Job Openings at Reliance HMO

Description

• We are looking for an ambitious and result-oriented genius to join our clinical team as a Nurse to help provide top-notch medical care to our clients.

Responsibilities

• Undertake an initial intake of patient history and physical exam to appropriately triage patients.
• Collect and tag specimens exactly as outlined in each medical requisition.
• Develop effective collection techniques as they relate to groups such as paediatric and geriatric patients.

• Properly package each specimen and ensure that every specimen is delivered to the laboratory on time.
• Maintain an organized and clean work area based on state health laws and the guidelines of our medical organization.
• Answer patient questions regarding collection techniques and offer additional resources on the collection process if a patient request them

Requirements

• 2 years experience in Mid-wifery or Nursing
• Registered nurse with license to practice.
• Comfortable using basic technology including laptops and tablet devices.
• Proven experience of success in a multidisciplinary team
• Ability to provide patient counselling and advising in multiple relevant languages is a plus.
• Candidates must reside around Ejigbo

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Description

The administrative assistant will serve as a friendly face for a clinic that strives to treat every patient as a VIP. The successful candidate will be friendly, engaging, and helpful with strong communication skills.

• Schedule clients and patients for appointments, health education sessions and on-site events while demonstrating politeness, courtesy, and professionalism.
• Triage patients in need of medical assistance and alert medical staff
• Organize transportation as needed by the medical and non-medical team.
• Use computer systems to accurately, document, locate, modify, and retrieve data which includes patient data, claims, invoices and stock keeping etc
• Receive and respond to routine and urgent requests for assistance from and for patients, families, staff, and others via tickets, phone, SMS, social media, and emails 
• Maintain key organizational documents in soft and hard copies immaculately in adherence with filing systems  
• Demonstrate effective telephone and email communication techniques/etiquette
• Document and invoice customers as applicable and follow up on payments and manage petty cash records transparently
• Securely and confidentially collect, retrieve and share patient records and enter data for medical or administrative reporting

Requirements

• Minimum of BSc/HND in a related field
• Similar experience in a role related to front desk work, customer service and administrative skills particularly in a healthcare field is a plus
• Computer skills and ability to navigate Microsoft Office tools including Word, Excel and Outlook
• Excellent problem solving, conflict resolution, and customer service skills 
• Excellent verbal and written communication skills
• Highly organized, detail-oriented, self-directed, and goal-driven
• Experience with bookkeeping and basic accounting processes is a plus.
• Comfortable working 8am-8pm shift on week days and on weekends when on shift