Job Offers at Mayden Microfinance Bank

• Mayden MFB is seeking a HR & Admin Support Intern to provide human resources and administrative support while gaining practical experience in a professional banking environment. The successful candidate will assist with employee documentation, records management, HR administration, office coordination and other day-to- day activities that support the smooth running of the Bank.

Job Description

• Assist with maintaining and updating employee records and HR documentation.
• Support the preparation, filing and organisation of HR and administrative documents.
• Handle documents and employee information with a high level of confidentiality.
• Assist with recruitment-related documentation and interview coordination when required.

Requirements

• Bachelor's Degree, HND or OND in Human Resources, Business Administration, Industrial Relations, Psychology, Management or a related field.
• Recent graduate or undergraduate seeking practical HR/Admin experience.
• Good working knowledge of Microsoft Word and Excel.
• Strong organisational and time-management skills.
• Good written and verbal communication skills.
• Attention to detail and ability to maintain accurate records.
• Professional attitude and willingness to learn.

go to method of application »

We are seeking a Digital Support Staff - POS & Debit Cards to support the Bank's POS terminals, debit/ATM cards, and electronic payment channels. The successful candidate will provide operational and first-level technical support, monitor transactions, resolve POS and card- related issues, support customers and merchants, and coordinate with internal teams and external payment partners to ensure efficient and reliable digital payment services.

Job Description

• Manage day-to-day support for POS terminals, including deployment,
• activation, configuration, replacement and retrieval.
• Work closely with IT, Operations, Finance, Customer Service, Risk & Compliance and external payment service providers.
• Monitor card and POS transactions and support daily reconciliation and investigation of transaction discrepancies.
• Handle and track POS, ATM and card- related complaints, disputes and chargebacks through to resolution.

Requirements

• Bachelor's Degree or HND in Banking & Finance, Accounting, Business Administration, Information Technology, Computer Science, Economics or a related discipline.
• 1-3 years' experience in digital banking, POS operations, card operations, fintech, banking operations, electronic payments or customer support.
• Practical experience with POS terminals, debit/ATM cards, payment switches or electronic payment platforms is an advantage.