Job Openings at the International Institute of Tropical Agriculture (IITA)

Reference No.: IITA-HR-NRS2021-005
Location: Ibadan, oyo
Recruitment Type: National (3-year renewable contract)
Contract: 3 year renewable contract

Duties

• Deploy applications to end-users such Enterprise Resource Packages (ERP) including related add-ons;
• Adopt Information Technology Infrastructure Library (ITIL) best practice in handling incidents or requests to the ServiceDesk via telephone, email, or end-user portal (Sysaid)
• Perform small-scale custom application programming/improvement/bug fixing, using e.g., C#, sql server, bootstrap, JavaScript and similar technologies/languages and occasionally revise database replication and design;
• Troubleshoot both technical and operational related issues from end-users
• Assist users on functional matters related to the applications, notably ERPs related to travel management, vehicle request and annual employee appraisal system;
• Provide functional/configuration related support on SharePoint related solutions;
• Perform general system software maintenance and upgrade;
• Test fixes to ensure incident has been adequately resolved and thereafter develop knowledge base articles for end users;
• Perform any other duties as may be assigned by the supervisor.

Qualifications

• B.Sc / HND in computer science or similar or related field with a minimum of three (3) years’ experience performing similar or related in a well-structured organization.
• Experience on ERP’s will be an added advantage.

Competencies:
The ideal candidate must have:

• Good knowledge of most common programming languages with good customer support orientation.

Remuneration
We offer highly competitive salary with equally attractive benefits and excellent working conditions in a pleasant campus environment.

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Ref: IITA-HR-NRS2021-004
Location: Ibadan, Oyo
Recruitment Type: National (2-year renewable contract)

Duties

• Receive calls, route calls, take messages and manage the Director’s schedule and ensure it is updated regularly as the required.
• File and retrieve corporate records, documents, and reports.
• Research and collect data to prepare documents for review and presentation by Executives.
• Develop templates for data collection as requested by the Executive.
• Make travel arrangements, hotel bookings and ensure the necessary visas and travel documentation for the Supervisor’s trips.
• Prepare for physical, virtual meetings and accurately record minutes of meetings.
• Handle visitors to the office of the Executive.
• Read and analyse incoming memos, submissions, and distribute them as needed.
• Perform office duties that include ordering supplies and manage records database.
• Prepare Travel Authorization (TA) and expense reports; make purchases using the Oracle system, reports, memos, letters, and other documents.
• Use OSRA to make fund transfers and other requests.
• Provide general administrative support to the Director and the Directorate.
• Perform additional related duties as may be requested by the Supervisor.

Qualification

• BSc / HND in Secretarial / Business Administration or related field with a minimum of four(4) years’ experience in a well-structured organization.

Competencies
The ideal candidate must have:

• In-depth understanding of entire MS Office suite.
• Experience as a virtual assistant.
• Ability to organize a daily workload by priorities.
• Ability to meet deadlines in a fast-paced quickly changing environment.
• A proactive approach to problem-solving with strong decision-making skills.
• Professional level of verbal and written communications skills.
• Good customer service skills, ability to deal with all levels of visitors, requestors, and must be a good team player.

Remuneration
We offer highly competitive salary with equally attractive benefits and excellent working conditions in a pleasant campus environment.

Click here for more information (PDF)