Jobs at BP Business Solutions Africa

Purpose of Role

• The IT Systems and Network Administrator will be responsible for managing the IT operating environment and ensure full operations at all times.
• He will also have overall responsibility for designing, implementing and maintaining associated Systems.

Duties and Responsibilities

• Manage & configuring MFP Network Printers
• Configuring Firewall device e.g. Sophos Firewall
• Negotiating with Vendors to efficiently negotiate with vendors to get the best price
• Configure and monitor Wireless devices to guard against rogue devices
• Routine maintenance of Printers, computers, and servers
• Provide support to end user request either physically or remotely
• Configuring Cisco routers and switches
• Liaise with Website administrators and other solutions providers to ensure 99% uptime at all time
• Actively participate in IT projects and provide recommendations where necessary
• Routinely monitor all Endpoint devices to ensure all laptops are compliant at all time
• Management of Mail Servers including all communication and collaboration services offered
• Device configuration, management and enrolment
• Identify security risks within the environment and services and suggest mitigations
• Support a hybrid Microsoft environment
• Build, support and maintain the configuration management suite, including multiple Windows Enterprise desktop images (WIMs), automated task sequences, automated backup infrastructure, central imaging environment, automated software deployment and patch management updates
• Build, support and maintain Active Directory Group Policy Objects that are used to secure and configure the enterprise client-computing infrastructure
• Build, support and maintain support documents, standard operating procedures and policies related to the network, security systems, server and storage infrastructure, and the client-computing infrastructure.
• Work with application developers and third-party vendors to develop software or virtualized installation packages for network deployment via the Enterprise configuration management suite
• Management of asset lifecycle process through planning and forecasting, including recommendation for replacement of obsolete or end-of-life resources as needed
• Interacts with external vendors to evaluate technology changes, including licensing and contracts, and their impact on the business
• Investigates and analyses resource utilization and prepares reports and metrics, making appropriate changes to optimize the infrastructure and provide the highest possible level of performance and security.

Education / Knowledge, Skills, Attributes, Experience & Other Requirements

• Minimum of Bachelor's degree in Information Technology or related discipline
• MCSE Core Infrastructure
• Knowledge of Microsoft Server Technologies
• ITIL Foundation
• Minimum of 3 years establishing and maintaining mailboxes, user accounts, distribution groups and providing input on enterprise exchange policies and procedures, supporting Office 365 including SharePoint
• Minimum of 3 years working with Windows Server OS, Mobile device OS, Client/Server knowledge, Microsoft Active Directory, in depth understanding of Cloud services
• Deep knowledge of High-Availability computing and networking (load balancing, TCP/IP, DHCP, DNS)
• Familiarity IP telephony and UCC Protocols (SIP, H.264, and H.323) and understands the impact of QoS in the UCC ecosystem
• Knowledge of Windows Server 2016, Hyper-V, vSphere, Citrix, SQL, and Terminal Services.
• Familiarity with SQL and database operations
• Good understanding of managing and configuring CISCO & Firewall devices
• Team player with the ability to work in a collaborative environment.

Salary
N300,000 - N350,000 Monthly.

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Principal Duties & Responsibilities

• Analyzing existing infrastructure, and performing system enhancement.
• Writing customized programs and SQL scripts, as well as configuring ERP applications.
• Developing user-friendly functionalities and third-party software interfaces.
• Installing ERP software and ensuring seamless integration with existing systems.
• Assist in ensuring that all IT support requests are dealt with in an efficient and timely manner.
• Provide support to staff during implementation processes for Exact Globe and other business applications
• Responsible for coordinating operational systems performance, all software, ERP integration, databases, data and disaster recovery on ERP. Analyse existing ERP infrastructure and report performance
• Participate in the ERP training programs and individual classes.
• Assist in creating end-user documentation, instructions, procedures, and processes.
• Accurately maintain logs and documentation related to inquiries made by end users for the resolution of the service provider.
• Plans, designs, develops, an efficient business, financial and operational system in support of organisation core business processes which includes data gathering and analysing in support of the business processes and propose relevant ERP where applicable.
• Develops and implements ERP strategy and plans for upgrades in alignment with ERP offerings.
• Coordinates with service providers for new add-ons and modifications to the ERP systems.
• All other duties as assigned.

Qualifications

• Minimum of B.Sc or HND in Computer Science / Engineering or relevant discipline.
• 3 - 5 years relevant experience required.
• Background in Computer Science or ICT.
• Extensive knowledge of business processes, ERP development tools, and coding language.
• Relevant ERP certification or other IT-relevant certification, preferably Oracle’s SaaS ERP, SAP ERP Business process Integration Certification.
• Basic programming (HTML, CSS, JavaScript) and/or SQL knowledge (Microsoft SQL, Pervasive SQL, MSQL) would be preferable.
• Expertise in ERP implementation with biased in ODBC, SQL, ORACLE & SAP.
• Expertise in database integration.
• Experience with Accounting processes (optional).
• Knowledge of SQL Server and Active Directory desirable
• Strong researching, problem-solving and troubleshooting skills.