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  • Posted: May 14, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Filmhouse Limited is a dynamic film exhibition company. Our expertise are in the areas of: (A) Cinema operation: we Manage sites; Own sites (B) Consultancy for cinema development: Design; Fit-out; Cinema project management (C) Film Distribution: Rights Aquisition; Booking into cinemas; content development
    Read more about this company


    IT Support Officer

    Job Description

    • Serve as the first point of contact for all IT support requests via phone, email, or ticketing system.
    • Provide timely and effective technical support and troubleshooting for hardware, software, and network-related issues.
    • Diagnose and resolve technical problems, including system errors, software malfunctions, and connectivity issues.
    • Document all support interactions, including details of the issue, troubleshooting steps taken, and resolutions provided, in the IT service management system.
    • Escalate unresolved issues to the appropriate IT support teams or third-party vendors, ensuring timely resolution and follow-up with users.
    • Install, configure, and maintain desktops, laptops, printers, mobile devices, and other IT equipment as needed.
    • Assist with user account management tasks, including account creation, password resets, and access permissions.
    • Collaborate with other IT team members to identify recurring issues and opportunities for process improvements.
    • Keep abreast of new technologies and best practices in IT support and service delivery.
    • Contribute to the development and maintenance of IT documentation, knowledge base articles, and user guides.


    • Bachelor's degree in Information Technology, Computer Science, or related field preferred.
    • Proven experience in a technical support role, preferably in an IT service desk environment.
    • Strong knowledge of IT fundamentals, including operating systems (Windows, macOS), hardware components, networking concepts, and software applications.
    • Experience with IT service management tools.
    • Excellent problem-solving skills and the ability to troubleshoot technical issues independently.
    • Exceptional communication skills, both verbal and written, with a customer-oriented approach.
    • Ability to multitask, prioritize workload, and work effectively under pressure in a fast-paced environment.

    go to method of application ยป


    Job Description

    • Driving staff daily to their desired destinations
    • Maintaining the vehicle safe and clean
    • Using navigation apps to determine the best route


    • Proven experience as a Driver
    • A valid driver’s license
    • A clean driving record
    • Familiarity with GPS devices
    • Knowledge of area roads and neighborhoods
    • Availability to occasionally take weekend and night shifts
    • A polite and professional disposition
    • Must reside in Lekki Phase 1

    Method of Application

    Use the link(s) below to apply on company website.


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