Job Openings at Chowdeck

• As a Key Account Manger, you'll be assigned a portfolio of some of our fastest-growing vendors across multiple vendor tiers and business categories - Food, Groceries & Pharmacies. Your primary function will be to scale and maintain the business of these vendors, while helping them meet their most critical business objectives. You'll own some of our most essential vendor relationships, and lead both daily conversations as well as high level strategic discussions.
• Owning and running a business can be tasking, and you'll see your portfolio vendors at both their best and their worst. The best Key Accounts Mangers are invaluable counsellors to the vendors in their portfolio, as well as relentless advocates. Behavioural elements often found amongst entrepreneurs and management consultants as they tend to own their businesses through its rigours and peaks, just the same capacity as we would expect you to operate in the Key Account Manager role. The ideal candidate will also have a strong passion for growing the Food delivery/Logistics industry.
• You'll dive deep into Chowdeck's massive database to identify business & market trends and translate them into actionable recommends. We're looking for a potential colleague with a natural talent for identifying patterns from these datasets, and sharing those insights both internally and externally.
• We're also looking for someone who revels in learning everything there is to know about a vendor and the market they operate in. To best support your portfolio of assigned vendors, you'll need a deep understanding of their specific business needs as well as their broader market and tier needs.
• Key Account Managers work with every cross-functional team at Chowdeck. You'll serve as an important link between teams to ensure that all parts of the company are working in sync to provide the best possible experience for our vendors and their customers. You'll have visibility into what’s happening across the entire company, hence our need for someone who is a problem-solver, sharp, articulated, capable of handling significant relationships and responsibilities .
• This is a full-time, hybrid role and you’ll report directly to the Head of Sales and Partnerships.

You'll thrive as a Key Account Manager if you:

• Have a sophisticated commercial sense and are able to quickly understand the underlying drivers and strategy of our vendor's businesses.
• Have the capability to identify upsell opportunities, and close them.
• Are a strong communicator: you can write and speak clearly and earnestly, and understand how to explain complex issues to different audiences
• Have at least 4-6 years experience in a client-facing role managing client accounts or account management roles, business development, preferably at a technology company or within the food delivery space, with a track record of top performance.
• Are proficient in writing SQLs and are able to generate/analyse large amounts of data, identify useful patterns, and make recommendations based on your observations - STRICTLY REQUIRED.
• Have a strong sense of ownership: you can be relied on to solve problems end to end, while managing all stakeholders involved, and proactively providing timely feedback.
• Embody the principle of servant leadership: you have genuine empathy for business owners, and you’re happy to go the extra mile to help them succeed
• Are perceptive and a fast learner: you’re able to quickly understand how all moving parts on Chowdeck works and able to leverage your understanding to help vendors achieve their goals.

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• We're looking for experienced Backend Engineers at Chowdeck who'll be responsible for building the API infrastructure that powers our food delivery service on multiple fronts. The customer app, where people order food; our vendors' app, used by restaurant owners and the Rider's app, used by delivery drivers. Our tech stack consists of NodeJS, MySQL, Redis, AWS, Google Cloud, and other technologies.
• We're looking for curious, empathetic, and kind people who want to continue to grow their careers at a fast-growing tech startup that cares deeply about personal and professional development.

We'll trust you to:

• Design, build and maintain features and improvements on our APIs, services, and systems.
• Solve technical problems of different scopes and complexity, including performance improvements
• Debug and fix production issues across services
• Collaborate with Product Management and other stakeholders (Frontend, UX, etc.) to maintain a high bar for quality in a fast-paced, iterative environment
• Work with engineers across the company to build and maintain new features at a large scale.
• Recognise impediments to our efficiency as a team ("technical debt"), propose and implement solutions, including implementing better standards, tooling, and processes

You'll thrive as a Senior Backend Engineer if you:

• Significant professional experience building large, highly available systems and experience as a team or technical lead is a plus.
• Have fundamental knowledge of Node, JavaScript, and MySQL
• Can write code that meets our standards for style, maintainability, testability and best practices for a high-scale web environment.
• Can think through product requirements to come up with ways of quickly solving problems without compromising quality
• Care deeply about speed, performance, and quality application design
• Can communicate what you're working on to both technical and non-technical stakeholders
• Have a deep and unrelenting focus on customer satisfaction and experience

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• We're looking for an experienced Mobile Engineer at Chowdeck who'll be responsible for building the mobile interfaces through which customers interact with our products. We have three mobile apps: the customer app, where people order food; our vendors' app, used by restaurants; and the Rider's app, used by delivery drivers. We use React Native and JavaScript but also leverage native APIs for deep integrations.
• We're looking for curious, empathetic, and kind people who want to continue to grow their careers at a fast-growing tech startup that cares deeply about personal and professional development.

We'll trust you to:

• Build and maintain features on one or more of our three mobile apps for customers, vendors and riders
• Build app and UI components from prototypes and wireframes
• Build pixel-perfect, smooth UIs across both major mobile platforms, iOS and Android.
• Leverage native APIs for deep integrations with both platforms when necessary
• Continuously Improve front-end performance by eliminating performance bottlenecks.
• Diagnose and fix bugs and performance bottlenecks so our apps feel as native as possible.
• Maintain code and write automated tests to ensure our products are of the highest quality.
• Work with engineers across the company to build and maintain new features at large-scale.
• Improve engineering standards, tooling, and processes.

You'll thrive as a Senior Mobile Engineer if you:

• We are motivated by the opportunity to improve the lives of our restaurants, riders and customers.
• Significant professional experience building large, production-grade mobile apps and experience as a team or technical lead is a plus.
• Have a firm handle on JavaScript, React Native and its many nuances
• Are familiar with native build tools such as XCode and Gradle as well as Fastlane for automated CI/CD
• Have fundamental knowledge of Node, JavaScript, and MySQL
• Have experience building delight into products using animations where necessary
• Have experience using and implementing automated testing suites for mobile
• Can write code that meets our standards for style, maintainability, testability and best practices for a high-scale web environment.
• Can think through product requirements to come up with ways of quickly solving problems without compromising quality
• Care deeply about speed, performance, and quality application design
• Can communicate what you're working on to both technical and non-technical stakeholders
• Have a deep and unrelenting focus on customer satisfaction and experience

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• As a Senior Brand & Graphic Designer at Chowdeck, you will play a pivotal role in building and shaping the visual identity of our brand. You will take charge of creating, managing, and executing high-quality design projects, ensuring our brand message and personality is compelling and consistent across all platforms. Your work will directly influence how our customers perceive and engage with our brand, leaving a lasting impact.
• We're looking for a passionate, detail-oriented individual who thrives on creativity and innovation. If you’re strategic creative, a problem-solver, and have a strong portfolio showcasing impactful designs and design thinking, we’d love to hear from you.
• You’ll collaborate with our cross-functional teams to bring ideas to life while working closely with other designers on the team. You'll work side by side with a tight-knit team of creative problem solvers, empathetic, kind who’ll value you, give you the opportunity to meet high expectations, and actively create a supportive, nurturing space to accelerate your career.
• Our team is small but highly accomplished, so your voice will be heard and your ideas will make meaningful contributions to the business.

We'll trust you to:

• Lead and manage the design process for campaigns, branding projects, and marketing initiatives.
• Maintain brand consistency internally and externally by creating, managing and enforcing design guidelines and templates.
• Create visually stunning and on-brand designs for digital and physical channels, including social media, email campaigns, billboards, packaging, and in-app content.
• Collaborate with the marketing, content and cross-functional teams to conceptualize and execute innovative campaigns.
• Work closely with the other designers on the team to create cohesive designs that enhance the customer experience.
• Tailor design and communications to resonate with the culture and values of the cities we are present in, and will launch in, ensuring our people feel closer and more valued.
• Manage multiple projects simultaneously while meeting deadlines.
• Stay updated with the latest design trends, tools, and techniques to keep Chowdeck’s visuals fresh and engaging.
• Mentor and guide a junior designer, ensuring their growth and alignment with Chowdeck’s standards.
• Ensure all designs comply with copyright and data protection laws.
• Represent Chowdeck at self-hosted and external events

What we are looking for:

• A hustler, fun and bustling with ideas
• Minimum of 4 years experience in brand and graphic design, with a proven track record of delivering beautiful and impactful designs.
• Deep understanding of branding principles and how to apply them across various mediums.
• Possess a strong portfolio showcasing diverse projects, from digital to print.
• Proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma.
• Excellent communication and presentation skills, with the ability to articulate design decisions.
• Detail-oriented and organized, capable of managing multiple projects and meeting tight deadlines.
• Collaborative and enjoy working in a team environment while taking ownership of your projects.
• Strong understanding of Nigerian and African cultures, ensuring designs are relatable and resonate deeply with our audience.
• Deep and unrelenting focus on customer satisfaction and experience.
• Motivated by the opportunity to improve customer experiences through creative design and provide a seamless food delivery experience.

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• As a Social Media Manager at Chowdeck, you will be responsible for handling our online presence in all aspects of social media and social engagements, improve brand awareness and target audience, public relations & resolutions as needed while managing existing social media marketing platforms, advertisements and ensuring high levels of page traffic and customer engagement.
• As the Content Creator at Chowdeck, you will be responsible for creating, copywriting, reviewing and editing content; original text and video content, for the company which will be published in the company’s social media pages and websites. You will also be responsible for researching on the key SEO hashtags, and implementing them in the content to gain maximum exposure.
• We're looking for gen-zers who are great communicators, strategic, has a bank of ideas and spends at least 3-hours every day on social media platforms, keeping up with trends, growing audience and can hack the system.
• You'll work side by side with a tight-knit team of creative problem solvers, empathetic, kind who’ll value you, give you the opportunity to meet high expectations, and actively create a supportive, nurturing space to accelerate your career.
• Our team is small but highly accomplished, so your voice will be heard and your ideas will make meaningful contributions to the business. You’ll be working with the Marketing and Design team on content, plans, strategies, visual assistance and aesthetics.

We'll trust you to:

• Analyze customer expectations according to past social media activity
• Stay on top of trends
• Writing and reviewing content for websites, social media pages and public communications.
• Develop and define KPIs and KPAs for social media campaigns.
• Monitoring and influencing the company’s website and social media traffic statistics
• Optimize SEO driven content and increase the site traffic
• Ensure that every content is compliant with the copyright and data protection laws
• Ensure that audiences are delighted to interact with the brand by engaging and responding to them.
• Ensure public issues and queries are attended to and resolved empathetically as quickly as possible.
• Work with cross-functional teams to deeply understand and improve Chowdeck's product.
• Work with the marketing department to get and understanding of the short term and long term marketing targets and then develop content strategies accordingly
• Collaborating with the design team to decide the brand taglines, catchphrases, aesthetics while maintaining consistency in brand personality and overall outlook
• Represent Chowdeck at self-hosted and external events

You'll be perf for this role if you:

• Are a hustler.
• Have fun and bustling with ideas
• Have at least 1 - 2 years of creating and writing content.
• Eat, sleep and drink either or all of these: Tiktok, Instagram and Twitter
• Are mobile and go anywhere necessary to create or review visual contents
• Are a critical thinker.
• Are a very fast learner.
• Are process and goal driven.
• Are an excellent writer and fluent in English, able to break down complex ideas into comprehensible bits.
• Are very intuitive and willing to garner knowledge from new experiences.
• Love to solve complex issues when the answers are not readily available.
• Are motivated by the opportunity to improve the lives of our customers and provide a seamless food delivery experience.
• Are still productive under pressure.
• Can communicate clearly and empathetically in both verbal and written engagements.
• Have a deep and unrelenting focus on customer satisfaction and experience.