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We started as an e-commerce company in Nov 2016 from a faulty samsung tab whose battery lasted only 30mins. One Year later we realised that only 4% of payments were made using the debit card for fear of falling victim to card frauds. 96% of payments were made via direct fund transfers. To address this - in 2018, we launched Ojirehprime card which is a prepai...
Description
We are looking for an experienced Project Manager to manage organization of key client projects. As our project manager, your job will be to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. You will be the go-to person for everything involving a project's organization and timeline. Project Manager Duties Specific project manager responsibilities include developing detailed project plans, ensuring resource availability and allocation and delivering every project on time within budget and scope. Project Manager Requirements Project managers should have a background in business skills, management, budgeting and analysis. You should be an excellent communicator and comfortable managing multiple tasks. you also need to be a team player and have a problem-solving aptitude.
Responsibilities
Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to track progress Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
Ensure that all projects are delivered on-time, within scope and within budget Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to track progress Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to track progress Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
Ensure resource availability and allocation Develop a detailed project plan to track progress Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
Develop a detailed project plan to track progress Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation
Create and maintain comprehensive project documentation
Requirements
Proven working experience as a project administrator in the information technology sector Solid technical background, with understanding or hands-on experience in software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Solid organizational skills including attention to detail and multi-tasking skills Strong working knowledge of Microsoft Office PMP / PRINCE II certification is a plus
Solid technical background, with understanding or hands-on experience in software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Solid organizational skills including attention to detail and multi-tasking skills Strong working knowledge of Microsoft Office PMP / PRINCE II certification is a plus
Excellent client-facing and internal communication skills Excellent written and verbal communication skills Solid organizational skills including attention to detail and multi-tasking skills Strong working knowledge of Microsoft Office PMP / PRINCE II certification is a plus
Excellent written and verbal communication skills Solid organizational skills including attention to detail and multi-tasking skills Strong working knowledge of Microsoft Office PMP / PRINCE II certification is a plus
Solid organizational skills including attention to detail and multi-tasking skills Strong working knowledge of Microsoft Office PMP / PRINCE II certification is a plus
Strong working knowledge of Microsoft Office PMP / PRINCE II certification is a plus
PMP / PRINCE II certification is a plus
Description
We are looking for an experienced Back-end developer to join our IT team. You will be responsible for the server side of our web applications. If you have excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you. As a Back-end developer, you’ll work closely with our engineers to ensure system consistency and improve user experience. Ultimately, you should be able to develop and maintain functional and stable web applications to meet our company’s needs.
Responsibilities
Participate in the entire application lifecycle, focusing on coding and debugging
Write clean code to develop functional web applications
Troubleshoot and debug applications
Perform UI tests to optimize performance
Manage cutting-edge technologies to improve legacy applications
Collaborate with Front-end developers to integrate user-facing elements with server side logic
Gather and address technical and design requirements
Provide training and support to internal teams
Build reusable code and libraries for future use
Liaise with developers, designers and system administrators to identify new features
Follow emerging technologies
Requirements
Proven work experience as a Back-end developer
In-depth understanding of the entire web development process (design, development and deployment)
Hands on experience with programming languages like Java, Ruby, PHP and Python
Working knowledge of CMS framework
Familiarity with front-end languages (e.g. HTML, JavaScript and CSS)
Excellent analytical and time management skills
Teamwork skills with a problem-solving attitude
BSc degree in Computer Science or relevant field
Description
We are looking for a highly qualified Legal Counsel to oversee the legal aspects of our business. You will safeguard our reputation by guaranteeing that the company strictly follows law guidelines and give legal advice to management about all relevant issues. The successful candidate will effectively ensure legal conformity and minimize probability of exposure.
Responsibilities
Give accurate and timely counsel to executives in a variety of legal topics (labor law, partnerships, international ventures, corporate finance etc.)
Collaborate with management to devise efficient defense strategies
Specify internal governance policies and regularly monitor compliance
Research and evaluate different risk factors regarding business decisions and operations
Apply effective risk management techniques and offer proactive advise on possible legal issues
Communicate and negotiate with external parties (regulators, external counsel, public authority etc.), creating relations of trust
Draft and solidify agreements, contracts and other legal documents to ensure the company's full legal rights
Deal with complex matters with multiple stakeholders and forces
Provide clarification on legal language or specifications to everyone in the organization
Conduct your work with integrity and responsibility
Maintain current knowledge of alterations in legislation
Requirements
Proven experience as a Legal Counsel in business environment
Excellent knowledge and understanding of corporate law and procedures
Full comprehension of the influences of the external environment of a corporation
Demonstrated ability to create legal defensive or proactive strategies
High degree of professional ethics and integrity
Sound judgement and ability to analyse situations and information
Outstanding communication skills
BSc degree in Law or J.D. degree
MA or BSc in Business Administration will be considered an advantage;
Description
We are looking for a Community-oriented Support Associate (CSA). A CSA, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSAs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSAs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
Manage large amounts of incoming phone calls, emails. Follow communication procedures, guidelines and policies Take the extra mile to engage customers
Identify and assess customers’ needs to achieve satisfaction by building sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
Follow communication procedures, guidelines and policies Take the extra mile to engage customers
Take the extra mile to engage customers
Requirements
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Responsibilities
Build, grow and scale strategic partnerships that improve revenue
Develop a growth strategy focused both on financial gain and customer satisfaction
Conduct research to identify new markets and customer needs
Arrange business meetings with prospective clients
Promote the company’s products/services addressing or predicting partnership objectives
Prepare partnership contracts ensuring adherence to law-established rules and guideline.
Requirements
Proven working experience as a business development manager, sales executive or a relevant role
Proven sales track record
Experience in customer support is a plus
Proficiency in MS Office and CRM software (e.g. Salesforce)
Proficiency in English
Market knowledge
Communication and negotiation skills
Ability to build rapport
Time management and planning skills
BSc/BA in business administration, sales or relevant field
Responsibilities
Set digital marketing strategies using all necessary tools (e.g. website, emails, social media and blogs)
Research products, services and current strategies to identify new opportunities
Analyze web traffic metrics and suggest solutions to boost web presence
Monitor SEO/SEM, marketing and sales performance metrics to forecast trends
Build strong clients relationships through social media interaction
Keep up-to-date with our audience’s preferences and proactively suggest new campaigns
Liaise with Marketing, Sales, Design and Content teams to optimize customer experience and ensure brand consistency
Identify advertising needs
Establish best practices in digital marketing
Stay up-to-date with digital technologies developments
Requirements
Proven work experience as a Digital marketing strategist or Digital marketing manager
Demonstrable experience with SEO/SEM and CRM software
Experience implementing and optimizing Google Adwords campaigns
Solid knowledge of web analytics tools like Google Analytics
Hands on experience with online marketing tools and practices
Familiarity with web design and HTML
Excellent verbal and written communication skills
Strong analytical and project management skills
Description
We are looking for a (Human Resources) HR Generalist to join our team and implement various human resources programs. HR Generalists have a broad knowledge of human resources functions, from hiring to onboarding and from employee compensation to evaluation. If you have a passion for HR, are familiar with labor law and look to kickstart your career in the field, this is the place to be. Your role as an HR Generalist will be far from one-dimensional. You’ll undertake a wide range of HR tasks, like organizing trainings, administering employee benefits and leaves and crafting HR policies. You will use Human Resources Information Systems to ensure all employee records are up-to-date and confidential. And you’ll also act as the main point of contact for employees’ queries on HR-related topics. The goal is to ensure the HR department’s operations will be running smoothly and effectively to deliver maximum value to the organization as a whole.
Responsibilities
Administer compensation and benefit plans
Assist in talent acquisition and recruitment processes
Conduct employee onboarding and help organize training & development initiatives
Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
Promote HR programs to create an efficient and conflict-free workplace
Assist in development and implementation of human resource policies
Undertake tasks around performance management
Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates
Organize quarterly and annual employee performance reviews
Maintain employee files and records in electronic and paper form
Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
Ensure compliance with labor regulations
Requirements
Proven experience as an HR Generalist
Understanding of general human resources policies and procedures
Good knowledge of employment/labor laws
Outstanding knowledge of MS Office; HRIS systems (e.g. PeopleSoft) will be a plus
Excellent communication and people skills
Aptitude in problem-solving
Desire to work as a team with a results driven approach
BSc/BA in Business administration or relevant field
Additional HR training will be a plus
Description
We are looking for an experienced Talent Acquisition Manager to help our company find and retain excellent employees. You will be entrusted with an ongoing quest to discover talent, build a strong employment brand and ensure great relationships with both candidates and employees. To excel as Talent Acquisition Manager, we expect you to be experienced in full-cycle recruiting and employment branding. You should have a sharp eye for talented people and a steady commitment to help them find success in our company.
Responsibilities
Determine current staffing needs and produce forecasts
Develop talent acquisition strategies and hiring plans
Lead employment branding initiatives
Perform sourcing to fill open positions and anticipate future needs
Plan and conduct recruitment and selection processes (interviews, screening calls etc.)
Take steps to ensure positive candidate experience
Assist in employee retention and development
Supervise recruiting personnel
Organize and/or attend career fairs, assessment centers or other events
Use metrics to create reports and identify areas of improvement
Requirements
Proven experience as talent acquisition manager
Experience in full-cycle recruiting, sourcing and employment branding
Understanding of all selection methods and techniques
Proficient in the use of social media and job boards
Willingness to understand the duties and competencies of different roles
Working knowledge of Applicant Tracking Systems (ATS) and databases
Excellent communicator
Well-organized
A leader and strategic thinker
BSc/BA in business administration, human resources or relevant field
Description
We are looking for Relationship Managers (RM's) to create long-term, trusting relationships with our customers. The Relationship Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Relationship Manager's also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel. If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas. Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.
Responsibilities
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as need
Requirements
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
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