Job Openings at Fadac Resources

Key Responsibilities

• Work closely with the account officer to assess default reasons and negotiate repayment plans
• Ensure overdue debts are collected promptly and professionally
• Maintain regular contact with delinquent customers through calls, emails, and physical visits
• Provide support and assistance to customers on repayment options
• Take legal action to recover outstanding debts when necessary
• Maintain accurate records of all communications and payment agreements
• Track and monitor loan repayment schedules
• Issue demand notices and reminders to defaulters
• Provide feedback to credit department on risk trends

Requirements

• Bachelor's Degree or HND holder
• 2-4 years of experience in a related role
• MCP is an added advantage
• Strong communication and interpersonal skills
• Technical skills including negotiation and knowledge of microfinance regulations
• Ability to work under intensive pressure
• Proficiency in MS Office and Core banking application software (BankOne)
• Strong analytical and problem-solving skills
• Attention to detail and record-keeping

go to method of application »

About the Role

We are looking for a motivated Junior Front-End Developer to help maintain and enhance our digital products. You will work on our mobile app (built with Flutter), a SaaS tool, and an internal dashboard (both built with Vue.js). This role is ideal for someone who is eager to learn and grow within a supportive environment.

Key Responsibilities

• Maintain and update our mobile app using Flutter
• Work on our SaaS tool and internal dashboard using Vue.js
• Collaborate with the development team to implement new features
• Troubleshoot and debug issues across our digital platforms
• Participate in code reviews and contribute to continuous improvement

Requirements

• Basic knowledge of Flutter and Vue.js
• Understanding of front-end development principles and best practices
• Familiarity with HTML, CSS, and JavaScript
• Strong problem-solving skills and attention to detail
• Eagerness to learn and adapt to new technologies and frameworks
• Ability to work effectively in a remote team environment
• Qualified candidates with relevant experience can send CVs to ebuka.o@fadacresources.com with the job role as the title 

go to method of application »

About the Role

As an Entry-Level Customer Service Representative, you will be the first point of contact for our customers, assisting with a variety of inquiries, providing solutions, and ensuring customer satisfaction. This role offers the chance to develop your skills in a supportive and dynamic environment.

Key Responsibilities

• Respond to customer inquiries via phone, email, or chat with a positive attitude
• Assist with troubleshooting common issues and guide customers through solutions
• Update and maintain accurate customer records
• Ensure timely follow-up with customers and track resolutions
• Collaborate with team members to resolve complex issues
• Provide feedback on customer trends
• Stay up-to-date with product knowledge and service offerings

Requirements

• Minimum of a National Diploma (ND) or equivalent
• Familiarity with CRM software and customer service tools is a plus
• Excellent communication skills and professional demeanor
• Strong problem-solving ability and proactive approach
• Passion for helping people and providing great service
• Ability to work independently and as part of a team
• Positive attitude and genuine desire to help customers