Job Openings at Kyosk Digital Services

Role Purpose

• Evaluate the efficacy of business processes, internal controls and risk management procedures currently in place and make recommendations on how to improve internal controls and governance processes. The position holder will use various tools to diagnose and highlight inefficiencies in the SOPs, policies and day to day transactions of the company.
• He/she will conduct and direct audits and ongoing reviews of organization controls, operating procedures and oversee compliance with policies and regulations to review and appraise the soundness, effectiveness and proper application of all internal controls and compliance procedures.

Key Responsibilities:

• Internal controls framework: Lead the development and implementation of the internal controls & risk management framework and policy. Continuously review and monitor existing
• systems to improve their effectiveness and increase the organization’s process maturity levels. Develop operational capabilities to ensure the company can survive adverse effects; lead diagnosis and highlight inefficiencies, fraud and revenue leakage.
• Risk Management: Test the controls set by the organization’s management (for vulnerabilities) and give recommendations on how to mitigate against risks. Participate in end-user testing of applications, systems and dashboards pointing out any inconsistencies or variations from the business requirements. Develop key risk indicators for the business;
• advise management on enterprise risk; continually identify new and emerging risks facing the company and maintain an up-to-date risk profile. Quantify the probability & severity of the
• current and emerging risks.
• Operational Efficiency: Conduct regular reviews of the internal controls system to ensure that necessary modifications and improvements are identified and made on time. In
• partnership with Line Managers develop appropriate robust mitigation actions on gaps
• identified. Align the ERP to business processes by advising the technology department from a control and process optimization standpoint.
• Internal Audit: Evaluate the application of internal operational guidelines/manuals, identify deviations and recommend appropriate changes whenever necessary. Develop and maintain the internal audit procedures to ensure that best practice is taken into account and that the audits address specific areas of Internal controls & risk management.
• Compliance: Ensure that Line Managers and key staff in control functions are well aware of the company's Standard Operating Procedures (SOPs) and processes and drive adherence to the SOPs.
• Reporting: Compile and discuss reports detailing findings, implications and recommendations for system improvements. Prepare comprehensive regular and special reports to the leadership team in the business, highlighting identified gaps. Deliver relevant material information to all relevant stakeholders. Expand data sources & collection to populate control and process optimization reports.
• Training: Oversee the organization of regular training and awareness for the staff on the
• Internal control process to develop an understanding of the same. Document and report
• material changes affecting the company’s internal control system to help ensure that the
• framework is reviewed, maintained and improved appropriately.

Minimum Qualifications & Desired Skills

• A bachelor’s degree in Business or related field;
• An MBA is an added advantage;
• At least 5 - 6 years in internal controls and risk management;
• Knowledge and appreciation of internal controls, finance or risk management;
• Adept in process management;
• Proven understanding and application of internal controls management frameworks;
• Proficiency is any statistical software will be an added advantage;
• Critical understanding in the establishment and operation of internal control mechanisms;
• Proven track record of working with cross-functional teams;
• Ability to make presentations and lead workshops with ease;
• Ability to articulate complex ideas in an understandable manner.

Competencies & Skills:

• Strong Financial Acumen;
• Strategic Orientation;
• Business Acumen;
• Detail Orientation;
• Analytical Thinking;
• Stakeholder Management;
• Investigative mindset;
• Output oriented;
• Tech Savvy.

go to method of application »

Job Purpose:

Provides overall coordination and management of loss control and security Staff at the assigned Warehouse. He/she is in charge of ensuring effective Loss Control Management systems and reporting at the branch and ensure optimization of all security inputs.

Key Performance Indicators (KPI’s)

• Effective shift management and supervision of all loss control & security staff in the store.
• Proactive approach towards loss minimization.
• Timely capturing and submission of branch loss control comprehensive reports.
• Propper implementation of company standard operating procedures especially security-related.

 Duties and Responsibilities:

• Supervises all loss control and security staff in the assigned warehouse to ensure the company rules, policies and standard operating procedures are always followed by everyone.
• Identify hazards and security risks in the warehouse and raise them to management for necessary action.
• Train your team and always keep it motivated and focused on attaining set goals and beyond.
• Conduct  third-party vehicle inspections on weekly basis and maintain records for the same.
• Reconcile all TRQs as will be shared from HQ against branch records and submit report on any matters arising on daily basis.
• Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.
• Investigate known or suspected internal & external theft, or vendor fraud.
• Collaborate with law enforcement agencies to report or investigate crimes within the assigned branch.
• Testify in civil or criminal court proceedings when called upon by management.
• Conduct store audits to identify problem areas or procedural deficiencies e.g. alarm system, perimeter walls, store arrangements, CCTV etc.
• Identify and report merchandise or stock shortages/stock-outs to the warehouse management team for necessary action.
• Maintain documentation or reports on loss prevention-related incidents.
• Perform covert surveillance and of areas susceptible to loss, such as receiving areas, Dispatch areas, stock room, refuelling areas, and driver delivery points.
• Prepare and submit written reports on loss control investigations as they arise.
• Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms or locks and shutters.
• Conduct third checks on stocks being delivered by suppliers to detect or deter any form of collusion to under-receive.
• Identify and report safety concerns to maintain a safe working environment for all employees.
• Form, chair and maintain a fire and safety team in the warehouse
• Maintain confidentiality of proprietary information for the company
• Report all unethical behaviour in the warehouse to the company top management.

Job Requirements:

• A Diploma in security or criminology or any other related course
• Computer Literacy is mandatory.
• 2 years experience in loss prevention or security industry
• FMCG Distribution outlet set up that involves a lot of goods and vehicle movement. Data and all dispatch documents are displayed and maintained on a digital platform thus this heavily requires conversance with IT.

Skills & Competencies:     

• Leadership skills
• Computer skills
• Detail-oriented, preventative outlook and vigilant
• Good physical condition, as this position may require a lot of walking and standing
• Team player
• Strong verbal and written communication skills
• Observational and Analytical skills
• Interrogative skills
• Understanding safety processes and procedures
• Ability to respond well to emergency situations
• Good character beyond reproach, high integrity and a clean criminal record
• Can Work under minimal supervision
• Objective mind and result oriented
• Must be physically fit.
• Must Uphold proper personal grooming