Job Openings at ZOA International

Location: Maiduguri, Borno

ZOA’s Programme in Nigeria

• ZOA started operations in Nigeria December 2016, supporting IDPs and returnees of Boko Haram affected states. In the selection of the beneficiaries, we pay careful attention to include the most vulnerable households. Continuously promoting community governance, inclusion, peace and stability in these fragmented and traumatized communities is a challenging but essential part of ZOA's programme.
• ZOA currently has full team in Borno State, respond to the critical needs in Food Security and livelihood and Water Sanitation and Hygiene (WASH).

Purpose of the position

• The MEAL Officer contributes to efficient and effective project implementation of all ZOA Nigeria projects. Main focus of this position is on activities related to high-quality monitoring of projects and internal and external learning. Besides, the MEAL officer is responsible for internal accountability within ZOA Nigeria, including PSEA and Complaint Response Mechanims (SRM) activities to guarantee accountability standards are met.

Key task and Responsibilities

• Develop high-quality Post Distribution Monitoring (PDM), price market monitoring reports for all cash-based projects.
• Develop high-quality WASH reports (e.g. KAP) for all WASH projects.
• Collect and share lessons learnt for all relevant projects in digital systems.
• Regular updating of risks, assumptions and project logframes (including beneficiary data) in ZOA digital systems.
• Regularly update CRM databases for all projects in digital systems and ensure timely response to complainants.
• Support the PGA and project teams to develop, update and use (digital) MEAL tools (household surveys, PDMs, FGDs, observation forms, CRM tracking tools, etc.)
• Support the Program Advisor (PGA) in preparing, maintaining, updating, compiling and sharing MEAL plans and activities for projects implemented in his area of responsibility, in close collaboration with the project team and Project Managers (PGM);
• Ensure timely availability of monitoring tools, databases and reporting templates to project teams including PGM, PGA.
• Support PGA to provide training to field level project staff on MEAL practices and methods.
• Perform other tasks as assigned by PGA

Contacts
External contacts:

• As directed by PGA
• ZOA beneficiaries

Internal contacts:

• ZOA PGM
• ZOA PGA
• ZOA field staff
• Other ZOA colleagues

Supervises:

• Any MEAL intern, volunteer

Competencies

• Identity: The candidate is expected to support the identity, vision, and mission of ZOA

Knowledge/experience

• Strong knowledge of and expertise in Microsoft Excel (e.g. data analysis, creating graphs etc) and Word software.
• Strong report writing skills.
• University education in a relevant field;
• Minimum 1 year experience in humanitarian projects especially WASH and cash based projects, preferably in a similar position;
• Strong written and verbal communication skills in English language;
• Good understanding of and engagement with the humanitarian context and the key principles of accountability, impartiality, neutrality, independence and cooperation;
• Ability to operate as part of a team in a multi-cultural, value-driven work environment, and to perform tasks with sensitivity to the local culture;
• Ability to manage own workload and deadlines, and maintain ethical and professional conduct;
• Willingness to travel within ZOA areas of operation.

Skills/Attitude:

• Data analysis skills (both quantitative and qualitative)
• Report writing skills
• Organized and eye for detail
• Pro-active
• Able to manage stress and pressure
• Ability to work within a team.

Special circumstances:

• Frequent field work required

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Location: Monguno, Borno

ZOA’s Programme in Nigeria

• ZOA started operations in Nigeria December 2016, supporting IDPs and returnees of Boko Haram affected states. In the selection of the beneficiaries, we pay careful attention to include the most vulnerable households. Continuously promoting community governance, inclusion, peace and stability in these fragmented and traumatized communities is a challenging but essential part of ZOA's programme.
• ZOA currently has full team in Borno State, respond to the critical needs in Food Security and livelihood and Water Sanitation and Hygiene (WASH).

Purpose of the position

• The WaSH Assistant supports the Project Manager WaSH in the implementation of WaSH project activities in Maiduguri, Nigeria. He/She will report to the Project Manager WaSH on the progress of his/her activities. The position is based in Munguno, ZOA Nigeria.

Key Tasks and Responsibilities

• In close collaboration with the WASH officer and Project Manager, plan, organize and carry out daily hygiene promotion activities within ZOA area of interventions in line with agreed work plans, strategies and methodologies.
• He/she will conduct the hygiene promotion sessions in the targeted areas including the hygiene promotion sessions addressing the children to help them acquire safer hygiene behaviour.
• Assist the WASH officer/Project Manager in implementing the behaviour change methodologies including (PHAST) and CHAST for the WASH programs.
• Assist in conducting the WASH assessments to determine scope of work, resource requirement and estimated cost, including in the identification public health risks in the community.
• Take part in the identification of beneficiaries for the WASH activities
• Participate in the conduct of Knowledge, Attitude and Practices (KAP) and other household surveys
• Contribute to weekly and monthly reports and other ad hoc reports to meet donor and internal requirements; maintain an accurate reporting and data management of activities (including an updated attendance sheets for hygiene promotion sessions).
• Support transportation and distribution of hygiene promotion materials and other in kind WASH supplies.
• Assist in organizing and conducting trainings to community mobilizers to carry the conversation around water in the community on water safety and safe sources (the use of only chlorinated water); water handling (including storage of drinking water at household's), water usage and management; and potential contamination/pollution in the environment, associated with flooding, water logging and drainage problems
• Participate in the development of information, education and communication (IEC) materials relevant to the context; with appreciation of cultural norms and beliefs.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to ZOA and to not jeopardize its humanitarian mission;
• Develop key productions to increase ZOA’s communication within local communities in Maiduguri to promote program activities and increase awareness and acceptance;
• Any other task relevant to the position as requested by the WASH officer or WASH Project Manager.
• Any other duty that is reasonably consistent with the key tasks of the function.

External contacts:

• Community members and community leaders;
• Vendors and contractors;
• Any other stakeholders in project implementation at community level;

Internal contacts

• Project staff;
• ZOA office staff;

Competencies
Identity:

• The candidate is expected to support the identity, vision, and mission of ZOA.

Knowledge/experience

• Minimum of Diploma in Environment Health Science, Water Engineering or WASH related course from recognized institution.
• At least 1-2 year's previous experience in implementing hygiene promotion
• Knowledge of SPHERE minimum standard, humanitarian principles and protection mainstreaming in WASH intervention
• Strong competence in English, hausa, kanuri and or Shuwa Arab will be an added advantage
• Proven skills in computer programs (Word, Excel; minimum)
• Strong interpersonal and communication skills
• Excellent skills in report writing and meeting date lines
• Demonstrated ability to work in volatile environment.

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Location: Munguno, Borno

ZOA’s Programme in Nigeria

• ZOA started operations in Nigeria December 2016, supporting IDPs and returnees of Boko Haram affected states. In the selection of the beneficiaries, we pay careful attention to include the most vulnerable households
• Continuously promoting community governance, inclusion, peace and stability in these fragmented and traumatized communities is a challenging but essential part of ZOA's programme.
• ZOA currently has full team in Borno State, respond to the critical needs in Food Security and livelihood and Water Sanitation and Hygiene (WASH).

Purpose of the Position

• The WASH Technical Engineer is responsible to support and supervise the implementation of the WASH hardware components in Monguno, Borno State
• He/she will participate in conducting continual review of the designs and functionality of the water supply systems (and other water points) to ensure efficient operation as well as reliability and safe water distribution.

Key Tasks and Responsibilities

• Provide assistance to the Project Manager in the day-to-day management of project activities
• Contribute to Project Cycle Management, including technical design, formulation, budgeting, integration with programme planning, writing, monitoring and reporting within the programme area;
• Ensure that water quality test results are in line with the Government and WASH Sector standards
• Make sure that WASH technical specifications and procedures based on Government and WASH Sector standards are adhered to during project design and implementation.
• Ensure protection mainstreaming in all WASH project implementation which include but not limited to site selection to borehole and latrine constructions.
• Facilitate the conduct of training for community volunteers on the maintenance and minor repairs of WASH facilities;
• Contribute in field research, needs assessments, evaluations etc, from time to time, as directed;
• Develop weekly and monthly work plans and reports. Participate in beneficiaries’ selection process to identify eligible households to benefit from project activities.
• Coordinate closely with the Monitoring and Evaluation Team to ensure smooth access to beneficiaries and vendors
• Support the Identification of WASH technical staff training needs and provision of practical on job trainings tailored to the identified needs
• Ensure that the beneficiaries’ are educated to speak and be heard through the Complaints and Response Mechanism (CRM);
• Submit weekly and monthly work plans and reports
• Perform any other task relevant to the position as requested by the WASH project Manager
• Perform any other task reasonably consistent with the key tasks of the function as requested by the WASH project Manager

External Contacts:

• Community members, community leaders and community-based organizations;
• Relevant government authorities on a provincial/district and local level;
• National and international NGOs including the UN, ICRC, etc working in ZOA’s target areas;
• Any other stakeholders in project implementation at community level;

Internal Contacts:

• Project staff
• ZOA field office / country office staff

Competencies
Identity:

• The candidate is expected to support the identity, vision, and mission of ZOA

Knowledge/Experience:

• Degree/HND in Water/Civil Engineering, or other WASH-related fields from a recognized/accredited institution
• Proven working experience of at least year in project implementation, especially within the WASH Sector with knowledge of WASH hardware (maintenance & repairs);
• Affinity with relief work and International NGO’s;
• Knowledge of SPHERE minimum standard, humanitarian principles and protection mainstreaming in WASH intervention
• Ability to write clear and concise reports;
• Knowledge of project cycle management (PCM) and humanitarian principles;
• Excellent in English in reading, writing and speaking;
• Excellent spoken and written command of local language including Hausa and Kanuri;
• Good computer skills (Excel, Word);

Skills/Attitude:

• Good verbal and written communication skills;
• Good networking skills;
• Good planning and organizational skills;
• Accuracy;
• Flexibility and adaptability;
• Able to work under pressures and meet deadlines;
• Pioneering qualities (taking initiative);
• Result-oriented in a team approach;
• Ability to work individual as well as in a team;
• Ability to work in a multi-cultural setting;