The HeRoN Senior Capacity Building Officer (Senior CBO) will report to the HeRoN Project Manager in the state of assignment. S/he will be work closely with health facility staff, community structures and LGAs to ensure implementation of HeRoN health system strengthening approaches and initiatives and ensure activities are aligned with the States Strategic health Plans and Health Sector priorities. The position holder must maintain collaborative working relationships established among key government structures and officials. The position requires experience with government health care system, Experience of working in partnership with or directly with the Ministry of Health, Ability to plan and collaborate with States & LGAs, and the Ability to collaborate with a wide range of stakeholders through coordination and consultation. S/he will work directly with Program field staff from Consortium partner organizations (AAH and SFH) and Consortium technical program officers.
Major Responsibilities
Program Management, Technical Quality, and Strategy
- Provide Capacity Building needs support and on the Job mentoring/coaching to the MOH Staffs at the facility level to ensure that Health System strengthening initiatives are implemented according to the approved project work plans and in accordance with donor requirements.
- Lead in coordinating the delivery of a comprehensive quality primary health care package at the facility and LGA level
- Track the performance of the project activities and targets against the expected results, and coordinate with the LGA and facility to fast track implementation process to ensure the project is progressing towards the set deliverables
- Conduct joint monthly review of facility performance using standard facility monitoring tool to ensure facilities are supported to meet the criteria for readiness to deliver comprehensive Primary health care package
- Conduct joint ISS in collaboration with state primary health care development agency and LGA, develop action plans based on findings of the ISS and provide technical support to the LGA and the facility to improve on the plans.
- Provide capacity building and on-job coaching to Facility staff on reproductive, maternal
- neonatal, child, and adolescent health Antenatal care, delivery care, postnatal care, family planning counseling, STI counseling and treatment, post-abortion care and SGBV services in supported facilities, nutrition activities with emphasis on improving quality of care
- Support the roll out of implementation of the PDIA and organization development plans
- across IRC supported facilities and LGAs
- Activate or Reactive and ensure functionality of WDCs across supported LGAs and provide on the Job mentoring and capacity building to enable them provide oversight to the facility activities
- Monitor the activities of CHIPs and identify gaps in community activities and strengthen referrals from community to facilities for coverage.
- Support the CHIPs and CEPs, WDCs to meet regularly (on a monthly basis to discuss success, challenges, and draw action plan and ensure follow up and implementation of the plans)
- Support health facility-level reporting by providing on the job mentoring and reviews of data collected from the entry points for consistency and quality and flag any discrepancies to the LGA’s and States M&E staff for improvements
- In line with the communication strategies of the consortium, ensure visibility of the project
- and project strategies at field level
- Support collection of stories and photographs that demonstrate the positive impact of the project
- Support in all logistical preparations for project activities, working in close collaboration
- with IRC Supply Chain and Finance teams.
- Follow-up and track action plans from stakeholder meetings (Produce and archive meeting minutes and reports)
- Support field assessments and dissemination activities as required
- Strengthen state and LGA systems for procurement and supply chain management and inventory management of health commodities.
- Support the redistribution of tracer commodities between facilities in Borno and Yobe states to other to avoid Stock Out. Participating in routine quality control audits of all drugs in stock at the health facilities supported together with the LGA LMCUs.
- Technical support to/and/with M&E teams to collect appropriate baseline data over the life of the project
- Support the facilities and LLMCU to Compiles and submits periodic LMIS reports
- Support the facilities and LGA LMCU to appropriately forecast and quantify commodity needs of the facilities/LGA.
- Ensure that all required health inventory checks are conducted, and all variances reconciled
- Perform any other related tasks as may be assigned by the line manager
Coordination & Representation:
- Participate in technical Coordination meetings at the LGA and the State levels, as required.
- Facilitate the planning processes at LGA levels, to ensure an inclusive approach that engages stakeholders and communities to reflect health needs in the local context
- Jointly planning with stakeholders and organizing community-level and facility-level meetings
- Participate at program coordination meetings with consortium and implementing partners
- Coordinate with other consortium partners program staffs to ensure harmonization of implementation of activities at field level
Qualifications
- Graduate Health professional (Nurse, Clinical or Medical Officer), or any other relevant health related field with public health/system strengthening and Governance background.
- Post-graduate training in public health, added advantage
Work Experience:
- Minimum 3 years of professional experience, of which 1 - 2 years in health system strengthening, or in humanitarian/development settings
- Experience in local governance, social accountability, public administration, institutional development, public-sector capacity building or related technical areas highly desirable.
- Knowledge and understanding of governance in service delivery, particularly in health, highly recommended
- Previous work experience with INGO, especially with project planning and reports writing, is an added advantage
- Have experience in general management (including financial and budget management, logistics management, etc.)
- Familiarity/ knowledge of operational contexts (Yobe States)
Demonstrated Technical Skills:
- Background in situation analysis, Health System strengthening, health assessments M&E and program implementation.
Demonstrated Managerial/Leadership Competencies:
- Flexible, diplomatic and have ability and willingness live and work under pressure of workloads
- A mature person of high professional discipline and moral integrity, proactive and able to work under stress as the situation may dictate
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Scope of Work
The HeRoN project manager will report to the HeRoN senior project Manager. S/he will be responsible for working with the Yobe State ministries, departments and agencies and local government health authorities to ensure implementation of HeRoN health system strengthening approaches and initiatives is in line with the States Strategic health plans and Health Sector priorities. Maintain collaborative working relationships established among key government officials, The position requires experience working with government health care system, Experience of working in partnership with or directly with the Ministry of Health, Ability to plan and collaborate with States &LGAs, and an Ability to manage a wide range of stakeholders for collaboration, coordination, and consultation. S/he will work collaboratively with program managers from other HeRON implementing partners (AAH and SFH) to achieve harmonize concept, approaches and capacity buildings at states and LGA levels.
Major Responsibilities
Program Management, Technical Quality, and Strategy
- The HeRoN project Manager will report to the HeRON Senior Project Manager, he/she is the focal point for IRC’s HeRON program implementation at the facility and LGA level in the state of assignment and will directly supervise a team of Senior capacity building officers and other project field staff.
- The HeRON project Manager will coordinate with the state’s ministry of health to ensure activities implemented align to Government needs, plans and priorities, and in compliance with donor guidelines.
- He/she will collaborate with the facility staffs, local Government health authority and community structures to identify gaps in quality health care service delivery and take the necessary steps to address those gaps.
- S/he provides technical support to the LGA and states in planning, implementing, and monitoring of high impact interventions and provides technical support and mentoring to the actualization of health system strengthening initiatives
- Participate in the development of HeRoN field implementation work plans, budgets, and track the implementation of the plans at the health facility, LGA and state levels to improve the delivery of basic health package at the facility level.
- Work with the state and LGA to carry out joint integrated supportive supervision adopting the existing National ISS tools, design action plan based on the findings of the ISS, follow up and provide technical guidance to the implementation of the plans
- Organize regular review meetings with the LGA and state to discuss successes, challenges and design roadmaps for sustainability and impact. Work with community-based organizations at the communities of intervention to improve community and social accountability through enhancing functionality of community structures (WDCs, CHIPs) to provide oversight to the health facility activities.
- Work in close coordination with the HeRON governance manager to track effective implementation of the PDIA approach and organizational development plans. Coordinates with the Consortium leadership to regularly review and track progress of the engagement and sustainability plans
- Conduct regular reviews of project implementation with the senior capacity building officers to track progress against set targets and deliverables.
- Coordinate with other IRC departments to respond to acute emergency needs as approved by the donors and collaborate with other USAID funded partners to maximize effective use of resources within the state of assignment.
- Monitor, review the performance of the senior capacity building officers and organize meetings and provide mentoring to ensure their organizational set targets and objectives are met contributing to the overall client’s quality of care.
- Monitor the purchase and use of materials, equipment, and supplies. Identify opportunities for program development and coordinates with other actors and technical working groups.
- Perform any other relevant task as directed by the supervisor.
Staff Performance Management, Learning & Development:
- Hire, supervise, and build the capacity of Heron Adamawa team members in relevant technical and management competencies.
- Develop and implement remote management capacity-building approaches to build the strengths of his/her team.
- Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
- Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to perform successfully in their positions.
- Approve and manage all time, attendance, and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews.
- Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
- Provide a measurable development plan, including on-the-job learning to strengthen technical capacity, exchange knowledge within the team, and provide guidance on career paths.
- As required, identify staff performance issues and work with Human Resources to document and address these per the National Staff Employment Policies.
- Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to perform successfully in their positions.
- Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
- Look for opportunities to support staff in their career growth, where appropriate.
- Adhere to and act per the IRC Global HR Policies and Procedures and communicate a high standard of compliance with all applicable policies and regulations through words and examples.
Key External Contacts:
HeRON Implementing partners: AAH & SFH (Program managers). Ministry of Health, HeRON Technical Staff seconded to MoH, Health Facility staffs, LGHA, Community Leaders and Members and other USAID funded partners in the State of assignment.
Qualifications
- Graduate Health professional (Nurse, Clinical or Medical Officer), or any other relevant health related field with public health/system strengthening and Governance background.
- Post-graduate training in public health, added advantage
- Masters’ in public health added advantage
Work Experience:
- Minimum 5 years of professional experience, of which substantial experience (2-3 years) in health system strengthening, or in humanitarian/development settings
- Previous experience in similar role and responsibilities preferred
- Experience in local governance, social accountability, public administration, institutional development, public-sector capacity building or related technical areas highly desirable.
- Knowledge and understanding of governance in service delivery, particularly in health, highly recommended
- Previous work experience with INGO, especially with project planning and reports writing, is an added advantage
- Experience working with USAID program fundings
- Have experience in general management (including financial and budget management, logistics management, etc.)
- Familiarity/ knowledge of operational contexts (Damaturu)
Demonstrated Technical Skills:
- Background in situation analysis, Health System strengthening, health assessments M&E and program implementation.
Demonstrated Managerial/Leadership Competencies:
- Flexible, diplomatic and have ability and willingness live and work under pressure of workloads
- A mature person of high professional discipline and moral integrity, proactive and able to work under stress as the situation may dictate
Languages: English. Knowledge of local languages is added advantage.
Computer/Other Tech Requirements:
- Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.
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