Job Openings at Interswitch

Department: Risk Management Group

Job Description

• To oversee the Administration of the Interswitch's day-to-day Cyber Security activities such as security incidents and events monitoring, response, investigations and review of security policies on Interswitch's security solutions.
• To execute Security Operations Centre (SOC) strategy with reference to information security and IT risk management programme.
• To review reports, consolidate information and produce comprehensive regulatory processes and procedures.
• To communicate urgency of compliance with regulatory requirements and timeliness of reported information.
• To report breach incidents to Security Operations Centre Manager and provide support in reducing vulnerabilities.

Responsibilities

• Implement required security measures such as firewalls or message encryption, monitoring performance to notify security experts of any problems
• Review logs and events for possible threats or intrusion intents and support implementation of required security measures such as firewalls and message encryption
• Analyse business processes and workflows to identify bottlenecks and redundant security breach tasks and execute processes enhancements to increase output efficiency
• Document fraud configurations for banks and merchants, suggest controls to be implemented and adopt a sequence of activities that allows for optimal efficiency and effective coordination
• Support the reporting and minimization of security threats, breach incidents, conduct thorough assessments and mitigation
• Support the SOC Manager in reviewing investigations after the incidents and suggest improvements to avoid similar vulnerabilities
• Oversee the work of the SOC Representative.

Operational Compliance:

• Develop knowledge and understanding of Interswitch 's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards
• To communicate urgency of compliance with regulatory requirements and timeliness of reported information
• Obtain authorisation from SOC Manager for any exceptions from mandatory procedure.

Data Collection, Analysis, Insights and Reporting:

• Use data management systems to access specific information as and when required
• Interpret advanced and predictive analytics data, and identify possible threats or breach intents through the use of specialised software tools and functionalities
• Extract and combine data to generate standard reports
• Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats
• Develop weekly progress reports which include activities progress against set timelines, key risk and control indicators, and overall improvements on current processes and procedures that minimise relevant risks and submit reports to Security Operations Centre Manager.

Stakeholder Management and Customer Service:

• Support stakeholder engagement by arranging actions, meetings and events
• Attend meetings led by Security Operations Centre Manager, along with relevant stakeholders and acquire client needs and fraud risk processes and execute risk and mitigation activities in line with communicated requirements
• Build and maintain long-term relationships with contractors, clients, consultants and subcontractors in operational risk ecosystem
• Provide a quality service to customers while dealing with complex queries and investigating and resolving customer problems.

Requirements

• First Degree in Computer Science or Information Technology.
• Professional certifications like CISSP, PMP-GIAC, GSEC.
• At least 5 years' experience in the same or related role.

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Department: Purepay

Job Description

• Design and manage platforms that can be used by multiple consumer facing products.

Responsibilities
Platform Design and Management:

• Responsible for the design of new platform services
• Responsible for the management of Postilion services and FinCard platforms
• Define platform specification and share with all stakeholders
• Establish milestones and execution of new platform features
• Define the components of the solution, and work with developers to ship it
• Maximizing product value by balancing technical constraints and a differentiated product for customer’s benefit
• Contributes to the work of the Product Manager as they define a product differentiation strategy.

Execution and Delivery:

• Gathers, manages, prioritizes and ensures the product backlog is visible to all
• Define the product backlog and create actionable user stories for the development teams
• Defines iterations and user stories
• Ensures each story has the correct acceptance criteria
• Ensures close collaboration with the development team
• Works closely with engineering and quality assurance and core technology to ensure the right customer problem is solved
• Access the completed user stories to make sure the work fulfils the acceptance criteria.

Tracking & Improvements:

• Work closely with the monitoring and analytics team to track platform performance and address issues were required
• Tracks product releases impact on existing platform services
• Work closely with the respective internal groups to ensure new services can be operationalized
• Follow progress of work deliveries and address production issues
• Prioritizes defect or bug resolution.

Requirements

• First Degree in Sciences / Engineering.
• ITIL, PMC, Agile would be added advantage.
• 1 - 4 years experience in the same or related role.