with product, product and growth teams
• Keep abreast with new trends and best practices in industry, sales and marketing especially within Africa.

About You

• You have at least 3 years of working experience in Product Marketing & market analysis
• You have an MA in Marketing, Communications or similar relevant field
• You have outstanding communication, presentation and leadership skills
• You have amazing organizational and time management skills
• You have sharp analytical and problem-solving skills with a keen eye for detail
• You are a creative thinker with a vision
• Background in design and copywriting is a plus
• You are deeply familiar with product marketing tactics (e.g. integrated marketing campaigns)
• You have a working knowledge of web analytics tools (Google Analytics, WebTrends).

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Role

• Are you a resilient leader who is passionate about continual improvement and has a sound understanding of the customer attention and retention process within the African markets?
• We are currently seeking a Head of Marketing & Partnerships who is driven, analytical yet creative – a data-driven person who can use technology to build and manage a comprehensive marketing strategy, while at the same time leveraging their keen eye for design to become the custodian of everything that makes Brass special.

Responsibilities

• Develop and manage a robust pipeline to successfully meet revenue targets within the African market.
• Develop and monitor Brass’s growth strategy for all stages in the funnel (marketing, sales, acquisitions), including defining a roadmap for each marketing channel and maintaining consistent sales activity year round
• Oversee all online marketing efforts (SEM/SEO, social media, email, blogs, ads, traditional media) and offline marketing efforts (agency, terminals, business development related events/functions etc)
• Oversee and ensure an efficient customer onboarding process and handoff to the Customer Success team
• Develop a system to track conversion rates and measure progress against goals, constantly looking to eliminate bottlenecks, improve processes, and introduce creative ideas and solutions that are quickly tested and evaluated
• Manage the growth team (marketing & sales) to coordinate and execute the strategy, providing incentives and inspiration to keep them energized and motivated, as well as the structure and support needed to reach targets
• Provide customer insight to the larger team by blending data with a deep understanding of user needs, habits, and perceptions developed through targeted interviews, usability studies, and customer feedback as they relate to the African market.
• Identify customer personas and translate outcomes into external messaging and communications
• Balance business goals and revenue targets with business outcomes and customer experience
• Communicate strategies and results to the Brass leadership team on a consistent basis

About You

• You are passionate about innovation, and what we are doing here at Brass excites you!
• You have a BSc.(MBA is a plus!) from a reputable university.
• You have recent experience using email marketing software and ad platforms such as Google Ads and Facebook Business Suite.
• You have at least 5 to 7 years experience in growth marketing, growth hacking, or sales leadership role.
• You have proven experience in setting, executing, and iterating a growth strategy especially within Africa.
• You have proven experience in scaling customer acquisition, activation, and retention while limiting costs and maximizing lifetime value.
• You have proven experience in building, leading, and managing a team of marketers and sales persons within Africa.
• You have proven experience in tracking analytics and exceeding sales KPIS.
• You have proven experience in online acquisition tactics and best practices within Africa.
• You are able to perform effectively in a fast-paced, cross-functional, dynamic, and ambiguous startup environment.
• You can effectively identify opportunities and roll up your sleeves to make them happen; you’re not afraid of getting your hands dirty
• You can think on your feet, try new approaches, and bounce back when things don’t go your way; you’ve got the perseverance without the ego
• You are able to influence others with your outstanding communication skills, and are confident pitching to anybody in any situation
• You can tie a customer’s wants and needs to a logical solution while being welcoming, understanding, and empathetic
• You can gather relevant data from multiple sources and translate it into insightful stories and tactical recommendations
• You stay up-to-date on the latest tools, best practices, and always strive to make processes more efficient and effective
• You are able to see the small details, the big picture, how things are now, and where we can go from here
• You understand the importance of data and knows how to collect and analyze data, as well as to glean and implement insights
• You have amazing leadership, funnel management, and organizational skills
• You have startup experience and/or entrepreneurial mindset.

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Role

• Brass is building the best banking experience to help business owners. We’re building a product that is fundamental to the SMB economy. We are new and rethinking for better everything so we can make life simpler, better for business people.
• We’re looking for a pragmatic & collaborative Risk Analyst to join our team to ensure that Brass can both grow and stay in control.
• Your role will focus on helping us understand and manage credit risk arising from all our current and new activities and products. This will include how we develop new products in borrowing, monitoring and repayment strategies.
• You’ll own projects within the Risk team and ensure it is delivering effective risk management at Brass. We’re looking for someone with solid knowledge of the credit risks that a bank is typically exposed to, and who cares deeply about our business and customers.

Responsibilities

• Developing and implementing Brass’s credit risk management framework, reviewing credit risk appetite metrics; adherence to policies and effectiveness of key controls; as well as undertaking key tasks in credit risk management on a day to day basis
• Owning and developing our Risk Governance practices, reviewing and challenging credit underwriting changes and making sure they follow the existing standards
• Owning end-to-end credit risk activities from acquisition to account management & collections
• Supporting our team and owning/contributing to key high-impact projects.
• Analysing the risks of new lending products, including monitoring and enhancing performance metrics.
• Helping us stay up to date with and meet regulatory expectations.
• Working with product teams to review new product initiatives and features
• Following up on incidents and audit actions and collaborating with teams to find solutions
• Building effective relationships internally to support risk assessments and to embed good control practices in the first line.
• Making risk meaningful and relevant to everyone at Brass, and sharing best practice in clear easy to understand language.

About You

• You are passionate about innovation, and what we are doing here at Brass excites you!
• You have at least 5 years of progressive experience in financial risk management
• You have previously been exposed to credit risk management either working in the first line or second line; or retail credit risk, including industry practices for overdrafts and other short-term lending products
• You’re great at analysing data, building graphs/models and looking for early indicators of trends
• You are hands-on, great at execution, and care about the day-to-day details.
• You are comfortable working in a fast paced environment where the day to day job differs.

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Role

• We’re looking for an experienced editor to help build the most influential business media network, and create content to help the most important stories of African entrepreneurs building the most enduring businesses on the continent.
• We aim to connect African entrepreneurs with relevant insights and content they need to grow into globally successful businesses. This is why we need someone who is both analytical and deeply creative to take our content efforts to the next level.
• As the Editor In Chief at Brass, you’ll operate on both tactical and strategic levels. On one hand, you’ll lead Brass’ entire content marketing production process, leading the media team, and working with several teams across the company to help use content to drive leads and deepen our relationship with specific groups of merchant categories. With access to thousands of some of the most successful businesses in Africa, as well as Brass’ proprietary databases, you will have a strong foundation on which to build.
• But just as importantly, you’ll help fundamentally shape the story of entrepreneurship in Africa. Our job is to help them win, and that includes telling their story to local, regional, and global audiences.

Responsibilities

• Lead Brass entire content marketing strategy end-to-end, from ideas, to execution, to distribution. You’ll create and manage the editorial calendar of SEO-optimized articles, events, videos, podcasts etc. and ensure a steady publishing and recycling cadence.
• Partner closely with the Communications/Marketing team to ensure that content is an important acquisition channel for our demand generation efforts. You’ll use content to nurture both prospective and existing customers through our growth loops.
• Hire and coach members of the Brass Media team, and build a strong network of third party creatives and freelancers.
• Monitor content engagement metrics to understand how well our content is finding new audiences, or contributing towards various business goals.
• Write stories and copy where needed.
• Direct the media team to support other teams within the company by line-editing company announcements to ensure they meet our brand and editorial standards.
• Build relationships with press to ensure that Brass narratives find wide reach.
• Amplify a culture of learning at Brass by sourcing a steady cadence of “how we built it” and domain expert content from team members.

About You

• You are passionate about innovation, and what we are doing here at Brass excites you!
• You are excited to build a large business media organization within Africa
• You have professional experience assigning, editing, and writing content for a B2B audience
• You are a master communicator, able to take complex ideas and articulate them in clear, compelling ways
• You have experience managing a team of creatives
• You understand that while content quality is vital, rigorous distribution is also critical
• You enjoy diving into the numbers to understand how content is performing, and why
• You are familiar with the audience development and distribution tactics of modern B2B digital media companies such as CB Insights, Bloomberg etc.
• You are highly organized and detail-oriented, able to manage multiple projects and timelines simultaneously
• You genuinely enjoy speaking with and supporting ambitious business owners in Africa in any way you can.