Job Openings at PalmPay

Key Responsibilities:

1. Content Creation & Optimization: Develop and optimize various promotional copies and advertising content, including but not limited to social media posts, email marketing campaigns, and ad copies, to enhance user acquisition and engagement.
2. User Insight & Strategy Optimization: Systematically collect and analyze user feedback and behavioral data to gain insights into user needs and pain points. Continuously refine user experience and growth strategies based on data-driven conclusions.
3. Growth Campaign Planning & Execution: Actively participate in planning and executing user growth initiatives (e.g., acquisition, activation, retention campaigns). Take ownership of campaign performance and ultimate growth targets (e.g., user base, activity metrics).

Qualifications:

1. Bachelor's degree or above, preferably in Marketing, Communications, Statistics, or a related field.
2. Proven experience (2+ years) in user growth or card operations, digital marketing, or product operation.
3. Results-oriented, with strong self-motivation and problem-solving abilities, thriving in a fast-paced environmen

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We’re looking for a User Growth - Card Services Manager to drive card product adoption, user acquisition, and engagement across our platform.

Key Responsibilities

• Lead growth initiatives to increase user acquisition, activation, and retention for PalmPay card products.
• Manage end-to-end card operations — from issuance and activation to transaction monitoring and customer experience.
• Develop and execute promotional campaigns to boost card usage and spending.
• Collaborate with cross-functional teams (marketing, product, and analytics) to improve user journey and engagement metrics.
• Analyze data to identify growth opportunities and optimize performance.
• Ensure compliance with regulatory requirements and operational standards.

Requirements

• Bachelor’s degree in Marketing, Business, Finance, or a related field.
• Minimum of 3 years’ experience in user growth, digital marketing, or card operations (preferably in fintech).
• Strong analytical and problem-solving skills.
• Proven ability to design and implement data-driven growth strategies.
• Excellent communication and collaboration skills.
• Self-motivated, results-oriented, and comfortable working in a fast-paced environment.

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Role Summary:

The L&D Officer will support the design and delivery of learning programs across the organisation. The role involves assisting with training coordination, basic facilitation, content updates and brief conversational assessments to understand employee motivation and alignment.

Key Responsibilities

• Assist in conducting short conversations with employees/candidates to understand their motivation and cultural fit.
• Support planning and coordination of training sessions and onboarding programs.
• Help update and maintain learning materials, manuals and training records.
• Assist in basic facilitation of internal training sessions or workshops.
• Track attendance, feedback and learning progress for reporting purposes.
• Work with the HR/L&D team to support learning initiatives and projects.

Requirements:

• 1–3 years experience in Learning & Development, HR or Training support role.
• Good communication and interpersonal skills.
• Detail-oriented, organised and willing to learn.
• Passion for employee development and continuous learning.
• Full of energy and enthusiastic

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The Team Lead, Compliance Health Check will be responsible for overseeing regular and ongoing compliance assessments across all business units, and product lines to ensure continuous adherence to regulatory requirements, internal policies, AML/CFT/CPF standards, data privacy obligations, and operational integrity.

Key Responsibilities:

• Lead and coordinate all compliance health check activities across business lines.
• Design the annual Compliance Health Check Plan aligned with the company’s risk-based compliance strategy.
• Develop assessment tools, checklists, and control evaluation templates.
• Review and validate reports prepared by team members before submission to management.
• Escalate material compliance breaches or systemic control failures to the Chief Compliance Officer.
• Liaise with regulators and auditors (External and Internal) during compliance reviews and inspections.
• Provide training, mentorship, and technical guidance to the team.
• Present quarterly health check summaries to the Risk and Compliance Committee.

Qualifications & Experience

• Bachelor’s degree in law, Finance, Accounting, or related field.
• Minimum of 6–8 years in compliance, risk management, or internal audit (preferably in banking or fintech).
• Strong knowledge of regulatory requirements, AML/CFT/CPF frameworks, and data protection laws.
• Certifications such as CAMS, ICA, or CFCS are an advantage.
• Excellent analytical, reporting, and stakeholder management skills.
• Strong negotiation and communication skills, both verbal and written.
• Detail-oriented with a strategic approach to risk assessment.
• Experience liaising with regulators, LEAs, and managing cross-functional teams