Job Opportunites at NewGlobe

The Manager, Supply Chain is responsible for overseeing inventory management, procurement, logistics, and warehousing for our entire network of schools across Nigeria and the support offices. 

You will be responsible for ensuring every school has adequate supplies as school staff are supported by being provided with the correct tech assets, learning materials and teaching supplies; For ensuring uniforms, and any other products are provided in a timely manner to parents who purchase them; And for both our Academies & Government Partnership schools - products are delivered in a timely manner, an accurate count of all learning materials and supplies is maintained; 

This is a high-impact role for someone who loves taking on challenges  - we support thousands of schools across Nigeria.

What You Will Do

• You will lead the charge to ensure we are getting the best pricing, that our goods are transported efficiently and cleanly, and that our warehousing activities are highly organised and architected for growth and rapid change.
• You will be building a world-class Supply Chain platform - and that requires you to be a hands-on leader who effectively manages a large, multi-functional team and proactively dives into the nitty gritty to improve processes and systems. You will need to be tough but fair to ensure that we build a zero-tolerance environment for any fraud and leakage. You will train, develop, and mentor your team, and provide clear, constructive feedback where necessary.
• You must be a team player - Supply Chain is deeply integrated with Operations groups, and you will interact with other teams frequently. You are singularly focused on building a better NewGlobe, regardless your title or department designation.

What You Should Have

• Strong background in Supply Chain management; deep knowledge of procurement, warehousing, logistics best practices. Experience is service industry will be ideal.
• At least 5+ years of post-undergraduate full time work experience in a highly operational supply chain at a company that grown rapidly
• Work experience in a fast-paced environment with ever-changing demands and priorities.  .
• Experience in process design, development and implementation
• Strong analytical skills and extensive experience in providing actionable insight to data
• Experience in working in a matrix environment and serving several internal customers 
• Excellent analytical, organizational, leadership, problem solving and strategic thinking skills
• Good written and verbal communication skills
• High integrity with zero tolerance for any unethical business practices

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You will be a passionate storyteller and have experience in visual communications across multiple channels including digital and non-digital platforms.

Our ideal candidate will have a background in creating content especially visual-related content including videos, and graphic design, and the ability to edit both photos and videos, development of online posts, and use digital tools.

This is a collaborative role working to help implement our internal communications strategy, and collect and share best practices and success stories. You will demonstrate excellent knowledge of a broad range of internal communication channels and tools and their use; and strong interpersonal skills. You will develop compelling and impactful content that showcases the breadth and variety of the work and people at NewGlobe. 

What You Will Do

• Support end-to-end development of communications campaigns, projects and deliverables, including executing communications strategy, writing/editing content, designing material for digital and print, photography, videography, editing of photos and videos, content management tools including google based intranet, graphic design and periodic updates of the intranet.
• Support the development and implementation of communication strategies, including general communications and employee-focused communications, in line with the organization’s vision, strategy and values.
• Maintain Internal communication channels, adapting and improving them in line with organisational goals 
• Help drive and execute internal communications (intranet, social media, email/text campaigns, sendinblue, word press, meltwater, google analytics, zoom etc.). As needed and in association with Information Technology (IT), help develop and implement an intranet/digital workplace that meets the communications needs of key internal stakeholders.
• Support the creation and management of a company Alumni platform
• Support the development and execution of internal communications strategies, tactics and deliverables, including the intranet, newsletters, town halls etc
• Maintain communications calendars and/or budgets for all critical internal communications campaigns

What You Should Have

• Minimum first degree in Communications or related field.
• Minimum of 3 years related experience in Digital Marketing, Graphic Design and Video Editing and Marketing Communications 
• Exceptional design and editing skills, writing, grammar and editing skills, and strong verbal interpersonal skills
• Experience in digital communications including intranet, video editing, email marketing tools, analytics
• Experience in executing virtual and physical company events including webinars, town halls and other events
• Proven ability to film, collate, produce and edit multimedia content; including video editing.
• Experience managing websites and/or working with websites and other technology vendors and consultants, including WordPress and Salsa Labs. 
• Experience using marketing/newsletter platforms for email distribution such as MailChimp
• Experience in collecting data from various sources, and ability to analyze and present findings clearly 
• Proven ability to prioritize and organize own workload effectively and efficiently and meet deadlines.
• Well-developed ability to work well with others as part of a team, provide support as required, and build and maintain effective working relationships.
• Attention to detail and accuracy in work. Strong time management and organizational skills.
• Demonstrated knowledge of various software packages such as Microsoft office, word press, sendinblue, meltwater, sprout social, Premier Pro etc.

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The ideal candidate is a multifaceted individual who will work closely with the VP, New Opportunities, as support and deputy to gain knowledge on how to launch and run a business. As a co-strategist, implementer, and  trusted advisor, the successful candidate will lead execution of operational and strategic initiatives for the VP, New Opportunities and the rest of the New Opportunities team. This includes during multiple co-current launches across different countries, the role of being deputised to lead a specific launch.  This is a highly operational hands-on and analytical role, involving intense programme and people management and broad  technical knowledge covering the entire business of launching a start-up in a new market: from project management, legal, teacher training and academics to operations, supply chain and people operations. The Senior Director, New Opportunities should have a proven track record of exceptional performance leading start-ups during a launch phase, or similar strategic initiatives and projects to completion.  

What You Will Do

• Act as one of the deputy leaders on the New Opportunities team, support, and potentially oversee entire launches, programmes, projects and budgets
• Provide leadership on both strategic and operational delivery 
• Operationally own and maintain the key documentation around launch programming, including but not limited to: ‘launch playbooks’, work plans, gantt charts, checklists and systems write-ups
• Identify issues and risks related to program implementation in a timely manner, and suggest appropriate program adjustments.
• Ensure the technical and methodological soundness of activities in collaboration with the VP, New Opportunities and other functional heads.
• Collaborate with colleagues to solve problems and build a learning environment within the organization.
• As and when directed by the VP, New Opportunities, lead and manage the program team – providing the vision, day-to-day coordination, resource management, and supervision required to accomplish project objectives and to deliver superior quality products.
• Ensure appropriate follow through on actions, decisions, and commitments made by the VP, New Opportunities by working with the parties responsible for implementation
• Deputize for the VP, New Opportunities as and when necessary

What You Should Have

• Bachelor’s degree essential, MBA (or Master’s) would be preferred.
• At least 9 years of progressively responsible experience working in project management and design in developing countries, preferably including experience in the state or country to which you will be assigned.
• At least 4 years of management experience, including direct supervision of professional and support staff and assembling teams working in multi-faceted roles including field based roles.
• A proven track record of excelling in the leadership of operational teams, as well as in design-thinking, process and system design and application, managing complex and inter-related functions, as this will be critical overseeing a large scale school system transformation.
• Prior experience within a fast-paced, high-growth, metric-driven operational organization will be an advantage.
• Excellent organizational skills, with keen attention to detail and ability to follow up systematically  on a broad set of initiatives and decisions 
• Strong willed, a fast learner and able to effect changes fast 
• Excellent presentation creation skills. Proficiency in Microsoft Excel, PowerPoint, and Word 
• At least one work experience that required highly independent work in an exceedingly  challenging environment 
• Strong management skills, leadership qualities, professional reputation, ability to build or access key contacts within the Ministry of Education or equivalent local and state regulatory bodies.
• Demonstrated ability to work effectively with government representatives, for-profit private sector entities, local community organizations, donors, consortium members and other stakeholders, at national and sub-national levels.
• Ability to flourish in dynamic, ambiguous environments 
• Ability to produce high quality work with very short deadlines, effectively prioritize work among  multiple competing demands, and adapt to unexpected work demands
• Respect and sensitivity towards cultural, gender, ethnicity and religious diversity.
• Prior work experience as a management consultant is a plus 
• Passion for our vision of democratizing the right for all children to succeed.

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As the Director, Internal Communications you will be a passionate storyteller and have worked at a senior level in communications for a high impact organization with global reach. You will have led internal communications across geographically and culturally diverse offices and programmes.

This is a collaborative role working to help drive and implement internal communications strategy, coordinate internal communications plans, collect and share best practices and success stories and provide strategic communications counsel to senior leaders. The role requires exceptional communication and presentation skills (both written and oral); experience and understanding of the evolving internal communications landscape and technologies as well as cross-cultural sensitivities.

You will demonstrate a strong track record of achievement in communications; excellent knowledge of a broad range of internal communication channels and tools and their use; strong interpersonal skills and an ability to influence across a broad range of internal audiences at all levels. You will develop compelling and impactful content that showcases the breadth and variety of the work and people at NewGlobe.

You will report to the Chief Corporate Affairs Officer. The role is based in Lagos, Nigeria.

What You Will Do

• Develop and implement, global and programme specific internal communication strategies and plans that engage, and inspire employees.
• Build an internal communications function that generates a sense of cultural excitement within the organisation and that inspires employees to actively participate in internal communications initiatives.
• Act as the lead internal storyteller; creating and crafting stories from across the organization that engage and inspire.
• Serve as a strategic communications partner and provide strategic counsel; developing messaging and internal presentations for organisational milestones and activities, key initiatives, and everyday activity in programmes, schools and classrooms. 
• Develop and oversee an effective internal content strategy using impactful storytelling that includes quarterly global update meetings; newsletters; and briefing sessions amongst other activities.
• Oversee and manage the global Intranet.
• Drive innovation in our internal communications, bringing in ideas and developing creative ways to inform, inspire and engage employees.
• Oversee and continuously monitor - and improve - the effectiveness of internal communication channels collaborating closely with the People team on employee engagement.
• Lead a small internal communications team.
• Occasional travel within our territories.

What You Should Have

• A Masters' degree. 
• 15+ years experience in communications in a high profile global matrixed organisation and experience of operating at a senior level in a global internal communications function.
• Experience of leading communications initiatives simultaneously across multiple programmes and markets.
• Proven ability to create compelling content for multiple channels ensuring that you are engaging with and reaching employees when and where they are available.
• Highly developed and proven creative skills to lead experienced internal communications teams with flair and innovation.
• Strong organizational and project management skills and the ability to influence internal stakeholders at all levels within the organisation.
• Excellent written and verbal communication skills combined with an ability to create real time messaging and stories for an internal audience.
• A strategic and analytical mind that assesses opportunities and risk to the benefit of the organisation and its programmes.
• Excellent project management and organisational skills in a communications context
• An extremely proactive and determined attitude.