Jobs at Blu Atlantic Hotel

Description

• As our IT Manager, you will play a crucial role in managing and optimizing our IT systems to support seamless operations across the Hotel and restaurant.
• You will be responsible for maintaining high-functioning technology infrastructure, ensuring data security, and providing technical support to our team.
• This role requires a professional who thrives in a vibrant hospitality setting and is willing to work night shifts, weekends, and holidays to align with our operational hours.

Key Responsibilities

• Manage and oversee all IT systems, including POS, inventory management, customer relationship management, and scheduling software.
• Ensure smooth connectivity and functionality of networks, Wi-Fi, and AV equipment.
• Troubleshoot technical issues promptly to minimize downtime during operations.
• Collaborate with team members to provide technical support and training as needed.
• Implement and monitor data security measures to protect customer and business information.
• Stay updated with emerging technologies and recommend upgrades to improve operational efficiency.
• Support digital marketing efforts by maintaining website and social media integration tools.
• Coordinate with vendors for hardware/software procurement and maintenance.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, or related field.
• Proven experience as an IT Manager or similar role, preferably in the hospitality industry.
• Proficient in managing POS systems and hotel/restaurant and lounge technology tools.
• Strong knowledge of networking, data security, and system optimization.
• Excellent troubleshooting and problem-solving skills.
• Ability to work during nighttime, holidays, and weekends as per business requirements.
• Strong communication and interpersonal skills to work effectively with diverse teams.

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Responsibilities

• The GSA is the major image of the hotel.
• Welcomes guests and visitors by greeting them in person or on the telephone.
• Answering or referring inquiries.
• Acts as interface between the hotel and the guest/visitor.
• Directs guests / visitors by maintaining departmental directories; giving instructions.
• Maintains security by following procedures; monitoring log book, issuing visitor badges where necessary.
• Registers checking in and checking out of guests.
• The GSA is the chief custodian of hotel room keys/cards.
• Takes reservation physically, by telephone and through online means.
• The GSA prepares guest bills and dealings with payment.
• Provides guests with necessary information.
• Answers guest’s queries and deals with complaints.
• Ensures proper room allocation.

Requirements

• OND / HND / BSc Degree in any of the Social Sciences
• 3 years hands-on experience in a 3 Star hotel.
• Gender: Male or female
• Trustworthy
• Honest
• Hardworking
• Smart
• Neat (No body odour)
• Obedient
• Team player
• Hospitality Ethics Compliant
• Computer literacy a must.