Job Openings at ICRC - International Committee of the Red Cross

THE PURPOSE

Under the supervision of the ICT Manager, the ICT Specialist 2 manages and organizes all ICT systems and services in the location where s/he is posted. S/he assists the ICT Manager in designing data driven solutions but will also handle various administrative tasks to support the ICT team, displaying a strong with strong analytical skills and proficiency in data analysis tools and software.

YOUR ROLE

• Maintains contacts with suppliers/providers and follows ICRC logistics and ICT procedures
• Ensures ICT inventory is updated regularly and maintains adequate stocks levels.
• Ensures that global/country-level policies and procedures are implemented and followed.
• Level 1 user support, including workplace and digital workplace.
• ICT Briefings
• Build reports on helpdesk activity.
• Data Analysis & Reporting: Collect, clean, and analyze data from multiple sources to create detailed reports and visualizations that support business decisions.
• Dashboard Development: Design, develop, and maintain interactive dashboards and reports using BI tools such as Tableau, Power BI, Looker, or other data visualization tools.
• Requirements Gathering: Collaborate with business stakeholders to understand their needs and translate them into functional BI solutions.
• Data Modeling: Develop and maintain data models that support business reporting and analytics.
• Performance Monitoring: Ensure data accuracy, quality, and consistency in reports and dashboards, and troubleshoot data discrepancies or issues as they arise.
• Continuous Improvement: Identify and recommend improvements to existing processes and BI practices to enhance efficiency and effectiveness.
• Training & Documentation: Provide training to end-users on BI tools and document processes, data definitions, and report/dashboards usage for self-service analytics.
• Collaboration with IT & Data Teams: Work closely with IT, data engineering, and data science teams to enhance data infrastructure and integrate new data sources.

YOUR PROFILE: EDUCATION & EXPERIENCE

• Educational Background: bachelor’s degree in computer science, Data Science, Information Technology,
• Certifications: BI-related certifications (e.g., Microsoft Certified: Data Analyst Associate, Tableau Desktop Specialist, etc.) are a plus.
• Experience: 3+ years of experience in IT field, BI and data analysis, or a related field.

WHAT WE OFFER

• Rewarding work in a humanitarian and multicultural environment.
• Competitive employment package with medical insurance and ICRC pension plan.
• In-house training opportunities for personal development.
• A full-time, open-ended contract.
• The opportunity to join an ICRC talent pool, be considered for future assignments elsewhere and experience different contexts, fields, and challenges.

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THE PURPOSE

Under the supervision of the IM Officer, the Administrative Assistant provides secretarial/administrative support and act as IM Focal point in the ABJ Delegation

YOUR ROLE

• Welcomes visitors, provides them with information and directs them to the appropriate staff members.
• Updates list and tables, telephone numbers, addresses, etc.
• Answers and redirects incoming calls. Provides answers to callers’ questions.
• Participates to implementing of all information management projects or programs linked to Information Management. Ensures that users understand the needs for change and supports these changes.
• Receives incoming paper mails, distributes them according to concerned individual or department.
• Distributes messages and maintains the ABJ Teambox up to date.
• Prepares outgoing bordereaux and receives/distributes incoming mails. Briefs, guides, helps ABJ colleagues handling bordereaux.
• In charge of ensuring that all outgoing correspondence are inline with organizational protocol, train and ensure adherence to these guidelines in the delegation.
• Organizes dispatch of outgoing letters. Maintains incoming and outgoing Chrono files and ensures that all outgoing letters are acknowledged by the receiver through dispatch office.
• Updates ABJ Organization Charts and manages the updates of all organizational charts in the subsites and departments.
• Contributes to ensuring that rules for correspondence, document security, archiving and good usage of standard computer technology are properly followed and implemented.
• Manages ICRC visual identity stock in collaboration with relevant departments and sub delegations and other general stationary stocks for the management team. Makes sure that the stationary complies with the applicable visual identity rules and is responsible for keeping stock
• Supports the IM team in daily administrative tasks such as agenda, meeting and VIP visits organization, contacts, compilation of documents and draft simple correspondence.
• Prepares for meetings by setting up rooms and materials, including technical set-up for conference calls, presentations and video conferences

YOUR PROFILE: EDUCATION & EXPERIENCE

• Bachelor’s degree in communications, Business Administration, Computer Science, Social Sciences, or a related field.
• Very good and working knowledge of Computer software like MS Office (word, excel, PowerPoint), HCL Notes, and Sharepoint.
• Excellent command of English is a great asset and good capacity building skills.
• 1–2 years of experience in program and administrative related tasks.
• Must have valid permits/rights to work in Nigeria as well as NYSC certificate.

WHAT WE OFFER

• Rewarding work in a humanitarian and multicultural environment.
• Competitive employment package with medical insurance and ICRC pension plan.
• In-house training opportunities for personal development.
• A full-time, open-ended contract.

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THE PURPOSE

• Under the supervision of the Protection Team Leader in Mubi, the Protection Field Officer 1 contributes to the planning, implementation, monitoring, and evaluation of Protection activities, with a focus on Protection of Civilian Population activities (PCP) activities. S/he will work on a broad range of protection-related issues such as Sexual Violence, Healthcare in Danger, child protection, and allegations of violations of the IHL.

YOUR ROLE

• Contributes to the design and the implementation of protection activities under the supervision of the line manager.
• Collects, compiles, and interprets protection concerns and their humanitarian consequences for the civilian population and prepares written reports and updates ICRC database (Prot6).
• Carries out confidential debriefings with individuals affected by armed conflicts and leads focus group discussions with affected communities.
• Maintains and/or develops an adequate network with all relevant stakeholders (local communities, humanitarian organizations, authorities, religious leaders, NRCS, etc.) to have a good analysis of the situation and updated information relevant for the work of the organization.
• Contributes to the organization of and takes part in field missions and protection related activities and contributes to the reporting following field missions (field trip reports, Minutes of Meetings, etc.).
• Contributes to the analysis of the security, socioeconomic, cultural, and political environment relevant to the ICRC and shares relevant information with team members and reports any change in the situation.

YOUR PROFILE: EDUCATION & EXPERIENCE

• University degree in a relevant field (law, public policy, international relations, political science, communication, social work)
• Minimum of 3 years’ experience in the humanitarian sector with a focus on Protection/Child protection/SGBV
• Excellent written and spoken English and Hausa – Compulsory, Fula/Fulfulde (Fulani), Kanuri or other languages used in Nigeria is an asset.
• Computer proficiency: knowledge in Excel, Word and Power Point, use of database
• Sound analytical skills, good knowledge (political, cultural, and geographical) of northeast Nigeria.
• Ability to keep discretion and handling confidential matters effectively.
• Ability to work in a multicultural and multiethnic environment.
• Applicant must have a valid working permit to work in Nigeria.