Job Openings at Chibek Instruments Ltd

Description

Our company is a leading renewable energy company that designs, finance and build off-grid systems in Nigeria and emerging markets.

Off-Grid Development Engineer with a focus on design, development and implementation of Mini-grid projects. The role includes:

• Design of standardized and customized modular off-grid electricity systems (PV-battery, PV-battery-diesel, and diesel-PV hybrid) with a focus on rural, off-grid applications
• Detailed design and cost breakdown of power generation and distribution systems
• Preparing tenders and quote to clients
• contractor management and cost analysis for installation and commissioning phases.
• Selecting and developing the subsystems including the monitoring and metering systems
• Providing engineering support to clients, in particular with respect to O&M processes for installed systems and monitoring of the performances

Qualification

Mechanical or Electrical degree or equivalent experience with minimum 2-5 years in product management/design/technical support environment, preferably in renewable energy industry

Experience

• Knowledge of solar power system design, including grid-tie and off-grid/battery backup solutions preferred.
• Mechanical knowledge of solar mounting systems.
• Thorough knowledge of renewable energy market and regulations in Nigeria
• Strong organizational skills with attention to details.
• Strong problem solving skills.
• Ability to provide a professional presentation to consumers, dealers, distributors and service providers.
• Strong customer service skills and a desire to provide and exceptional level of service to all customers, internal and external.
• Must have a drive to be the best in all we do. Overseas trips may be required for training and meetings.
• Use of the main software tools, including Homer, PVsyst, Autocad, Metering and monitoring software packages added advantage
• Capability of electric calculations and technical knowledge in energy systems, preferably involving solar PV, batteries & diesel
• Hands-on experience with electrical power systems or similar technical field required
• Experience managing contractors and working with external parties
• Ability to work with multidisciplinary, international team in multiple locations
• Fluent in English, in speech and writing

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Description

• Perform installs, PMs, IQ OQ, maintenance, and repairs on GC, HPLC, GC/MS, and LC/MS instrumentation
• Main point of contact for customers, helping with issues both remotely and in the field.
• Assist customers by delivering remote-first, digital-first technical support to help increase remote fix rate for LC instruments and Empower and Breeze software platforms.
• If an issue is unable to be resolved remotely, troubleshoot to determine root cause, and provide necessary part numbers and details prior to requesting a Field Service Specialist
• Establish and maintain collaborative relationships with external and internal customers ensuring their success.
• Provide detailed documentation of customer interactions within the corporate call tracking software.
• Maintain sound knowledge regarding the technology and relationship to the customers' application demands.
• Actively participate in training, on site visits, remote training, and other opportunities to advance technical skills.
• Identify sales opportunities and provide leads to the sales organization.
• Utilize remote tools to resolve customer issues efficiently.
• Contribute knowledge from customer interactions in the organization Knowledge Base

Qualification

BS/BA in Chemistry or Biology, engineering or other science related field preferred, Will also consider applications with equivalent experience, training and education

Experience

• Trained on any Liquid Chromatography, Gas Chromatography, or Mass Spectrometry instrumentation
• Proven ability to work independently and plan your own time
• Excellent communication and customer service skills

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JOB DESCRIPTION 

• Sell analytical instruments, consumables, and services in the assigned geography.
• Achieve quarterly and annual sales targets by developing pipeline of opportunities in region.
• Proactively generate new leads and respond to marketing leads to create awareness for our products.
• Develop relationships with senior managers and key opinion leaders at customer accounts.
• Navigate orders through purchasing using an accurate understanding of the customer’s internal processes.
• Obtain understanding of technical product details and sell chibek benefit menu to each customer based on a solution for their specific needs.
• Conduct technical seminars as needed via webinar or at customer sites and conferences. Coordinate remote demonstrations and services as needed to obtain customer’s technical and financial commitment.
• Update Salesforce CRM system regularly and provide sales forecasts as needed to management.
• Proactively engage customer install base to grow consumables and service contract revenue.
• Coordinate installation, training, and services for existing customers to increase satisfaction.
• Collaborate with marketing to develop chibek product value statements and create powerful sales tools.
• Other duties as assigned.

Qualification

• • BSc in science, preferably in Biology or Molecular area.

Experience

• 2+ years of direct sales experience in the life science tools with capital equipment and consumables.
• • Demonstrated track record of sales performance and exceeding quota.
  • Demonstrated aptitude for creativity and problem-solving to determine solutions for customers and close sales.
  • Ability to gain detailed understanding of technical products. Experience with vaccine development desired.
  • Extensive contacts in the assigned territory.
  • Ability to demonstrate self-motivation, meet timelines, and multitask effectively.
  • Excellent English oral and written communication skills. 
  • Computer proficiency in Microsoft Office programs and Odoo CRM software.
  • Location in Lekki area is preferred