Job Openings at Youverify Incorporated

Location: Yaba, Lagos

Job Description

• Youverify is looking for a Sales Operations Analyst that will enhance the effectiveness and productivity of our sales development
• Support the development of sales and operations strategy, understand priorities and execute operational plans.
• Optimize sales and operational efficiency through innovative thinking, process improvement and system enhancements and best practice sharing
• Engage and work with aligned operations teams and lines of business to more effectively achieve data needs and analysis results.
• Apply quantitative analysis and data visualization to tell the story behind the numbers.
• Ability to understand, create, and deliver top-quality, audience-appropriate communication.
• Assist the sales team in understanding process bottlenecks and inconsistencies to implement data enrichment processes to improve sales team’s performance.
• Develop and maintain sales analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the sales and executive leadership teams.
• Drive process improvement and manage all aspects of CRM including workflow, reporting, data integrity and maintenance.
• Process orders and support sales teams with planning and operational tasks.
• Apply data cleansing techniques to improve the quality and accuracy of contacts and accounts databases and develop processes and methods for acquiring new names to our database

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Location: Yaba, Lagos

Job Description

• Youverify is looking for a Sales Development Associate who will consistently provide superior customer service to clients by designating their requirements and aims within the group to ensure quality sales.
• The role involves remote and face-to-face sales-based communications with customers. Growth and success are measured by your performance and capacity to meet quotas.
• You will be required to develop a rapport with clients to support new and repeat business possibilities.

Responsibilities

• Promptly and professionally answer calls and marketing inquires with the number one goal being to provide an exceptional and personalized customer experience.
• Qualify prospective clients via phone, live chat on our website and email - with the goal of qualifying leads efficiently and accurately.
• Accurately record customer information and details of correspondence in CRM.
• Listen and respond appropriately in all interactions with prospects and clients by researching, problem solving, and resolving issues that might arise.
• Demonstrate high standards of professionalism and integrity by consistently adhering to YouVerify Sales processes and policies.
• Maintaining a strong working knowledge of products & services and company policies & procedures.
• Discovering new business contacts and closing the sale
• Performing sales prospecting activities on a routine basis
• Providing competitive market feedback

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Location: Yaba, Lagos

Job Description

• Youverify is looking for a Product Marketing / Growth Specialist to lead our outbound and inbound marketing activities. You’ll be responsible for presenting our products in ways that will strengthen our brand and boost sales.

Responsibilities

• Develop and collaborate on campaign strategies while working with our creative partners to create beautiful images and excellent copy that drive results.
• Execute ongoing experimentation of messaging, offer and creative, and use performance data and experiential knowledge to draft new experiments aimed at result improvements
• Manage multiple client timelines and deliverables while communicating and escalating speed bumps and delays with internal and external partners. Follow and analyze market trends to position products
• Develop product marketing strategies (pricing, advertising, product launching)
• Craft compelling messages across marketing channels (landing pages, ad campaigns)
• Work with various teams (design, content, acquisition, product, sales) to implement strategies
• Test marketing product features, releases and ad copy
• Evaluate projects using relevant KPIs and feedback from existing and prospective customers
• Build on product messaging that sets new products apart from others in the market to give them a unique selling point
• Communicate the vision and value of new products to the sales team and develop sales tools that facilitate the selling process
• Plan and participate in the launch of new services and products which involve several different departments
• Brief the press and PR teams about new products
• Obtain insights into customers' usage of current products, untapped opportunities and buyer personas, through interviews, surveys, focus groups and sales data
• Agree timelines and deadlines for the development of new products with product management, engineering or manufacturing departments
• Use market research data to establish product pricing
• Create content such as case studies, videos, website copy and blog posts
• Speak and present about products to both external and internal audiences
• Propose and keep within a budget
• Research competitor offerings