Job Openings at eRecruiter Nigeria

Job Overview

• The ideal candidate should have a proven track record in driving sales growth, establishing and nurturing client relationships, and
• contributing to the expansion of the company's business. This role requires a combination of strategic thinking, excellent communication skills, and a strong understanding of market trends.

Key Responsibilities

Sales Growth

• Develop and execute sales strategies to achieve and exceed revenue targets.
• Identify new business opportunities and markets for expansion.
• Proactively seek out potential clients and engage in lead-generation activities.
• Maintain a deep understanding of our products/services and effectively communicate their value propositions to potential clients.

 Client Relationship Management

• Build and maintain strong relationships with existing clients to ensure repeat business and referrals.
• Conduct regular check-ins and follow-ups to assess client satisfaction and address any concerns.
• Anticipate client needs and propose solutions to enhance their experience and meet their evolving requirements.

Business Development

• Research and analyze market trends, competitors, and industry developments to identify growth opportunities.
• Collaborate with cross-functional teams to develop new offerings or tailor existing ones to meet market demands.
• Attend industry events, trade shows, and networking functions to represent the company and expand the client base.

Proposal Development and Presentation

• Prepare compelling proposals and presentations tailored to the needs and objectives of potential clients.
• Clearly articulate the company's value proposition, unique selling points, and competitive advantages.

Sales Pipeline Management

• Maintain accurate and up-to-date records of sales activities, prospects, and customer interactions using CRM software.
• Manage and prioritize leads to ensure a consistent and efficient sales pipeline.

Collaboration and Communication

• Collaborate with internal teams, including marketing and product development, to align sales efforts with company objectives.
• Provide regular updates on sales activities, achievements, and challenges to the management team.

Requirement & Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• Proven track record of 5- 7 years in sales and business development roles, preferably in a related industry.
• Strong understanding of sales techniques, lead generation strategies, and market dynamics.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and stakeholders.
• Results-driven mindset with a proven ability to meet and exceed sales targets.
• Proficiency in using CRM software and other sales tools.
• Analytical mindset with the ability to gather and interpret data to drive informed business decisions.
• Willingness to travel for client meetings, conferences, and industry events as required.
• Self-motivated, proactive, and able to work both independently and collaboratively.

go to method of application »

Job Overview

• The Presales Specialist plays a crucial role in the sales process by collaborating with the sales team and clients to understand their needs, propose tailored solutions and support the sales effort through technical expertise and product knowledge. The role requires a blend of technical skills, communication abilities and business acumen to effectively engage with customers and drive successful outcomes.

Key Responsibilities

Client Engagement

• Collaborate with the sales team to understand client requirements, challenges and objectives.
• Conduct client meetings, presentations and demonstrations to showcase product features and benefits.
• Act as a trusted advisor to clients, providing technical expertise and insights to help them make informed decisions.

Solution Development

• Analyze client needs and propose customized solutions that address their business requirements and objectives.
• Work closely with the product development team to understand product capabilities, features and roadmap.
• Develop and present solution proposals, including technical specifications, pricing and implementation plans.

Technical Support

• Provide pre-sales technical support to sales representatives and clients,including product demonstrations, technical documentation and solution architecture design.
• Address client inquiries, concerns, and technical questions throughout the sales process, ensuring a clear understanding of product capabilities and value proposition.

Sales Enablement

• Collaborate with the marketing team to develop sales collateral, presentations, and case studies that highlight product benefits and use cases.
• Conduct training sessions for sales teams on product features, competitive positioning, and sales strategies.
• Stay informed about industry trends, competitor offerings, and market dynamics to effectively position products and differentiate from competitors.

Relationship Management

• Build and maintain strong relationships with clients, understanding their evolving needs and providing ongoing support and guidance.
• Act as a liaison between clients and internal teams, facilitating communication and ensuring smooth handover of projects from presales to the implementation phase.

Requirements and Qualification

• Bachelor's Degree in Computer Science, Information Technology, or related field.
• Proven experience of not less than 8 years in presales or technical sales roles within the IT industry.
• Strong technical background with knowledge of IT infrastructure, cloud solutions, software applications, and emerging technologies.
• Excellent communication skills, with the ability to articulate complex technical concepts in a clear and concise manner.
• Demonstrated ability to understand client needs, identify opportunities, and develop tailored solutions.
• Strong analytical and problem-solving skills, with attention to detail and accuracy.
• Ability to work collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
• Certification in relevant technologies or products (e.g., Cisco, Microsoft, AWS,Oracle, Fortinet etc) is a plus.

go to method of application »

• As a Customer Relations and Transaction Specialist (CRTS), you will be responsible for ensuring the smooth and accurate processing of gift card verification, user balance reconciliation, and customer relations.
• You will play a crucial role in maintaining the integrity of user accounts, resolving issues promptly, and providing exceptional customer support.

Your duties will involve:

Responsibilities:

• Verify the authenticity and validity of digital assets submitted by users.
• Process digital asset transactions within defined time frames, prioritizing promptness.
• Accurately reconcile user balances after various transactions.
• Investigate, escalate, and resolve any discrepancies or errors in user balances.
• Compile and report reconciliations.
• Manage the OTC desk and facilitate OTC transactions.
• Receive and escalate user issues across all communication channels to relevant units/teams for quick resolution.