Director, Internal Communications at NewGlobe

As the Director, Internal Communications you will be a passionate storyteller and have worked at a senior level in communications for a high impact organization with global reach. You will have led internal communications across geographically and culturally diverse offices and programmes.

This is a collaborative role working to help drive and implement internal communications strategy, coordinate internal communications plans, collect and share best practices and success stories and provide strategic communications counsel to senior leaders. The role requires exceptional communication and presentation skills (both written and oral); experience and understanding of the evolving internal communications landscape and technologies as well as cross-cultural sensitivities.

You will demonstrate a strong track record of achievement in communications; excellent knowledge of a broad range of internal communication channels and tools and their use; strong interpersonal skills and an ability to influence across a broad range of internal audiences at all levels. You will develop compelling and impactful content that showcases the breadth and variety of the work and people at NewGlobe.

You will report to the Chief Corporate Affairs Officer. The role is based in Lagos, Nigeria.

What You Will Do

• Develop and implement, global and programme specific internal communication strategies and plans that engage, and inspire employees.
• Build an internal communications function that generates a sense of cultural excitement within the organisation and that inspires employees to actively participate in internal communications initiatives.
• Act as the lead internal storyteller; creating and crafting stories from across the organization that engage and inspire.
• Serve as a strategic communications partner and provide strategic counsel; developing messaging and internal presentations for organisational milestones and activities, key initiatives, and everyday activity in programmes, schools and classrooms. 
• Develop and oversee an effective internal content strategy using impactful storytelling that includes quarterly global update meetings; newsletters; and briefing sessions amongst other activities.
• Oversee and manage the global Intranet.
• Drive innovation in our internal communications, bringing in ideas and developing creative ways to inform, inspire and engage employees.
• Oversee and continuously monitor - and improve - the effectiveness of internal communication channels collaborating closely with the People team on employee engagement.
• Lead a small internal communications team.
• Occasional travel within our territories.

What You Should Have

• A Masters' degree. 
• 15+ years experience in communications in a high profile global matrixed organisation and experience of operating at a senior level in a global internal communications function.
• Experience of leading communications initiatives simultaneously across multiple programmes and markets.
• Proven ability to create compelling content for multiple channels ensuring that you are engaging with and reaching employees when and where they are available.
• Highly developed and proven creative skills to lead experienced internal communications teams with flair and innovation.
• Strong organizational and project management skills and the ability to influence internal stakeholders at all levels within the organisation.
• Excellent written and verbal communication skills combined with an ability to create real time messaging and stories for an internal audience.
• A strategic and analytical mind that assesses opportunities and risk to the benefit of the organisation and its programmes.
• Excellent project management and organisational skills in a communications context
• An extremely proactive and determined attitude.