Job Openings at MacTay Consulting

Job Responsibilities

• To meet OHS, construction, build quality, productivity, and efficiency targets.
• To manage any welfare requirements of the civils/cabling/splicing gangs.
• To liaise with local authorities and residents as appropriate to ensure compliance with local requirements prior to and during any construction.
• To ensure that the correct liaison with local authorities and residents has taken place and any local requirements are adhered to.
• To attend any meetings as required, on-site or at the local authorities' premises.
• To provide technical expertise and be the single point of contact/escalation on all aspects of fibre build and construction; this includes all civils (including re-instatement), cabling and splicing/testing activities, plus production/completion of associated (as-built) documentation within agreed timescales;
• To manage and track the build/construction team deliverables, ensuring compliance with OHS, contract obligations, and achievement of SLAs and KPIs.
• To deliver the agreed monthly site audit documentation and implement any corrective action/continuous improvement plans.
• To provide regular progress updates of individual jobs to the fibre services teams as required.
• To be an on-call supervisor (scheduled as part of the agreed rota) to manage any fibre network maintenance call outs to satisfactory resolution. This includes providing regular reports and customer updates.

Key Accountabilities

• Manage sub-contract teams on-site to construct high quality FTTX and B2B fibre networks in the UK; including project/site induction, work schedules and ongoing project communication, such as toolbox talks, stand down meetings and OHS requirements.
• Ensure and assure safe systems of works are followed and adhered to for the entire duration of the work/project.
• Provide real time point of escalation for field staff and the civils/cabling/splicing gangs to resolve any issues and problems in a timely and professional manner; Assist with clearing and resolving any issues on site.
• Ensure that the gangs complete work safely and in a timely and professional manner to agreed timescales, project processes and procedures.
• Setup and manage an effective quality control and "right first time" verification process for fibre build/construction by internal and third-party teams.
• Deliver network build/construction programmer to agreed quality of service and financial targets.
• Ensure all permit conditions are being met on site.
• Keep accurate daily records of works planned and issues encountered.
• Keep up to date on fibre services deployment and construction innovations in the UK to drive improvements in cost, quality, innovation, efficiency, and deadlines.

Requirements / Key Skills

• Experience of UK fixed and cable operator network build guidelines and ways of working, including GPON, FTTX and HFC networks
• Knowledge of The New Roads and Street Works Act, 1991 (NRSWA), and its ancillary legislation and the various Codes of Practice
• Accreditation to NRWSA Supervisor level; Have a first aid qualification and ideally trained to Site Supervisor Safety Training Scheme (SSSTS) level
• Knowledge of HSG47 "Avoiding danger from underground services", together with all OHS requirements and applicable laws
• Excellent understanding of fibre network architectures and network topologies
• 5+ years of network build experience in the UK fibre services industry or civils industry
• Knowledge of FTTx topology including mixed networks with GPON, G.Fast, VDSL, HFC, DOCSIS
• Knowledge of available passive components applicable to FTTx networks and FTTx deployment technologies.
• Experience conducting quality control of fibre engineering build/construction
• Experience of managing OSP civils operatives and cabling/splicing engineers
• Understanding of OSP network build key drivers affecting cost in OSP network roll outs
• Ability to work as part of an on-call rota, including night work as part of a 24x7 SLA
• Demonstrates active listening skills with customers and internal teams
• Good knowledge of network build from exchange/head end to customer premises
• Good knowledge of CDM Regulations and up-to-date working knowledge of related legislation
• Good knowledge of private wayleave and customer consents
• Knowledge of the catalogue of HAUC & NJUG published advice notes.
• Knowledge of the various trench excavation methods, including but not limited to manual digging, top-cutting, mechanical trenching, narrow trenching, mole-ploughing, directional-drilling
• Good knowledge of backfill & reinstatement materials & their associated HAUC approval status.
• Good knowledge of the traffic management Code of Practice
• Good knowledge of TMA and permitting/noticing legislations.

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Job Description

• Responsible for wireless project delivery, such as guiding equipment installation, eNodeB configuration and core network configuration.
• Provides guidance for installation teams to install wireless devices on the site and ensures that the installation complies with standards.
• Responsible for the configuration, commissioning, and troubleshooting of new eNodeB sites.
• Communicate with TD about the delivery progress, issues, and help-seeking requests.
• Co-ordinate with TAC for the resolution of critical issue. Always escalate SR ticket on eCare system, whether he/she can solve or not and monitor it until solved. Close the ticket within SLA.
• Be on standby 24/7 for remote support as required.
• Able to summarize, explain and upload troubleshooting cases.

Requirements
Qualification and Experience:

• 1 or more years of experience in mobile communications industry
• Get HCIP-LTE certification.

Technical Skills:

• Good knowledge of Huawei wireless eLTE equipments(eNodeB, eOMC910, eCNS210, eMDC/eUDC);
• Good knowledge of Huawei wireless terminals (EG860, EP820, EM720);
• Good knowledge of eLTE Broadband Trunking Solution.
• Know network elements of Huawei vender in one or more Non-wireless domain.
• Ability to multi-task and work in a high-pressure environment.
• Experience with wireless hardware Installation and Configuration (like eNodeB);
• Basic data analysis and problem analysis capabilities to find out cause and provide solution.

Other Professional Skills:

• Customer oriented approach and good negotiation skills
• Good verbal and communication skills
• English and an additional language (either Chinese or local language).

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Job Responsibilities

• Delivery and maintenance of site power products.
• Project delivery and maintenance of solar power plants.
• Deliver and maintain data center L1 projects.
• Deliver and maintain the network management system for energy products.
• Provide training for channel partners.

Qualifications and Experience

• Experience in project delivery and network maintenance of energy products.
• Get HCIP-DCF certification.
• University specialization in Electricity.

Technical Skills:

• Have 2+ years work experiences on energy area.
• Independently deliver and maintain energy products.
• Have general knowledge of L1 systems of the data center, such as the fire extinguishing system, HVAC system, power system, and water supply and drainage system.
• Complete the layout design of small-sized data centers.
• Have the ability about the delivery of small projects.

Other Professional Skills:

• Customer oriented approach and good negotiation skills
• Good verbal and communication skills
• English and an additional language (either Chinese or local language)
• Powerful problem-solving capabilities.

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Job Responsibilities

• Overall Manager of Transmission team in Back Office.
• Manage all Transmission Back Office Activities.
• Ensure Management reporting on NOC and participate in Management Meetings.
• Conduct or participate in recruitment interviews for selection of personnel.
• Identify training needs and make provisioning arrangements.
• Maintain compliance to all the processes related to NOC.
• Improve skill of Transmission team by training and experience sharing.
• Be on standby 24/7 for remote support as required.
• Perform Second Line Maintenance support for all Transmission NEs and associated elements.
• Solve the problems within SLA based on the contract between the company and customers.
• Able to summarize, explain and upload troubleshooting cases.
• Co-ordinate with TAC for the resolution of critical issue. Always escalate SR ticket on iCare, whether he/she can solve or not and monitor it until solved. Close the ticket within SLA.
• Performance management monitor network and provide KPI Reports using N.M.S System.
• Ensure all agreed contractual and non-contractual performance KPI's are reported and delivered as per the HU Business model.
• Setup up and ensure conducting Weekly governance management setup with customer and addressing all issues in issue log as per agreed timelines.
• Proactively making improvement / Handling plans for 1). All KPI's not meeting the SLA/WLA's; 2). handling of special events; 3). regulatory performance and guideline adherence; 4. Network Security implementation.
• Daily monitoring of the networks.
• Taking corrective action accordingly.
• Ensure preventive maintenance.
• Checking repeated outages.
• Implementation of audit tracker.
• Ensure standardization of processes and changes as agreed with the customer incorporated, educated, and complied to by Transmission team.
• Sharing findings of other critical issue.
• Provide support to circle team and ensure getting timely KPI outage, SLA, and site signoff.
• Ensure Spare parts availability through customer and SPMS department.

Qualification and Experience

• Experience in project delivery and network maintenance of transmission network products, including WDM or SDH/MSTP products is priority
• HCIE-Transmission or HCIP-Transmission certificates is priority

Other Professional Skills:

• Customer oriented approach and good negotiation skills
• Good verbal and communication skills
• English and an additional language (either Chinese or local language)
• Powerful problem-solving capabilities.

Technical Skills:

• Have 3+ years’ work experiences on transmission area.
• Have a proficient command of the installation, commissioning, and routine maintenance of DWDM and MSTP products.
• Be proficient in using U2000/NCE, routine maintenance and inspection.
• Have a basic command of the features, service planning and configuration, and service cutover MOP of DWDM and MSTP products.
• Have a basic command of the SD process and CS process for routine maintenance of transmission network and products.
• Good communication skills, service awareness, teamwork spirit, and good execution ability.